Phoenix Salon & Spa - Montgomery, Alabama

Phoenix Salon & Spa, located at Address: 6311 Atlanta Hwy, Montgomery, AL 36117, United States, is a renowned beauty and wellness center that offers a range of services to help you look and feel your best. With a phone number: 3342724247 and a user-friendly website: phoenixsalonskinandspa.com, this spa is dedicated to providing an exceptional experience to each client.

The salon specializes in various services, including Hair salon, Nail salon, Facial spa, Massage therapist, Waxing hair removal service, and Day spa. These services are tailored to meet the unique needs and preferences of each client, ensuring a personalized experience for everyone.

One of the standout features of Phoenix Salon & Spa is its commitment to accessibility. The spa offers wheelchair-accessible parking, entrance, and toilet facilities, making it easy for everyone to enjoy their services. They also offer toilets, appointments, and accept various payment methods, such as credit cards, debit cards, and NFC mobile payments.

Phoenix Salon & Spa has received numerous positive reviews from satisfied clients. With a total of 164 reviews on Google My Business, the salon has an impressive average rating of 4.3/5. This is a testament to the high-quality services and exceptional customer service provided by the spa.

Reviews of Phoenix Salon & Spa

Rose Keith

5/5

Went in for a facial and Ragen took care of me. Addressed my issues and was very easy to talk to as she explained what was going on with my skin. She made the experience very relaxing. I almost feel asleep it was so relaxing. Thank you for taking care of my skin.

Jovonna Gunn

5/5

Thank God for Kelley and her miracle hands. I had a couples massage in March in an attempt to relax but also work on my pain from my car accident, my husband enjoyed it and feel asleep. On the other hand it was painful not fault of the massage lady Kellly my body just wasn't ready. I came back to Kelley 4 months later she remembered me and she asked how I like my massage as far as pressure and focus areas....let me tell you she focused on all my areas we discussed I almost feel asleep there , I was so relaxed and when I got home within hours I was sleep this is the first time I felt relief in my body since my car accident, I will be back soon. I definitely recommend as she sweet, soft spoken and a gem!

N.G M

1/5

I absolutely do not recommend this place to anyone. Although Helen was great, the owner and her receptionist are very unprofessional. My husband bought me a gift card to use for my birthday. I made 3 different appointments because every time I would show up to my appointment, I was told I was not scheduled on their end. I was very frustrated being that my gift-card was about to expire and I was also 4 months pregnant. The third time I showed up for my appointment, the manager apologized to me that I was not on the schedule to have an appointment for the third time so I basically wasted my gas and time again, but since my gift card was due to expire and I was pregnant, the manager crossed out the expiration date and told me I could come back anytime and if I wanted to wait till after I had my baby, that would be fine for me to come back then. A few months after I had my son I made the fourth appointment to use my gift card and this time I was finally able to use it. The service from Helen was great! once she completed my facial she took my gift card up front to check me out then I left. Once I got inside of my car, I sat there for a good three minutes then all of a sudden the receptionist came running up to my car asking me did I pay for my services! I was really shocked that she thought that I would get a service and not pay for it, but sit in front of the building for three minutes. I tried to contact the owner on 3 different occasions to talk to her about my experience, but I guess she didn’t care because she never returned my phone calls! They will never get my money again!

tabitha marlowe

5/5

I can't say enough about phoenix, I love Mrs.Lindas expertise I won't go anywhere else my hair is so long and she gets my highlights right everytime, I even took my 7 year old to Mrs.Linda for her first haircut and some pink as a treat for good grades

Lisa Willis

5/5

I love Phoenix!!! Nancy Stephens cuts my hair and has for years! She is a phenomenal hairdresser and such a pleasant person! Everytime I'm there she never stops! She may be at the shampoo bowl one minute and have someone under the dryer the next, curling ladies hair and truly listens to what you have to say! If you walk in there skeptical about what you want your hair to look like, don't! She always does what you ask. You may walk in the salon to get your hair cut, colored, or fixed and come out with a friend! She truly is amazing! Call and make you an appt. today

Tammi Shaddix

5/5

Shannon Kennedy is the bomb. She has been doing my hair for years. Wherever she goes I go

Allison Faulk

1/5

We left in tears after a horrific experience!
I’ve been planning a spa day for my mom and sisters since October. I already felt like I lost years off my life just trying to get it booked but after a dozen phone calls, emails and texts with the owner I was assured everything was booked correctly for my mom’s birthday surprise.
My mom waited almost 2 hours and settled for 1/3 of the services booked just to get out of there, one sister waited 1 hour and shortened her service so our mom didn’t have to wait anymore and I cancelled a service so my mom could get just one service done.
Relieved to be finally getting out of there 3 hours later I was scammed by Helen at checkout. I booked a one hour facial for $70 and she tried to charge me $175 without ever telling me what was done during the appointment wasn’t a facial but extra services she was expecting me to know would cost extra - and she knew I had never had a facial there before. She was incredibly deceitful and disrespectful and I have never been spoken to so rudely in my life.
Dawn, Kelly and Peter were the only saving grace to the whole day. They were very kind and apologetic about our terrible experience. It’s just a shame they work for a place with such poor management.

Cynthia Gail

1/5

The salon called me to confirm my appt for the following week and let me know that the massage therapist was out sick and may not be available. I requested to reschedule to another day to ensure the therapist would be well and I could go ahead and work that day. I was told "no she'll be back by then, it will be ok". I assumed the salon knew it was something definitely short term. I received a call 24 hrs prior to appt that therapist remains sick with Covid. It is now too late for me to work. I also do not feel safe going to a salon that would require/allow someone to work in close proximity to customers with confirmed symptomatic covid in the last 7 days.