Super 8 by Wyndham Azusa - Azusa, California

Tina

If google allows negative stars i would leave -5

extremely bad service.

We evacuated from the fire in the middle of the night and the clerk clearly felt we disrupted his evening rest time.

Room keys did not work and his response was “can’t you see i’m busy” . We stood outside with a baby, and had to remind him to give us working keys. For that we got a dirty look.

rooms were dirty. stains on sheets, sticky floors. shit marks inside the toilet

If i didn’t have a baby i would rather sleep in the car.

Erin O.

The beds were highly uncomfortable and incredibly noisy. The squeaking metal frames would wake everyone in the room up everytime someone would shift in their bed which meant that sleeping was out of the question.

The bathroom was dirty and in disrepair with the shower curtain rod barely hanging on the wall preventing the curtain from properly closing which meant that water got everywhere everytime someone showered leaving anything on the floor soaked. The strike plate was also missing from the door which mean the door was secured by a screw that the latch would brace against. The tub spigot was also detached from the wall leaving a 1/2” gap between it and the wall.

The room was overall dirty and run down. And the A/C barely worked, taking a full 24 hours to cool the room to a point where it was comfortable. There was also graffiti on the wall from prior guests. There was stuff on the walls, I don’t want to guess what it was and the light fixtures were hanging precariously on the walls and they did not seem secure.

The internet was unreliable and spotty, and required frequent reconnecting to be usable. The hot tub also wasn’t working and there was no indication upon check in of this u til we asked specifically about it. When we walked by the non-functioning hot tub the water was dingy and it looked like there was sand and debris covering the bottom of it anyhow.

R G. (. H.

ROACHES WARNING. No Smoke Alarms. If you have any kind of respiratory conditions, asthma or allergies, consider staying somewhere else.

Upon check in I specifically asked for a room that didn't smell like mildew or have any strong smells, indicating I have respiratory issues.

Entering the room there were two very distinct smells, a very heavy industrial fragrance or cleaner being used in the air condition, the room reeked of it. Second was very light natural gas smell. The gas smell seemed to be mostly around the restroom. I wasn't able to determine the source of the gas like smell.

Checking the air filters of the air conditioner, they easily hadn't been cleaned in a very long time. They were the most dense with dust of any I have come across during the last 65 days of staying in hotels of all brands.

THE GOOD:

The air conditioner worked well keep the room very cool. Turning off the air conditioner greatly reduce the smell and strength of whatever had been put into it.

There is a mini refrigerator in the room, other similar hotels I were considering in the same price range didn't have one.

There is a microwave and coffee pot with a selection of coffee packets.

There was a Big screen TV, I didn't check to see if it worked or what kind of channels were available.

There is a desk and a chair. The coffee maker was on top of the desk and the chair was the wood kind you find around a dining table, so it wouldn't be the most comfortable for doing laptop work from, at least for me.

There were apples and mini-muffins being offered in the main office for breakfast.

The owner of this location who was working the check-in counter when I checked out, seemed like a nice person.

THE BAD:

ROACHES. I was getting ready for bed and went to adjust the air conditioner. I turned on the main light and next to the chair on the floor was a one inch black roach walking around on the floor.

Poor air quality, I left the bathroom exhaust fan running to help purge out the smell and I cleaned the air conditioner filters.

The smoke alarm in the room had been removed leaving only wires hanging.

The fire extinguisher box on the side of the building was empty.

There were no fire sprinklers in the building or rooms.

The door security latch was broken, apparently by brute force.

The light over the sink and mirror didn't work.

This is a somewhat rough neighborhood.

The king sized bed was firm, but I slept well enough.

I had a bottom floor suite and could hear the guest up stairs occasionally.

The room had a connecting door to the room next door and the lock looked like it had taken a beating. I checked to make sure it was locked, but it seemed sketchy. The guests in the rooms next door was a family of at least four. One of the children kept making weird noises, and all of them were talking loudly which easily came through the connecting door.

The air conditioner is loud, which might be a good thing, because there is a lot of traffic noise.

The front parking lot is cramped and tight. The parking behind the hotel is in an alley in a bad neighborhood.

FINAL THOUGHTS:

I booked a single night to see what it was like and to be able to review it. If I liked it, I'd have extended at least another four nights. Because I saw the cockroach, I ended up turning on every single light and sleeping with a mask to help keep the roaches hiding and not getting into my bags. I hung my bags on the clothes hangers to help keep the roaches out of them. The maintenance of room wasn't professional. There were miss but trim in the bathroom and the floor wall trimming was about to fall off in one spot. The lack of a smoke alarm and the broken door security latch were concerning. I place the desk chair up against the door while sleeping just in case.

Roy R.

You pay what you get|Breakfast was only coffe & muffins |Cleaning was no as good I think |Facilities look old | Bed was amazing was big and soft |Air conditioning works good |Was good for only one night |Parking was with a lot of cameras ||They have a kind jacuzzi mi I pool|I recommend it for only one night I you come a visit LA and you don't want to spend to much money on hotel

Diana J.

Stayed here with my sister two days and we had no issues. Checking in was fast, and our rooms were clean.

Billy S.

Phones in rooms don't work, but front desk chick that works swing shift was really cool and overall, not bad !

Johnnie

Positive: The staff were very friendly and helpful. The room was pleasantly clean. Had very loud neighbors, but I cannot hold that against the hotel. The bed was comfortable and the shower was hot. I will frequent this place again Negative: "" Negative: ""

Alfredo G.

Great service, staff is always friendly great place to stay. They offer coffee in the morning & rooms come with a small fridge too keep any beverages you have nice & cold. Every time i stay here i have a great experience without any issues 10/10