Pioneer Hotel - Cheyenne, Wyoming

The Pioneer Hotel: A Historic Gem in Cheyenne

The Pioneer Hotel, located at 209 W 17th St, Cheyenne, WY 82001, presents a unique and somewhat complex experience for travelers. Contacting the hotel can be done via telephone at 76343010. While the hotel’s website currently lacks a dedicated online presence, the available information paints a picture of a building steeped in history and character. It’s a property that clearly evokes a strong sense of its past, yet faces ongoing challenges in consistently delivering a modern, comfortable stay.

Location and Ambiance

Situated in the heart of Cheyenne, Wyoming, the Pioneer Hotel occupies a prime location within the city's historic district. Its proximity to local attractions, restaurants, and cultural sites makes it a convenient base for exploring the area. The hotel’s architectural design reflects its origins, contributing to a distinctive and memorable atmosphere. Guests frequently comment on the building’s historic vibe and the feeling of stepping back in time as they explore the premises. However, this historic nature appears to be intertwined with some operational difficulties, as evidenced by recurring issues and mixed feedback regarding its upkeep and facilities.

Specialties and Services

The hotel primarily operates as a hotel, offering accommodation to travelers seeking a stay in Cheyenne. It’s important to note that the range of services and amenities may be limited compared to larger, more contemporary establishments. The focus seems to be on providing basic lodging and capitalizing on the building’s historical appeal, rather than offering extensive on-site services or luxurious features. Despite these limitations, the hotel’s location and historical significance are key selling points for visitors interested in experiencing Cheyenne’s past.

Guest Experiences and Feedback

Reviews of the Pioneer Hotel on Google My Business reveal a varied range of opinions. The hotel has garnered 71 reviews, reflecting a significant level of public engagement. While some guests appreciate the hotel’s charm and quiet atmosphere, others have raised concerns about cleanliness and maintenance. Several reviewers have highlighted the building’s age and the challenges associated with preserving its historic character. A recurring theme in the feedback is the reported presence of bed bugs, dating back to the 1900s, indicating a persistent and difficult-to-resolve issue. Despite these challenges, many guests have praised the friendliness and helpfulness of the staff, particularly Doug and others, who are noted for their willingness to assist visitors. The staff’s positive attitude appears to be a consistent source of goodwill for those who have experienced their hospitality. The comments suggest a genuine desire to provide a positive experience, even amidst operational hurdles.

Key Observations and Recommendations

Based on the available information, the Pioneer Hotel presents a unique proposition for travelers. It’s an establishment that prioritizes history and character over modern amenities and luxury. Prospective guests should be aware of the potential for cleanliness issues and the ongoing challenges related to the building’s age and maintenance. The reported bed bug problem is a significant concern that requires careful consideration. Despite these drawbacks, the hotel’s location, historic ambiance, and the positive contributions of its staff can be appealing to those seeking an authentic and memorable experience. It’s recommended to contact the hotel directly to inquire about current conditions and any ongoing remediation efforts. Guests should also manage their expectations regarding the level of service and amenities, recognizing that the hotel’s primary focus is on preserving its historical legacy.

Summary

The Pioneer Hotel in Cheyenne offers a historically rich stay with a charming atmosphere, but faces ongoing challenges related to cleanliness and maintenance. Despite mixed reviews, its location and staff contribute to a unique experience for those seeking a taste of Cheyenne’s past. Hotel, History, Wyoming, Cheyenne, Historic Hotel

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👍 Reviews of Pioneer Hotel

Lehman J.

2/5

The Pioneer Hotel is a decent place to stay although I'm sure you can find better. I've spent quite a bit of time at the Pioneer Hotel and the service is good people for the most part are kind, the facilities are not all that kind they could use some clean up.

Reneé L.

4/5

Quiet neighbors, room is small. As you walk around you can feel that historic vibe this building holds. Sadly the bed bugs made a home in this entire hotel since the 1900s. But douge and the others are friendly and helpful thanks guys for bringing us in when no one else did.

Pamela N.

1/5

Staying here in the past was an okay experience, now its constantly like walking on eggshells. The manager was once kind an understanding, but now seems to make up rules for everyone to follow as he sees fit. Almost feels like staying in a halfway house (not that I have). People shouldn't be made to feel like they are constantly being watched and scrutinized for every little thing. Manager plays favorites and turns a blind eye to many people that he likes, while putting up with nothing from those he doesn't. He'll give someone a 48 hour notice over a $5 debt, while letting people who've ASSAULTED other tenants remain for months while they find another place. Save your sanity, its not worth it.

Paul K.

5/5

The rooms are great the staff is awesome and very willing to accommodate you if you have any special needs, would give more than 5 stars 🌟 if I could

Chris H.

4/5

Where I lay my head... A place with an undeserved shoddy reputation based off of prior management days. Doug and staff have long "took out the trash", and work hard to make it a clean, safe, and comfortable place to call home.

C D.

1/5

Bed bugs. Hotel management is nice building is older and nice but the bugs made meal out of me. Sprayed room twice and changed rooms and did all laundry before moving in to new room, but still had them.

Patt R.

4/5

Doug the manager is a super nice guy and helpful.He takes pride in keeping the hotel up to code and the tenants are aware and informed ahead of time what is expected of them during there stay.And the location is well let's just minutes away from anything you might need.

Tammy S.

3/5

This place gets a bad rep, i have been for for a min. People that cause the the trouble are not allowed here but sneak in and when manager finds out he makes them leave. So instead of saying its a bad place, try getting to know those who consider it home and you will find out we are just like everyone else who is just trying to live a peacefull life