University Square Hotel - Fresno, California

University Square Hotel Overview

The University Square Hotel, located at 4961 N Cedar Ave, Fresno, CA 93726, United States, is a versatile hotel that offers a range of facilities and services to cater to both business and leisure travelers. It features a ballroom, banquet hall, business center, event venue, function room facilities, and self-catering accommodation.

Contact Information

For reservations or inquiries, you can reach the hotel via telephone at 559-224-4200. To learn more about the hotel, visit their website at mejoreshoteles.net. This website provides a wealth of information, including reviews and special features of the hotel.

Opinions and Average Rating

With a total of 1638 reviews on Google My Business, the University Square Hotel has received an average opinion rating of 3.1 out of 5. While some guests praise the hotel's welcoming lobby and friendly staff, others have raised concerns. For instance, one guest reported issues with their room including a moldy refrigerator, a non-functional phone to the lobby, and no TV remote control. Another guest mentioned the hotel's lack of an elevator, which posed a problem for their disabled mother. Despite these issues, the staff's assistance was highly commended, particularly in resolving the problems.

Additional Information

The University Square Hotel is an ideal venue for events and business functions due to its versatile event spaces. However, potential guests should be aware of certain maintenance issues that have been highlighted in reviews. For instance, the absence of an elevator might be a concern for those with mobility issues.

Recommendation

Given its varied offerings and positive aspects highlighted by guests, we recommend contacting the University Square Hotel directly via their website for the most current information and to discuss your specific needs. You can find their contact details and book your stay at https://mejoreshoteles.net/university-square-hotel/. This hotel, despite its minor drawbacks, could potentially provide you with an enjoyable and functional stay in Fresno.

👍 Reviews of University Square Hotel

Ace G.

4/5

The lobby is old timey and inviting and the staff are very nice and helpful people. The rooms are spacious and nice although there were some very concerning things like in my room the refrigerator had mold the phone to the lobby didn't work and there wasn't a remote control for the TV. Lastly there isn't an elevator so my disabled mother wasn't able to just change rooms luckily the staff fixed all the problems except the phone they told me to call on my cell for any other problems. The staff again were extremely helpful and kind despite the room and building problems.

Kim G.

1/5

I wanna start by saying, the young lady working at the front desk was extremely professional, sympathetic, and accommodating. When I arrived, I was notified at check-in that none of the elevators were operating and was asked if I was OK with climbing the stairs as all of the “better” rooms were located on the third floor. The swimming pool and Jacuzzi had been drained and were full of dirt. The hallways reeked of cigarette smoke. The facility was poorly lit, making me feel extremely uncomfortable. The furniture in the room was stained. There were visible signs of insect infestation. And the property looked almost deserted. After staying only 10 minutes, the young lady at the front desk was more than willing to provide me with a full refund.

Jason H.

1/5

The pictures are outdated. It felt like we stepped into the shining without the carpet and the twins in the hallway. The hallway smelled of marijuana. The pool was empty with trees in it. It definitely will make a great conversation piece to your vacation if you stay. The smoke detector was hanging from the ceiling and the refrigerator didn't work and smelled really bad. The pull out sofa bed mattress was stained brown

monica W.

1/5

This hotel is a bravery test. I was not brave my husband and I lasted one full hour here. In that hour we discovered why it was so cheap. The parking lot is full of homeless people and their tents. The outside hallways smell like a porta potty, old urine may it be animal or human it was pungent. The room was gross we found a number of cockroaches. Stained all over the towels, bed linen, all chair cushions and some how the walls. The walls are paper thin you can hear every thing from other guest. The topping on the cake was the remote was lost in our room. How a place like this is still in business have left me flabbergasted. Good luck to anyone that comes across this place.

Shauna C.

4/5

Our room was very clean lots of hot water for my bath very quiet through out the night staff incredibly nice, polite
However the outside of the building was a mess things need to be repaired no elevator.

De H.

1/5

I went for this hotel because it was the cheapest I could find last minute. Let me tell you.. after this experience, ILL PAY THE EXTRA FEW BUCKS!! My bathroom light flickered, one of my lights didn't work, wallpaper coming off, dingy bathroom curtains, my toilet flushed slow, and I SAW ROACHES! I'm just glad check in and out staff were very friendly. They gave me a complimentary toothbrush and toothpaste when I asked.

Richard W.

1/5

The only reason I came down to this dump of a city was my daughter was running in state cross-country. I booked the room last minute. I saw that it was cheap, and it was rated as a 3 stars hotel. I don't know how the hell it was raided 3 stars. So I didn't even bother to go read the reviews. I called the hotel and they wouldn't take my reservation. They forced me to go online and make a reservation. What, are their staff incompetent? They can't make the reservations, but online on their website says call to reserve. I check-in late and was told the elevators were broke, and you got reviews saying they were broke 5 months ago. Wow. You have to take the stairs. I finally get to my building and the security swipe lock on the door to go into the building was missing, so the door was not secured. As soon as I walk in the door it smells like weed. I went up the stairway and the stairways were filthy, stained, cobwebs, looked like they've never been cleaned. I walk in the room and the ceiling's got stains on them. The bathtub's got mold in the groundlines, and cocking. The floors are wavy uneven, and I tell my boy to go online and look at the reviews, and everything they talk about in those reviews, are true. Bugs, the rooms are disgusting, and oh yeah, I got woke up at 4 o'clock in the morning. Some room playing their music, trying to gang bang or whatever, loud as hell for hours. I read in some reviews refrigerator. There was no refrigerator in the room and they didn't say anything about a continental breakfast. Everything about this hotel is a lie. I'd add photos, but there's plenty of photos that do this place justice. It's just torn down, ratty, and $60 a night for what you get is too expensive. Also, the ice bucket had never been cleaned out, had mold in it. Normally, I don't care to waste my time and leave reviews, but dann, this place is something else. Now, I know what it's like to live under a slum loard.

Michelle H.

1/5

This place was horrible. Priceline needs to update their pictures. Homeless people out front. Gated parking lot but people camped out in that parking lot too. Gate to get into to garden area didn’t lock. My husband saw a roach crawling up the wall Needs to be shut down. We did not sleep well at all. The guy at the desk was the only good thing about this place