Spa at Wind Creek - Atmore, Alabama

Address: 303 Poarch Rd, Atmore, AL 36502.
Phone: 69463360.
Website: windcreek.com.
Specialties: Spa, Facial spa, Gift shop, Gym, Massage therapist, Nail salon, Sauna, Swimming pool, Waxing hair removal service.
Other points of interest: Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom, Appointment required, Appointments recommended, Debit cards.
Opinions: This company has 87 reviews on Google My Business.
Average opinion: 4.2/5.

Location of Spa at Wind Creek

The Spa at Wind Creek is a premier destination for relaxation and rejuvenation, located at 303 Poarch Rd, Atmore, AL 36502. The spa can be contacted at Phone: 694

Reviews of Spa at Wind Creek

Spa at Wind Creek - Atmore, Alabama
Amanda Susanne Ledbetter Lassitter
5/5

I've really enjoyed the comped spa appts, getting to know the employees and utilizing the spa amenities before or after different spa appointments such as massages and facials.

I wish I had used all of my spa comps all the years I didn't!! Had no idea what I was missing!!

Very clean, organized and orderly, well-stocked and safe. They offer lockers to store your personal belongings while you enjoy the spa.

You'll be given a nice comfy robe, flip flops..all you need is your swimsuit!!!.. and have access to the sauna, steam room, changing room, restrooms, showers, state of the art whirlpool/jacuzzi with multiple jets and mini waterfalls, fruit juices, water, snacks(like chex mix with peanuts and pretzels), vanity mirrors.

The spa is stocked with free lotions, hair products, razors, hair dryer, curling iron, hairstyle products, deodorant, qtips, cottonballs, an abundance of white towels, hand cloths, and even a swimsuit dryer.

A beautiful, relaxing, fireplace and comfy couches and chairs to relax on while you snack and wait for your spa appts to wonderfully, relaxing, gentle spa and nature sounds...very timely as far as spa appts so don't be late so you hve time to change into your spa attire before your appts!!

Wonderful, compassionate, knowledgeable staff and even a gift shop should you want or need to purchase any products used in the spa or for gifts or poolside, outdoor events attire, cooking studio(which I still need to try) gift items, and so much more!! If you have comps or not, I highly recommend WCA spa and everything is relatively reasonably priced...you just pay upfront for any services that aren't comped as well as gratuity. Enjoy! I always do!! I will try to take more pics next time...truly so much more to see and do than what I have posted!!?✌️

Spa at Wind Creek - Atmore, Alabama
Jeri Webb
5/5

The only negative I can say is that they need to update the place and not put rotten fruit out. But…..The amenities are very clean. Flip flops, razors, shaving cream, deodorant… anything you forget they have there foe your use. Very quiet and not over crowded. The massage techs were very professional and good at their jobs.

Spa at Wind Creek - Atmore, Alabama
Krystal Orlando
4/5

*UPDATED* The spa contacted me and provided a full refund for my facial. Very professional and courteous of them.

I'm giving two stars because the facility is nice, the pedicure was wonderful, but the overall experience was stressful and left myself and my guests with a bad first impression. Let me preface by saying I've been an owner/operator of a successful spa in Florida for 17 years, and leaving a critical review isn't something I take lightly.

I had two facials scheduled at 11am, one facial at 12, and three pedicures at 1pm on Mothers Day. The morning of Mothers Day I awoke to a call from the spa at 7:20am requesting that I move one of the facials up an hour earlier than expected to 10am and another to much later at 3pm. They offered a 25% discount for the inconvenience, which was considerate. But the pressure to jump and run to get my friends to my house and on the road as quickly as possible and having such a huge gap between services was difficult, especially being as they're still not allowing food to be delivered to the spa.

We live 2 hours away and made it there 15 minutes prior to the 10:00am service. I let my guests take the 10am and 11am 50 minute facials, both of which ended up being closer to 40 minutes as opposed to the advertised 50. We waited the rest of the day for my Oxygen facial, a service I've never experienced and was anticipating. The esthetician was friendly and personable. My facial felt like a basic facial - all products, no tools etc. When she concluded the facial I asked her what portion would have been the oxygen part. She gasped and seemed to be checking a schedule and apologized for the oversight because she performed a different facial instead of the scheduled one. Even after our discussion prior to starting the service where I mentioned that I was new to oxygen facials and she mentioned it would feel cool on my skin. I asked her if she could just do a quick once over with the oxygen and she said she didn't have time. I felt so disappointed. We waited all day for a facial I could've given myself. My esthetician apologetically told me to go by the desk in the lobby on the way out because there was a $20 + 15% gratuity owed back to me due to the cost of the service I received and the one I had booked (and was asked to prepay for prior to entering the spa which I found strange). We quietly packed up and stopped by the desk. Even with 3 employees behind the counter, I waited behind one guest for over 5 minutes to discuss the mistake with the service only to be offered a $10 refund and no genuine concern for my situation. I forfeited the miniscule offer for a quick exit. I really feel like the facial being moved so late in the day and not receiving it in the end was such a disappointment and the cost should have been refunded by half price if not fully.

Spa at Wind Creek - Atmore, Alabama
Mercedes Escoto-Wagner
5/5

The nicest staff ever and they are completely clean and neat! We loved the hot tubs and the chairs with the cold water at your feet, everything was perfect!!!

Spa at Wind Creek - Atmore, Alabama
Amiah Hayes
5/5

the market was delicious and the staff there was so nice make you feel like you’re right at home would definitely come back.Loved all gaming stuff too

Spa at Wind Creek - Atmore, Alabama
Jada Gable
1/5

Very rushed experience. No robe or slippers. I had to change in the massage room and sit my belongings on the floor in the corner. Didn’t get a locker. Nobody gave me a brief tour explaining where the amenities or refreshments were.

Spa at Wind Creek - Atmore, Alabama
t e
4/5

A much needed spa day? Try the spa at wind creek casino and entertainment complex located off hiway 31 near 65 in Atmore Alabama. A full service spa with an assortment of massages, facials, manicures,etc. we had the 80 minute deep tissue for couples and it was wonderful. The environment is relaxing and clean with mens and Womens separate areas and a communal area. Steam rooms(womens wasn’t working that’s why they get a four star)) sauna, hot and cold whirlpool with waterfalls, free lockers, fully stocked showers and private changing rooms.Very accommodating and friendly staff. Fruit water and snacks available. Gift shop with mens and Womens products including swim wear in case you forgot yours. An hour prior and after your treatment you can enjoy the facility at no extra charge. There are cooking classes available and the casino has several dining options however, no liquor on Sunday. So if you’re looking to get away and relax for a few hours or have an event like a wedding, birthday, or anniversary, try the wind creek spa….and say ahhhhhh!

Spa at Wind Creek - Atmore, Alabama
Baylen Edwards
1/5

Scheduled 2 massages one for my wife and one for myself for our 10 year anniversary.
Drove all the way here from Pace FL on our 10 year anniversary to celebrate and when we made it in the lady said oh you are the 2 sorry we can only do one massage… we tried calling …. No call…. They entered the telephone number wrong. Just really a huge let down for a 10 year anniversary celebration. I’m currently sitting in the freezing lobby waiting on my wife to get her massage. Hope the day gets better here. They need to work on accuracy when entering information and keeping up reservations for people that make them and make the drive all the way here and get let down.

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