VIBE INN - WHIRLPOOL SUITES - Lyons, Illinois

Sandra M.

Things were stolen from my room, I had an extended stay and said I didn’t need my room cleaned everyday. They were rude and lied and denied, but no one else had access to the room. If you stay more than one night, and you have to go out, take your stuff with you. It’s a good place to take a prostitute, just keep an eye on your stuff

Алёна ?.

01/13-01/14 we couldn't rent a hotel here, the girl who was in the hotel office didn't speak English at all, when we asked her about the room, she couldn't give a single answer. She started calling one number, then another, later she called a person who explained everything to us. They didn't indicate anywhere that I had to pay $100 cash for the deposit. The booking said (no deposit). In general, we were not satisfied and went to another hotel.

Matthew B.

Horrible. Don't come here. I see why kids aren't allowed here. Pictures are a blatant lie. Bed? Extremely uncomfortable. Room? Dirty; it's clear they only made the bed. AC? Yall I didn't even know ACs could blow bad smelling air. We turned it off. The door says no smoking but someone was in here smoking; it smells so bad in this room. Staff? Mean af. They also don't do refunds. Do not come here unless desperate

Marisol V.

I’ve contemplated putting this review just because the very nice girl who checked me in was a delight . This is on my experience in the morning . AND HOW WE ENDED UP AT A HOSPITAL EMERGENCY ROOM DUE TO THEIR NEGLIGENCE.
1) Power goes out (I am in the shower )
2) My boyfriend (in jacuzzi) stands up and slips , comes to check on me in the bathroom. Since he is drenched he grabs my towel to dry off
3) Now I have no towel I call front desk too see if everything was okay they said “Que conveniente “ like excuse me ? Mind you I’m not being rude at all .
4) THEY KNOCK ASK FOR TOWELS AND START CLEANING BEFORE SCHEDULED CHECK OUT I’m pleading w her like ummm we can vacuum for you (she is an older lady) because we are yet to get dressed . And in distress over the light issue , my boyfriend is in pain ! Like not the right time hun !
5) I go check out she comes back POINTING at me like if I’m any lesser human than she is and starts YELLING “that room was booked already the carpet is wet downstairs is wet you’ve ruined 3 rooms” I’m like ummm Disculpe , turn your tone down .
She walks away and gets her manager.
Who then comes and says the same thing but in a calmer tone. I explained how and what happened .
The lights going off my boyfriend slipping causing a splash him trying to make sure I’m okay …….. etc
The rudeness of coming to clean before checkout I need a whole refund .
6) We leave with no resolution because my boyfriend wanted to go to the ER and make sure he is okay.

The picture (which I can’t upload here, if anyone can help me with that I also have video) is the cord to the vacuum, yes she did plug it in the bathroom where I am naked and doing my makeup ! Bathroom door cracked open you can see the main door is also open the sunlight is there. Like what’s going on is there no privacy .

Completely uncalled for I’ve never been so disrespected in my life … have in mind every cause has an effect . We are not responsible for the power going out and doing what humans normal reaction would be .

Alicia R.

The Jacuzzi tub was nice. The water was really hot, which I enjoyed. The refrigerator didn't stay cool. The bed was seriously uncomfortable. Even for me and I like harder mattresses. There were obvious signs of room abuse that hadn't been addressed, like bad hole repairs, broken headboard, cracked shades, etc. The staff were friendly. The only entrance onto the property is easy to miss.

Abe S.

Don’t bring anything into your room besides clothes the cleaning people like to steal and the people at the front desk like to cover for them.

Tina B.

They do not warn you about $100 deposit The amenities in the room is two cups in a refrigerator

Kendra D.

Highly recommend. Room was spacious, clean and modern. Bed was comfortable.