The Citizen Hotel, Autograph Collection - Sacramento, California

Phoenix W.

Service was great. We ate at the restaurant here in the hotel and the service was phenomenal. Kaitlin was amazing. She was attentive but not overbearing. The food was delicious. I recommend the Grange Breakfast. If you are staying downtown Sacramento this is the place to do it.

Robert C.

If service was a benchmark, this is the place. I am going to give you an example of excellence at its best. While eating in their restaurant (highly recommended), the server overheard me telling a friend how I needed more pillows on my bed because I like a lot of pillows. After our evening was finished, when I went into my room, much to my surprise, there were extra pillows. No one took credit. they just wanted me comfortable. Listen clean rooms, lots of political satire in rooms and elevators. Very classy place. Everyone has a common goal, to make us feel at home here. thank you

ORD O.

First interaction with the hotel was with Valet. I realize they don’t usually work for the hotel, but it’s part of the experience. They were friendly. Next interaction: Front desk - not so pleasant. Oddly enough, the Valet service was poor upon departure.

Pros:
The Food was great
Catering Staff
Clean rooms
Everything was easily accessible- Rooms, meeting rooms, food service, valet.

Cons
Odd circular toilets
Dark hallways
Chaotic front desk.

Overall, I would consider staying here again. Mostly for the food. Location was ok too.

SeaTown R.

I’m not really into politics, but I like this hotel and the idea of it. The rooms are really cozy and I mean real cozy. Some may complain the rooms are too small and they might be if you have two people or more in one room. I was by myself and it was fine for me. The valet workers were cool and they worked hard but the whole valet situation is pretty unorganized and chaotic. Hands-down the worst set up for a valet service I’ve seen. The walls are also ridiculously thin. You can hear your next-door neighbor at a regular talking volume as well as people outside on the street. Could also hear the domestic dispute between a couple that was extremely disturbing to where I had to contact the front desk to do a wellness check a couple of times and luckily everything was sorted out. (He got the boot). I appreciate the hotel reimbursing me on certain charges in lieu of the disturbances but unfortunately, I have to stay with this low rating. If the disturbance didn’t happen and the walls were a little bit thicker, I’d give it a solid 3.5.

Fernando M.

I've stayed here at the Citizen many times over the past several years. Before I moved to Sacramento, I would visit for weekend trips with friends or my significant other and almost always stayed here. There's something really fun and interesting about the historical and political theme of the hotel that I'm drawn to. The service I've received has always been stellar and accommodating. The rooms themselves are charming and tastefully decorated. As far as location, staying here puts you right in the center of a lot of awesome restaurants and attractions within walking distance.

To echo what some have already said, there is no free parking in the area but they do have valet service. It's also worth noting that the Cesar Chavez park across the street is very lively and is sometimes host to live music events, fairs and festivals which can create some noise; this park is also home to many of the city's homeless though they tend to keep to themselves.

Overall, the hotel decor/theme and location are reasons I recommend the Citizen to friends, family and anyone planning a stay here in the Sacramento.

KKD C.

The Citizen is our Go To Place every Christmas. We have nothing but the most positive comments...the Rooms perfect is size and amenities. Staff is outstanding. Love having the Bar and Grange mere steps away...fab bartender...Breakfast in the lobby area was the best...Staff - From Doorman, Maids, Front Desk are terrific. We love the Citizen.

Kimmarie S.

The Citizen is a beautiful hotel. The staff is incredibly nice! Everyone we encountered was so helpful and pleasant. The restaurant was excellent, especially for breakfast! Service wasn't rushed and the food was delicious. Just a really positive experience!

Benjamen O.

First trip to Sacramento and wanted to see the city. The Citizen Hotel was ideally situated near the things I wanted to see (Stanford house, Old Sacramento, Capitol building, King's arena). Wonderful facility and excellent restaurant. Wish I could have stayed longer!