Zen scalp studio - Burlingame, California

Melissa A.

We were so impressed with Casey and her team! This was our first time for scalp therapy and Zen Scalp Studio did not disappoint. Our treatment started with a scalp analysis, which was quite eye-opening! Then a very thorough exfoliation, cleansing, and massaging of the scalp on super comfy and warm beds. This included a face, neck, and shoulder massage. Treatment was topped off with a blow dry, scalp hydration serum, and red light therapy in very comfortable recliners. We were so relaxed and pleased with the services. Highly recommend!!!

Alexis S.

I am absolutely devastated after my experience at this so-called "scalp spa." What was supposed to be a relaxing, rejuvenating treatment turned into an absolute nightmare that has left me heartbroken and furious.

I have long, thin, curly hair. My hair holds deep personal and cultural significance for me. It's not just hair; it's a part of my identity. The staff at this place clearly had NO idea how to work with curly hair, nor did they seem to care. Instead of treating my hair with the gentleness and respect it deserves, they aggressively handled it, leaving it so severely matted that even a professional hairstylist was shocked at the damage. In their words, they had never seen anything like it.

The matting was so bad that the only way to move forward was to cut my hair. And not a normal, styled haircut. It had to be hacked away just to untangle the damage. The result is a terrible haircut that I never would have chosen for myself, done out of necessity to salvage anything I could. I now feel awful every time I look in the mirror.

To say they ruined my hair is an understatement. They disrespected it, mishandled it, and showed absolutely no competence, care, or responsibility. No one -- NO ONE -- should ever have to go through this. I would never set foot in this place again, and I urge anyone, especially those with curly or textured hair, to stay far, far away. This spa is NOT safe. Their ignorance, negligence, and complete disregard for proper hair care practices caused me pain that no one should have to experience.

If you value your hair, your dignity, or your well-being, DO NOT go here.

Jo A. E.

Very professional and friendly. They were evaluate my scalp and treat properly. My scalp feels healthier and my hair is so soft. Very relaxing experience.

Ester C.

This place is very expensive, only hair wash with shampoo without conditioner you spend 140 dlrs is not worth it!!! if only hair wash I can do myself at home. The lady washed rudely to my hair and I did not feel anything her massage to my shoulder, neck and head. And I have to pay more for scalp serum 50 bucks for 10 minutes, but I did not get & feel the scalp serum in my head. After finished, she asked to get the tip...Oh my....so terrible !!! First and the last..no more !!!!

Christine S.

Me & my friends had a great experience. I feel the big difference on my scalp & hair after the treatment. It’s worth a try. The staff are all knowledgeable and helpful.

Madeline M.

Amazing !!!! Definitely recommend, very cozy and comfortable place, they were so attentive and welcoming. My hair feels so clean ! Thank you Siasia & Lisa

Casey N.

I loved every moment of my scalp treatment! The massage was amazing and the scalp wash was so thorough. Everyone was so nice and welcoming. The scalp analysis was helpful to see what treatments i needed. The facility is clean and inviting. I will definitely be back!

Sydney S.

I had a great experience at Zen scalp studio! I came with my friend for her birthday. It was very relaxing. They showed us images of our scalp before and after and recommended the treatment that would work for each of us. I can’t wait to come back with my mom and sister