The LaSalle Chicago, Autograph Collection - Chicago, Illinois

Ray B.

The Lasalle Chicago, Autograph Collection is a beautiful hotel. The room was immaculate and had a warm home feeling. The staff is great, very helpful and friendly. Specifically |Joseph and Ornelise at the front desk were amazing. I recommend anyone to stay here, and I’m looking forward to staying here again. ||Thank you, |Ray and Elvira

Joshua D.

One of the best experiences at a hotel we’ve ever had. Rooms are wonderful, spacious, and extremely well maintained. Staff was fantastic and accommodating. Great location. Easy access to the city while being more quiet at night compared to somewhere like London house.

Phillip N.

I booked my stay at the LaSalle, as it was my first time staying here. When I arrived, I was met with issues with my room. I was put into 3 different rooms over the span of 2 days. The first time, my bathroom was dirty (hair in the shower and on the floors). The staff offered to switch me. When I was moved to the second room, the telephone was not working. Staff informed me that they wanted me to switch rooms because no one would be available to fix the phone until Monday. When I was moved to the third room, the TV was glitching and the room was missing a table, so I had no where to eat. Even when I checked out, a table was still not available in my room.

The staff was excellent in terms of treating me kindly. Alexis at the front desk offered me several vouchers for my inconvenience (there was “allegedly” no better room to upgrade me to) and recommended things for me to do around Chicago. However, when I spoke with the General Manager regarding my experience and asked to have a night comped off of my stay for the hassle, he seemed to be disinterested in my concern, like I was being difficult.

The hotel was beautiful, the food was decent, and the staff was (mostly) wonderful. However, I feel for the price that I spent, I was inconvenienced too many times. Unfortunately, I will NOT be staying at this hotel again in true future. At almost $1000 for two days, I could’ve spent my money at another high end hotel like the Four Seasons or Waldorf.

Julie P.

Hotel rooms were pretty but crammed. Locations made it hard to get food so we had to uber every where but great for business meetings. Our room didn’t get service on one of the days and they claimed our DND sign was on the room which it wasn’t. It was a bummer after 12 hours of exploring city to not have our room serviced. I’d stay again if it was for business travel but for personal travel I’d look into another area for ease and convenience

David T.

My sister and I booked at stay at The LaSalle Chicago because of the easy access to the Passport Agency located around the corner on Ida B. Wells.

What I was not prepared for was the chic and absolute splendor of this property. The rooms are simply magnificent and the aura of old world glamour is firmly in place. The setting in the financial district adds another layer of sophistication and swankiness without being stuffy.

Nestled in a very discreet part of downtown Chicago you will not be disappointed. Thank God for Joseph who is at the registration desk, with his knowledge and deep care for customer service made our experience even more memorable. This is truly the place to be. I can not wait for another visit.

Atc C.

Great option if you want to treat yourself to a quiet, relaxing and luxurious stay. Voted best new hotel last year. It’s located in the 21st floor of a historic building in Chicago’s financial district. Perfect on a weekend because the area is very calm and non-touristy compared to weekdays and the room rates are more affordable too. The room and bathroom are generously-sized and elegantly furnished. They offer a complimentary car service within a 3-mile radius if you don’t want to walk.

Tabitha S.

You won't forget your stay here! The room was absolutely perfect- clean with no hidden dirt in the corners. I am very picky about cleanliness, and it bothers me to no end if the room is pretty but dirty. That is NOT the case for this hotel. Smells good, elevator fast and clean, halls all clean and as modern as the room, and the room was an experience all in itself! The front desk was extremely friendly and helpful. All staff treated us with complete respect and an eagerness to help, even if we weren't traveling for business this time around in our business attire. Will return.

Boum-Bour L.

I stayed in the hotel this week of March and was extremely disappointed but it.|The rooms are extremely noisy, not only from street noise but all 3 rooms I tried were facing big ventilation systems on the buildings with an absolute constant noise... impossible to sleep at night. |The service is also not up to what you would expect from this category of hotels, for exp when I asked for an adaptor the reception said they have none in this hotel ....||Quite disappointed ... its a pity because the city has good options I believe