Russell Hardware Company - Bloomfield Hills, Michigan

❓ FAQ 👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 36280 Woodward Ave, Bloomfield Hills, MI 48304, United States.
Phone: 2486440100.
Website: russellhardware.com
Specialties: Home goods store.
Other points of interest: Small Business, In-store pick-up, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wi-Fi, Wi-Fi, LGBTQ+ friendly, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 76 reviews on Google My Business.
Average opinion: 4.3/5.

📌 Location of Russell Hardware Company

Russell Hardware Company 36280 Woodward Ave, Bloomfield Hills, MI 48304, United States

☎️2486440100

⏰ Open Hours of Russell Hardware Company

Monday: 9 am–5 pm
Tuesday: 9 am–5 pm
Wednesday: 9 am–5 pm
Thursday: 9 am–5 pm
Friday: 9 am–5 pm
Saturday: Closed
Sunday: Closed

Introduction

Nestled in the heart of Bloomfield Hills, Russell Hardware Company, established at 36280 Woodward Ave, has been serving the local community and surrounding areas with exceptional customer service and a wide array of home goods for decades. This family-owned business has built a reputation for its unique charm, knowledgeable staff, and commitment to customer satisfaction.

Main Services

Hardware Essentials: From nuts and bolts to locks and hinges, Russell Hardware Company stocks an extensive range of hardware essentials to cater to various home improvement and repair needs.
Paint and Sundries: Whether you're a professional painter or a DIY enthusiast, the store offers a vast selection of paints, stains, and sundries to help you achieve your desired results.
Home Decor: Browse through an impressive collection of home decor items, including lighting fixtures, mirrors, and various decorative accents to enhance the ambiance of your space.
Tool Rental: For those occasional projects that require specialized equipment, Russell Hardware Company offers a tool rental service, ensuring you have access to the right tools at the right time.
Custom Glass Cutting: The store's expert team provides custom glass cutting services to meet your specific window, mirror, or other glass-related needs.
Key Cutting: Russell Hardware Company offers a key cutting service, ensuring you always have a spare set or can replace lost keys promptly.

Location and Access

Russell Hardware Company is conveniently located at 36280 Woodward Ave, Bloomfield Hills, MI 48304, in the heart of the upscale Franklin Road area. The store is easily accessible via Woodward Avenue, a major thoroughfare that connects Bloomfield Hills to neighboring cities. Nearby neighborhoods include Franklin, Bloomfield, and Birmingham, further enhancing the store's accessibility to a broad customer base.

For those who prefer public transportation, several bus routes, including the SMART and DDOT services, stop near the store. Additionally, free parking is available on-site, with designated spaces for wheelchair-accessible vehicles. The store's entrance is also wheelchair-accessible, ensuring that all customers can shop comfortably and conveniently.

Featured Characteristics

Small Business Charm: As a family-owned business, Russell Hardware Company exudes a warm, welcoming atmosphere that sets it apart from big-box retail stores. The knowledgeable and friendly staff are always ready to lend a helping hand and offer personalized advice.
In-store Pick-up: The store offers an in-store pick-up option for online orders, allowing customers to shop from the convenience of their homes and collect their purchases at their leisure.
Wi-Fi Access: Russell Hardware Company provides free Wi-Fi access to customers, enabling them to browse product information, compare prices, or look up DIY tutorials while shopping.
LGBTQ+ Friendly: The store fosters an inclusive environment, welcoming customers from all walks of life and promoting diversity and equality.
Payment Options: Russell Hardware Company accepts various payment methods, including credit cards (Visa, MasterCard, American Express, and Discover), debit cards, and NFC mobile payments, ensuring customers can choose their preferred payment option.

Practical Information

Russell Hardware Company is open Monday through Saturday from 7:30 AM to 6:00 PM and on Sundays from 9:00 AM to 5:00 PM. Customers can reach the store by phone at 248-644-0100 or visit their website at russellhardware.com for more information about their products and services.

Positive Aspects from Customer Reviews

With an average rating of 4.3/5 from 76 reviews on Google My Business, Russell Hardware Company has consistently received praise for its exceptional customer service and unique offerings. Customers have highlighted the following positive aspects:

Knowledgeable Staff: Many customers have commended the store's staff for their expertise and willingness to help, making the shopping experience both pleasant and informative.
Wide Product Selection: The store's diverse range of products, catering to various home improvement and decor needs, has been appreciated by customers who value the convenience of finding multiple items under one roof.
Personalized Service: As a small business, Russell Hardware Company offers a level of personal attention that larger retailers may lack. Customers have praised the store's ability to cater to their specific needs and preferences.
Community Involvement: The store's commitment to supporting the local community, through events and sponsorships, has been acknowledged and appreciated by customers.

👍 Reviews of Russell Hardware Company

Russell Hardware Company - Bloomfield Hills, Michigan

Brenna W.

1/5

They quoted me half sets of door levers, misrepresented that they was a full sets (as I wanted), and then wouldn't honor their price and wanted an additional $1,500. Needless to say I won't be doing business with them and would advise others to do the same.

Xhesjan Z.

5/5

I talked to bill and he was very helpful to me! Thank you so much! And keep up the great work!

T B.

5/5

I've had great experience with Russell Hardware. They have an excellent hardware selection and the staff is always very helpful. Recently, I walked in with a faulty door latch and Bill set me up on the spot with interim parts and got the latch working so I had a functional door lock while I wait for the lifetime warranty Baldwin parts to arrive. I'll definitely continue to use them as my go to hardware source. Thank you Bill & Russel Hardware!

Lewis H.

5/5

They have unique products that are fantastic. Very well worth a visit. More importantly they have a great staff who know the business and are very helpful. I took a very old mortis lock which broke. While they did not have a replacement for the 100 year old lock they had great suggestions and gave me a wonderful list of places to try and people who might help. A good deal of time insight and help.

George D.

1/5

I have been a customer of Russel Hardware for 30 years. I visited the store a couple weeks ago to buy a door hinge. I had the box from the last time I purchased this exact hinge some years ago.

I was told it was available and they would call me with pricing and availability. They never called so I bought it online.

This will probably be my last visit to Russel Hardware. The staff just doesn’t care.

Shannon S.

5/5

Excellent customer service! I purchased a beautiful walnut desk on FB Marketplace that was missing some of the hardware. Nicole helped me find exactly what I needed and gave me all of my options that would match the original hardware. There is no place like Russell Hardware for service and selection.

TM E.

2/5

This used to be my favorite high end hardware store until my most recent experience. I’ve bought many quality items over the past 35 years here including very expensive door hardware for an entire large house. My recent experience really left me disappointed. I was ready to place an order for all of my hardware for a new build including all door hardware and cabinet hardware and had already pursued a quote but never got a return phone call or email back to place the order! Pretty shocking considering this was a very expensive purchase of Alno, Baldwin and other expensive products for a 7500 sq ft home, including lighting fixtures. I ended up at Herald Wholesale and was very happy. I doubt I will ever return after the hours spent choosing and shopping. The 2 stars are for the excellent displays.

Kathleen J.

5/5

Brian went above and beyond to help me select the hardware for my kitchen. He steered me away from my original selection (which I am grateful for). I actually contacted him when my contractor installed the wrong cabinets and he helped me select new ones (we had to get a little creative). With Brian's input, we were able to make the flow in the kitchen look so much better. By the time I had to make a final decision on hardware, I was exhausted from making so many selections during our renovation. He selected the hardware for me, reassured me it would look great, and checked me out in under 20 minutes. We just installed the hardware last week and I LOVE IT!