Quality Inn Jacksonville near I-72 - South Jacksonville, Illinois

Jarod W.

My wife and 2 children booked the presidential suite at the Quality Inn - 1 king sized bed and a fold-out couch bed. Any hotel room with a couch bed is only suitable for extremely lightweight people, such as small children so that worked out fine, but don't think an adult is going to be comfortable on a bed like that. You can feel the springs so keenly with every movement. The king sized bed, however, was wonderful - no complaints there whatsoever. It was also very quiet, as I don't think it has very many guests under most circumstances...

This hotel is very dated - the style of it all looks like it's from decades gone by and that was kind of cool to see but it reflects the fact that they do not have a very good upkeep schedule. The ice machine on my floor is broken, its associated soda machine only had 2 of its selection that were actually in stock.

The TVs are comparatively small and problematic. There are 2 adjoining rooms in the presidential suite and the TV in the room with the kitchenette and couch didn't work very well with the remote. The tv in the room with the king sized bed worked fine, although they have a very limited channel selection and that was frustrating as the surrounding hotels offer 20x more or so channels to choose from. We couldn't even get my xbox to recognize the wifi here to use for accessing some streaming platforms that we use that weren't all readily available using the TV OS. It worked for our phones, but my xbox connects to other hotel wifis just fine.

The breakfast that's served at this hotel is incredibly lackluster. No meat like sausage or bacon and so eggs. In comparison to the breakfast offered at the Sleep Inn (another Choice Hotel which is legitimately right across the street), there is just nothing to eat. We did like the yogurt at this hotel more than others, but there are just so many fewer enjoyable options for food and drink here. Seating in the breakfast area is also extremely limited. It's as if they expect no one to want to eat the breakfast they provide! (lol).

There is a huge jetted corner tub in the bedroom with the king sized bed and that was pretty nice. I would say this is the only reason to ever get a room at this hotel, to be very honest. The cheapest room here seems to be around $68 which is about $20 less than where we will continue to book rooms (the Sleep Inn), so it may be all that someone can afford. I do not have any information on the quality of that cheap of a room, as the room we stayed in was about double that price.

This hotel does have a heated pool (I'm always thinking that they should be warmer than they end up being, and this one is no different in that regard - I do wish the pool was warmer). They also have a small hangout area in the lobby with a couple couches and maybe a chair for guests to stay.

One thing I didn't like very much was the that on the morning of checkout, my 2 kids were still trying to sleep a bit a little after 9 am and housekeeping was already trying to clean the room. Checkout is at 11 and they only gave about 5 seconds after they knocked before coming in. The door hanger was still on the outside of the door and I had to sprint in my underwear towards the door from the other bedroom to try to tell her we're still in here without her coming in and maybe freaking my kids out but she was too fast for me lol. So I do wish they would have given some more time before waking everyone up.

If a good breakfast isn't something that you care about and you are merely staying at the hotel to sleep, this is a fine choice on the cheaper side but my family planned on spending pretty much the entire weekend in the hotel and it just isn't as nice as we'd like it to be by comparison to our usual hotel. But, if you're on a budget, this can be just fine! It's just helpful to know that this hotel seems to try to save every penny possible and if you use that logic, it will all make perfect sense and be understandable.

Kylie B.

We ended up making a last minute hotel after the hotel we were supposed to stay at (Baymont across the street) was utterly disgusting. The lovely front desk lady was able to make a swift reservation in a clean room. I've never slept so well in a hotel. Breakfast options were very limited (waffles and biscuits and gravy). Every single employee was friendly and helpful. Over all it was great. Just get some eggs!

Don O.

Rooms are dated however the mattresses in our room were very comfortable. Ours was a converted handicap room that had extra holes in the walls and showers. Water was either cold or blazing hot. Room service appears to have been discontinued during our stay as we had to chase down the staff for clean towels, Kleenex and toilet paper. Room keys had to be reset 3 times as they would just stop working.
For a non-smoking facility there sure was a strong smell of marijuana in the lobby especially during off hours.

Tyler D.

Other than the obvious mice issue, it was a nice stay.

There is a farm field right behind the hotel so it's understandable how field mice can be an issue at this location. I saw the first mouse while waiting in the lobby... It squeezed under the front sliding glass door and ran in the lobby, hiding behind the coffee station. The second scurried across the floor of my room which was on the first floor, hiding behind the TV stand/dresser.

On a positive note, the staff was very friendly, the beds were comfy and the rooms were clean.

Xen P.

Great rooms for the price, me and my partner were here for my 21st birthday and wanted a nice cheap place with a pool and this place definitely met my standards, and above, the breakfast that they supply is not the greatest but for hey it's not supposed to be a super fancy breakfast.

Savannah M.

Place is ABSOLUTELY disgusting! We checked in and thought the atmosphere was nice. We get to our rooms and they smell like cigarettes and mildew. The housekeepers are beyond rude and sadistic. Also heard them cussing about other people saying there. The lobby staff seem all good except one who constantly smelled like weed. Which is absolutely unprofessional. While in my room I found roaches, and mice. The place is absolutely infested with mice. Asked to change rooms and they told me no. Also my child was bit by some kind of bug. Come to find out it was a bed bug!!! This place needs shut down and fast! I will never return!!

Terry R.

The motel employees were fantastic. They were very friendly and professional. The motel was very clean and the room was nice. Housekeeping made sure we had all of the supplies we needed. The location was convenient. It was very dog friendly. We really enjoyed our stay. Highly recommend.

Justdina E.

Do not stay here!! We walked in and back out again. COCKROACHES climbing the walls, dirty & stained linens, fingerprints all over the fridge, incredible amount of dust build up on top of the headboard, food on the floor, stains on the furniture and floors, mystery substances on the cabinets and walls, and MOLD on the ceiling!