Ros Doughnuts - San Lorenzo, California

Javier G.

**Review of Ros Donut Shop**

I typically don’t write reviews, but my recent experience at Ros Donut Shop compelled me to share my thoughts. I've visited this place before for their delicious sandwiches, which I truly enjoy. However, my visit today was overshadowed by a disappointing encounter with the service.

We ordered a cold egg and ham croissant, which wasn’t warmed up, nor were we asked if we wanted it hot. When my order number was called, I approached the counter to inquire if the number was indicated anywhere on the receipt. To my surprise, the staff responded in a passive-aggressive tone, telling me not to look at the receipt. When I politely asked where I could find the order number, I felt overwhelmed as three ladies behind the counter became aggressive towards me.

The atmosphere was anything but welcoming, and I felt ganged up on over a simple question. It's disheartening, especially given how generous the shop can be. While I appreciate their offerings, the customer service needs significant improvement to create a more pleasant experience for patrons. I hope they can address these issues, as I would love to enjoy my visits without the unsettling feeling that accompanied this one.

J T.

I was in the area and stopped here to get a sandwich for lunch. I got a turkey and cheese sandwich. I love that they had iced coffee ready in the fridge, they just add the ice for you. The woman that made my sandwich and the woman that rang me up were both really nice. I got it to go. It was really good and really filling. I was pleasantly surprised to see they gave me a free donut as well! Will be back when I’m in the area again

Ajinkya T.

My friend got sausage egg cheese croissant sandwich. Very nice big portions. Cost was about $11. Croissant was nice, soft and flaky. Donut was decent, and fresh.

Mathew S.

This is by far my favorite place to get doughnuts, sandwiches and coffee. The is always on point, high quality. The staff are always so nice and welcoming. I love it here. 🙏 🙏

Daniel C.

TLDR version: this place has great stuff in moderate size batches, so get here early or you may end up missing out. My go to doughnut place.

This is the second time I've been in (first was a week ago). I came in around 11 am to find all the croissants and most doughnuts gone) but I find this to be common if the location focuses on quality over quantity.

Today I went at 7 am and wasn't surprised to find it as busy as the other day suggested (lines would form quickly). I was able to get the items I wanted though, and was very happy with my choices.

The croissant doughnut and old fashioned (not pictured) were very generously glazed, so be sure to have coffee, tea or some drink to go with them!

Croissant sandwich had fresh, fluffy scrambled eggs and the bacon was crisp but not burnt, making the texture pop from within the freshly baked croissant.

Cinnamon twist, crumb, and chocolate glaze had a puffy texture and had a moderate glaze, a great choice if you want a bit lighter option.

Addi M.

Oh my! The donuts and pastries are so fresh and delicious. I even got a warm croissant right out of the oven. Everything was amazing. I think they need a higher review average. The customer service was great. It was quick, despite a line. It's my new favorite donut shop, for sure!

A M. C. (. P.

Amazing place to go for donuts in the morning coffee they have a wide selection of breakfast sandwiches available the prices are awesome the family working there. Are always super sweet and very helpful

Becca G. F.

It's my humble opinion that you don't truly know a neighborhood, until you've tried all the available bacon, egg, and cheese sandwiches within it. Pretty satisfied with this one on a cheese bagel from Ros Donuts. They also have an option that comes on a raised donut.