South Coast Winery Resort & Spa - Temecula, California

Carrie P.

This is far from a Four Star hotel! The only thing this place is worth is the location. I got a two bedroom suite for me and my mother do you have a mother daughter weekend and spent over $2,500. Behind the wall of their most expensive room is an ice machine that kept going off all night long. Not to mention this two bedroom suite was extremely run down you can see the pictures below that I will add. The carpeting was coming undone wood in the top of the tables were warped when we first got there we just let it go but as our trip went on it got worse and worse. I went down to complain it was ignored, left they asked me how I stay was I told them exactly how my stay was and I told them I complained the night before about the ice machine and not being able to get any sleep and they said oh well we'll take off your Resort fee which was $25 a night. So they really don't care about their customer service either. The Only Thing Worth anything there is the shuttle driver Brandon who was extremely helpful to get my mom who has bad knees to the restaurant. That was the only positive thing we had happened there. So if you're considering staying here I wouldn't it is a huge waste of money and the staff really does not care. Especially if they have weddings going on which apparently is what my problem was I was a part of the wedding problem that's so I got the room that wasn't as top-notch as the other ones apparently.

Alyson T.

We had a wonderful experience here with our Business Leadership Meeting/Team Building! The venue itself was perfect—everything was well-organized, clean, and set up exactly as we needed. The team went above and beyond to ensure the event ran smoothly, and our attendees were truly impressed. I was so impressed with everyone from the sales coordinator, Alejandra, to Mike with his Audio/Visual equipment help as well as the entire banquet staff! We will definitely be going back!

VicM

Had an awesome stay at South Coast Winery Resort & Spa! The room service was fantastic—I especially enjoyed the chicken and the flatbread with steak. Everything was cooked perfectly. I finished the meal with the tiramisu, and it was absolutely delicious! From the food to the ambiance, everything was top-notch. Can’t wait to come back! Great rooms too.

Dr. T.

Jake with reservations🫶🏾🫶🏾🙌🏾 I did not get to meet him in person, however, I love his personality over the phone. I called regarding amenity choices in honor of celebrating my mothers birthday who will be checking in shortly. He happily gave me a list of
options and arranged a birthday card w/ a note to be placed in her room upon arrival. He spoke so kindly and is a great representation of this establishment. It definitely made the holiday season a brighter. Thank you, Jake.

Ann F.

Went here for a farewell brunch after a wedding. The area is beautiful and well-kept. The food served at the brunch was delicious, especially for a buffet style service. Quality meats, vegetables and drinks. The only complaint I had was that it was 113 degrees outside and although the brunch was held outside, there is a large patio area and instead of putting the guests there, they had the bar area there. So half of the guests were crowded under the one shaded pergola, while the rest were just getting sun-burnt. After an hour, nearly everyone had to go inside or seriously pass out from the heat. Unfortunately, the only area inside with air conditioning that you could feel, was the wine tasting area. The bathrooms are not air-conditioned. With so many guests of various ages at this brunch, it becomes a safety concern in such heat. The venue had indoor areas, they should've moved it inside.

Jeannie M.

My experience here was not good. Spent almost $300 on a room for it to not be ready at check-in time. As a “courtesy,” the front desk gave us tasting coupons for the wine room, however my room already came with a free tasting so I’m not sure what the courtesy here was. When I reached out to their survey and requested to speak to a manager, pretty sure the response I got was an auto-reply, sad excuse for an apology.

Our front desk agent wasn’t that pleasant. This was for a mini honeymoon experience and it wasn’t worth anything near what we paid. The room itself feels outdated.

Will not be back and absolutely cannot recommend. So many other properties in Temecula.

Marlen M.

It was a beautiful day at South Coast. As members, we have access to the Lounge. The selection of wine is so GOOD. The staff is friendly, knowledgeable, and helpful. They are now offering table service and food options. Why would you ever leave. Be back soon.

Imad S.

I had brunch at the restaurant. The food ingredients were good but tasted mediocre.
I ordered the smoked salmon sandwich that comes with a salad and coffee.
The sandwich came with a mix of ingredients that did not complement the taste of the salmon. The toast was so old and leathery that I struggled to cut it with my knife.
The salad dressing emitted an artificial taste like off the shelf products.
Although the ingredients were of good quality. Putting the meal together was very disappointing. Maybe this is a good explanation for the relatively small number of customers on Saturday .