Quality Inn Bradley- Bourbonnais - Bradley, Illinois

Quality Inn Bradley-Bourbonnais Hotel Review

Address: 800 N Kinzie Ave, Bradley, IL 60915

Phone: 792360397

Website: choicehotels.com

Hotel Overview

Quality Inn Bradley-Bourbonnais is a welcoming and affordable hotel located in the heart of Bradley, Illinois. This hotel offers comfortable accommodations and exceptional service to make your stay enjoyable.

Specialties

• LGBTQ+ friendly

Customer Reviews

The Quality Inn Bradley-Bourbonnais has received mixed reviews from guests. Many guests praise the hotel's value for money and its convenient location. However, some guests have reported issues with the cleanliness and maintenance of the hotel rooms. One guest mentioned that the toilet in their room would not flush and that the night shift receptionist was unhelpful and had poor customer service skills.

Despite these negative experiences, the hotel's check-in customer service is often praised by guests. The hotel management has made efforts to improve the overall guest experience by providing amenities and services tailored to the needs of the LGBTQ+ community.

With an average rating of 3.9 out of 5 stars on Google My Business, the Quality Inn Bradley-Bourbonnais offers a decent stay for travelers looking for an affordable and welcoming accommodation option.

Conclusion

In conclusion, the Quality Inn Bradley-Bourbonnais offers a comfortable stay at an affordable price. While some aspects of the hotel may require improvement, such as room maintenance and customer service, the hotel's commitment to providing a welcoming environment for the LGBTQ+ community is commendable. With its convenient location and reasonable rates, the Quality Inn Bradley-Bourbonnais is a solid choice for travelers seeking a budget-friendly accommodation option in the area.

👍 Reviews of Quality Inn Bradley- Bourbonnais

Mozella M.

3/5

Great value, but the toilet would not flush but a few times. I actually called room service and the receptionist seemed not to care and told me to come down and get the plunger. She did not have a nice demeanor at all when I got to the counter. She handed me the plunger and that was it. I will not be staying again. The check-in customer service was great, but whoever this woman was on night shift need to not have a job meeting the people without any customer/social skills. Why is she the face of Quality Inn?

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Positive: Friendly staff Negative: The heater/air conditioner was extremely noisy. There was a horrible scent/air freshener piped into the room. Breakfast was underwhelming and no creamer for coffee.

Allen A.

Bargain priced, cleanest with huge rooms. This is our fourth stay, we enjoyed each of them.| The price ($74/night) is a bargain ( we travel a lot, 20-30 nights a year) and look forward to staying here. | Breakfast: what can I say, The best in the hotel business! Real eggs, real sausages and real potatoes served on REAL plates with real silverware. Fresh made NOT buffet food which might be a few hours old. I had the omelet with fresh cut vegetables, cheese and 4 real sausages. My wife s meal is pictured.| I am a wheelchair user, our two room suite with a big bathroom and roll-in shower was easy to navigate.| The hotel has a restaurant/bar but the room is quiet.| This award winning hotel sets the standard for Quality and Comfort hotels. I wish others cared as much about it’s guests and building maintenance | It’s a real deal. Why it’s rated so low is beyond me

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Positive: Absolutely nothing. We refused to even check in and found a different place. Negative: Everything. The place was horrendous. Dirty, run down, looked like something from a horror movie and abandoned.

Steve G.

5/5

Excellent place to say has restaurant with bar. Could not ask for anything more? Large truck parking lot in the back

Jasmine E.

4/5

I was looking for a hotel awhile back, and I chose this location. This place is nostalgic to me, because I remember being a little girl having a birthday party here. It’s nice to see the updates between then and now. The service was awesome and the small-town hospitality is hard to beat. The bathroom was so clean and so was the rest of the room and building. I unfortunately didn’t make it to breakfast, but the lady who checked me in sounded excited about it. It’s nice to know that when out-of-towners stop for a night or so, they will get a nice taste of Kankakee county.

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Positive: The hotel was clean the staff was nice and helpful Negative: ""

Anonymous

I was staying alone, I felt very safe on the property and with the staff. I think they should label their rooms like Planet Hollywood in Vegas. If they did that my room would have been called the Blue's Clue room. I had a pink sofa with red polka dots and a green and blue striped chair. No coffee table. other than the incense and weird furniture patterns, this is a nice place to stay. The restaurant was a very nice place to grab a drink and eat. The staff was very pleasant, polite and professional.