Red Roof Inn Jacksonville, AL - Jacksonville, Alabama

Amphil S.

My experience was nothing short of phenomenal—an unforgettable stay that far exceeded expectations in every possible regard. From the very moment I stepped through the doors, I was welcomed with a warmth and attentiveness that immediately set the tone for what would become an extraordinary visit. It was clear that excellence wasn’t just a goal here—it was a standard effortlessly maintained at every touchpoint.

The level of customer service was truly exemplary. Every staff member I encountered displayed an exceptional commitment to hospitality, demonstrating both professionalism and genuine care. Even the simplest of requests, such as asking for a towel, was handled swiftly and graciously, without any need for follow-up or clarification. It’s rare to find service so seamless, where every need is anticipated and met with a smile.

The accommodations themselves were nothing less than luxurious. The room felt like a penthouse in both ambiance and attention to detail—spacious, elegantly designed, and tastefully appointed with modern amenities that enhanced both comfort and convenience. The space was immaculately clean, as though every corner had been prepared with the utmost precision and pride. From the crisp linens to the inviting layout, it was clear that meticulous care had gone into crafting an environment that was both restful and refined.

Beyond the physical comforts, there was an intangible sense of thoughtfulness and grace that permeated the experience. Every element—from the decor to the lighting to the overall atmosphere—seemed curated to promote tranquility and satisfaction. It wasn’t merely a place to stay; it was a place to be delighted.

In summary, this was far more than just a visit—it was an elevated experience, distinguished by impeccable service, luxurious surroundings, and a sense of genuine hospitality that is all too rare in today’s world. I would return without hesitation, and I wholeheartedly recommend it to anyone seeking a stay defined by quality, comfort, and care.

She W.

If you're looking for a QUIET place to sleep, this is NOT it. You can hear cars and people coming and going all night. The room itself was clean. Hot shower was wonderful. Check in was easy. Check out said 11 but housekeeper was knocking at 1030. Great location on a strip full of places to shop and eat for this hotel does not offer breakfast.

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Positive: Receptionist was so cordial and made a special effort to get us a room on ground level, avoiding stairs. Negative: No cups, bathroom needed better cleaning, especially the floor and corners, bath door is coming apart at the bottom. Room 203

Rocio A.

Stayed for 3 nights; was very upset that after a 12 hour drive came into a room with terribly stained sheets and blankets; so gross!! My husband asked for different set of sheets but we realized that even the replacement sheets and pillow cases were stained! Just not properly washed or de sanitized; brown and yellow stains and even a blood stain! Went across the street to Walmart to purchase blankets and pillow cases to be able to actually sleep on this bed. Then their microwave; disgusting!! Looks like it hasn’t been cleaned in a very long time!!! I appreciate that they have hard floors no carpet; would have been a disaster I’m sure. My dog spilled water as he drank from his bowl and as I wiped it up I made a clean spot!! Their flooring is so dirty I believe they don’t get mopped up at all!!! I bought a small vac and cleaning supplies just to be comfortable while staying there. Will never stay here again! Their bathroom! I really don’t know what kind of cleaning is being done in these rooms; probably only being supplied with toilet paper and towels. I believe management should do some walk throughs to make sure their cleaning people are doing their job properly

Joan S.

The Staff was Incredibly Friendly & Professional, from the Front Desk to the Housekeeper.
The room was very clean including the bathroom. We Stayed 2 nights HIGHLY RECOMMEND
We enjoyed a night out at the Drive In Movies for our 25th Anniversary of our first date. We enjoyed Fishing, Rock Climbing, Nature Trails, A little Get Away. ❤. Out of the Way. ❤
Great Place To Stay! 🐾 Bring your Little Doggies 2🐾

Tamara H.

A member of family made reservations wouldn't have been my first choice. 1st night saw at least a dozen roaches and they offered to switch us rooms but ended up with same results... roaches. Sign says "recently renovated" well a toilet paper holder not attached to wall, plug in bathroom broke, spots on walls, burn holes and stains on comforter. I think the sign needs removed. Pictures on site still shows a pool...WRONG!!! it's been turned into a BBQ area. Wouldn't recommend!!!

Mark

Positive:  I travel a lot, and this was one of the cleanest rooms Ive had!  Then room was recently remodeled, so that was nice.  I felt like my stuff was safe outside. Nice! Negative: "" Negative: ""

Bridget

Positive: Extremely clean rooms, all renovated. Do not pass this opportunity to stay in Jacksonville at this property. We were hesitant at fist but once we stayed once we keep going back! Such a nice surprise! Negative: "" Negative: ""