The Old Spaghetti Factory - Concord, California

Vanessa P.

I had a good experience at this location. My server was very nice and accommodating. The food was satisfying but could have been a bit better. I went with the spaghetti and meatballs. The bread came out hot which was appreciated. I even took home a souvenir glass. My daughter found this place delightful. We went a few days before Christmas and it wasn't too packed

Pamela A. G.

My daughter wanted to come here to have dinner. We were able to walk in and be seated quickly. The writer came and took our drink and food orders. The place is very lovely inside and I was surprised to see the cable car inside, which people are able to sit in and eat. The food was delicious and hot. After ordering it came pretty quick. The drinks or delicious and enjoyable and the service was very professional. It was clean and quiet inside.

ORD O.

Sometimes I walk in and there is no host/ess. I just stand there. They have excellent meats. My last visit was a drink disappointment. My 16oz cup was filled to the top with ice. That means for my $3.50, I got two sips. Not cool at all.

I must me a glutton for punishment. This place is always understaffed. Only because the food hits the spot and parking is reasonably easy, do I continue to come here.

Update. Greeted promptly. Staff was efficient and friendly. Most of my order was good. With exception of the shake. It was quite simply the worst shake ever made. They grinder ice cubes and then added ice cream is what it seemed like. I could hear the ice being added to the cup and blended. I watched also. It was nearly impossible to drink. I had a 1/2 cup of ice remaining.

Sally G.

Server was so unfriendly and had a major attitude! Took our order and never came to check on us. We had to ask another server to help assist us. Food was so so! She made our total experience unbearable I would not go back! Didn't even offer dessert which came with the meal and was so rushed to get the check. No thank you or just checking if we needed anything else. This place I'm not recommending.

Nicole S.

Only reason for 4 star is the price. The food is amazing, service is great and I love the atmosphere. That being said I also understand a business needs to stay in business so making a profit is a must. Great job to the owner for hiring good employees and making sure the food is 5 star.

Brian L.

Once inside you feel like you’re in a different century, the decor is old. The food is classic Italian and really good tasting. The service is consistently good; the restaurant is just set up well. Good service, good food at a fair price in a comfortable setting. Free parking with the parking garage around the corner; always a good experience

Alan N.

I got the lasagna and my partner got the breast of chicken fettuccine. The lasagna was fantastic and well worth it. The sauce was not overpowering at all. I recommend adding some salt, pepper, and parmesan on top. The chicken fettuccine was honestly not very special and not something we would ever get again. The dish lacked depth of flavor and felt overpriced for what it was. Additionally, there are pesto options that are not listed on the menu. If you love pesto I would ask the waiter for their options. Ice cream was served as a dessert as standard and bread was an appetizer.

Nic L.

Came here on Sunday late afternoon. The hostess was a little slow - waited at the front at least 5 minutes before she showed up (she had no sense of urgency). Thankfully, we had an awesome server Joel who made up for that. He was friendly, attentive, and super on it.