Poolside Pools & Spas - Sterling, Illinois

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Poolside Pools & Spas stands as a reputable and established provider of comprehensive pool and spa solutions within the Sterling, Illinois area. Located at Address: 1702 Westwood Dr, Sterling, IL 61081, and reachable at Phone: 56266120, the company has cultivated a strong presence through dedicated service and a broad range of offerings. Their website, Website: poolsidepoolsandspas.com, provides a valuable resource for potential clients seeking details about their services and products.

Core Services and Specialties

Poolside Pools & Spas distinguishes itself as a versatile operation. Their primary focus lies in acting as a skilled swimming pool contractor, handling everything from initial design and installation to ongoing maintenance and renovations. Furthermore, they offer specialized hot tub repair service, ensuring your relaxation equipment is functioning optimally. Recognizing the need for convenient access to equipment and supplies, they operate a fully-stocked hot tub store and a dedicated swimming pool supply store, making it a one-stop shop for pool owners.

A Customer-Centric Approach

Based on consistent feedback, Poolside Pools & Spas prioritizes customer satisfaction. The team is known for its responsiveness and willingness to address any questions or concerns, demonstrating a genuine commitment to providing exceptional service. There seems to be a consistent emphasis on going ‘above and beyond’ to meet customer needs – a hallmark of their operational philosophy. Positive experiences frequently highlight the friendliness of both the office staff and the technicians who visit properties, creating a welcoming and professional atmosphere. Notably, clients appreciate the team’s knowledgeable and skilled approach, coupled with reasonably priced service, reflecting a dedication to value.

Key Features & Information

• Extensive Service Range: Covers design, installation, repair, maintenance, and supply.
• Experienced Team: Technicians possess considerable expertise in pool and hot tub systems.
• Comprehensive Inventory: The store carries a wide selection of parts, equipment, and supplies.
• Convenient Location: Easily accessible in Sterling, Illinois.

The company currently holds an impressive average rating of 4.8/5 based on 33 reviews on Google My Business. This positive feedback underscores their commitment to quality and service. It's evident that they provide a professional experience, suggesting a strong focus on both technical competence and excellent interpersonal skills.

For anyone seeking to enhance their outdoor living space with a new pool, upgrade an existing one, or require servicing for their hot tub, Poolside Pools & Spas presents a compelling option. We strongly recommend visiting their website at poolsidepoolsandspas.com to explore their services in greater detail and to schedule a consultation. Don't hesitate to contact them directly via phone – 56266120 – to discuss your specific needs and discover how Poolside Pools & Spas can help you create the perfect poolside experience.

👍 Reviews of Poolside Pools & Spas

Maegan M.

5/5

Amazing staff that will answer any question you have and will be happy to do so! They go above and beyond!

Randy J.

5/5

Great service! Had the liner replaced as well as some other minor work on my pool. Friendly staff both in the office and at my residence. Knowledgeable, skilled and reasonably priced. Glad to have found them!

Mentor Q.

5/5

The owner she is very professional and polite I ordered some pool parts from Amazon and they were wrong size. Which the description said it will work for my Hayward pool filter and it didn’t saw the lady help me out. She had to used flange for $10 which the one I ordered was Hayward brand 360 dollars and I also ordered a Lateral Assembly with Center Pipe that didn’t fit and she doesn’t have one on stock, but she end up taking one off of brand new full filter just to help me out that’s called very professional customer service and she gave me some extra little parts for free. I highly recommend poolside to everyone!!!!

DeeAnn C.

5/5

The owners are very knowledgeable & helped me with the right "pieces" for my new filtration system I had ordered online. I highly recommend them!

Ron S.

5/5

Very experienced owner and very helpful. We purchased our hot tub 3 years ago and enjoy it very much. Always there to answer any questions I have and definitely recommend them to all my friends.

Scott N.

5/5

Great place, great advice and service. Prices may seem a tad high for some items. However, I found through experience these are better quality items than you will find at Walmart, Menards, Home Depot, Ace, True Value, etc so you get what you pay for, and accessory items last more than one season. Trust them, they won't steer you wrong.

Dave G.

5/5

Staff was helpful and friendly. I called and ordered, my order was waiting for me when I arrived

Terry B.

5/5

Called for parts and they were very helpful with getting what I needed and had ready for me to pickup