Spa On the Plaza - Monterey, California

Megan A.

Really nice spa. We did a package that included a couples' massage and a lavender bubble bath. They accidentally forgot to draw our bath on time and were super apologetic about it and offered free champagne to compensate which was really nice and unnecessary, but was appreciated. The facilities are relaxing and both massages were great. LGBT friendly, we had no issues booking the couples' service as a lesbian couple -- not that you'd expect issues anywhere in Monterey but still worth mentioning. We stayed in the adjoined hotel and you do have to walk across the plaza to get from your room to the spa, but it's not a huge deal. They also have an entrance to the pool and hot tub that you can use before/after your service even if you're not staying in the hotel, but it's overrun with kids so I wouldn't recommend it. The steam room in the locker room and the relaxation rooms in the spa itself are much more relaxing.

priyanka D.

I had this aromatherapy package of massage and facial . Massage was awesome . Masseuse knew what she was doing. Pressure points were perfect . Nice ambiance. I wish i could say the same for facial. Facial was really not up-to the mark. I told the lady i use vitamin E products but she only used vitamin C products. No face massaging - only product application like a machine . I was expecting much better “specific need” based facial that too with some face massage. Over all not a bad experience however wont ever do facial .

Laci J. J.

I had the best facial by Brittany. The spa was super relaxing and had nice amenities. The staff was also very friendly.

Jim G.

Brittany is Absolutely Wonderful!
She’s a true professional, exceptional in facials/extractions. I highly recommend her to anyone looking for a genuine facial experience.
The spa is beautiful and impeccably clean, convenient parking as well

Jerry V.

We did the couples massage package. Great deal for this type of service in Monterey. Included a fifty minute massage, brunch, validated parking and all day access to the pool, gym etc. The only thing I can say that would be negative would be, the pool and hot tub are outside and shared with the hotel. So it wasn't clearly advertised like this and some people in the spa were out off by this. We loved our massages and will definitely book again!

Steven B.

The spa was excellent! My wife and I got the “date night” package for our honeymoon and we’re very pleased with our 50 minute couples massage. I would rate the massage, staff, and facilities of the spa 5 stars.

The food at the restaurant was quite a bit underwhelming for the price of the package. The shared pizza was small (about 8” diameter) and only had 3 options to choose from (2, unless you wanted a cauliflower crust) and it resembled something from Red Robin, rather than a hotel restaurant. It was not enough food for two people. When I got my receipt, the total cost for the meal in the package was greater than the combined cost of all the food items we received. However the massage appeared to be discounted based on the typical 50 minutes massage price, so the overall price was similar. However, our tip was spread between the spa and restaurant via percentages. Since they overpriced the food and underpriced the massage, the restaurant got more of a tip than I was anticipating.

In summary, I would recommend the spa, but would not recommend the restaurant or the “date night” package.

Ken P. L.

I did the symphony massage, and it was honestly not that good. Masseuse did not focus on any pain points I indicated. In addition, the pressure points and techniques applied on each side are noticeably different - basically no symmetry or consistency. Masseuse was also rushing to leave once the massage was done. Definitely not worth the hefty price point. The saving grace is the receptionist being very thoughtful about my feedback and offered some compensation. Overall I don't think I can recommend this place, I have been to other establishments with better massage, customer service, and price. I'm unsure why this place is so highly rated, but maybe my experience is an outlier.

Kim D.

I went for the Tropicana package. They had a new therapist doing the exfoliation and massage part. They were... not great. The actual exfoliation part missed many, many places and used short strokes. It wasn't relaxing. I was lying partially on plastic covering of the table and not towels, so I stuck to that when I had to flip over. It felt weird. The massage was supposed to be an hour, but the massage person forgot or didn't know, so gave me a shortened massage. I was brought back to the room when they realized they'd shortened my time, however they asked what I'd like done extra (I said neck, shoulders and back) - they asked me to lie on my back and ... it wasn't good. The pressure was weird, their strokes were short, not very relaxing.
The facial was amazing - ask for Melanie, she gets 10/10 stars. When the front desk staff asked how things went, and I complained, they said they'd follow up with a comp. It's been 4 days and I haven't heard anything. Go for the facial.