Palace Spa & Massage - Concord, California

Procare M.

I normally don’t like to write comments but I had to do on this one. I came for an hour and half massage and kept on going hoping it would get better but Had to stop it in 45 minutes and leave. Never had such a lousy massage like this. The masseur hasn’t learned yet the difference between massage and Rubbing. Such a waste of time and money. I wouldn’t recommend this place

Daniel D.

I came for a 1 hour massage, the lady massaging me sucked. She spent like 30 minutes applying weak pressure with the sheet over me, it felt like a toddler or a dog walking on my back. This part of the massage should have only took about 5-10 minutes.

When she finally started the real part of the massage with oil, she lacked technique, and didn't put any effort at all.

Jef C.

MAKING UP LIES on the spot. Lady at the front desk fumbled trying to explain why they wouldn't honor my gift card. My friend gifted me two foot massages. I have used one of them once and the experience was good. I just tried redeeming my second gift card and the lady says it is has a 3month expiration date. NOT TRUE. I have used my first gift card well after 3months and it is against California law to have an expiration. She said she is new working there and tries to make a phone call but no one picked up. I explained to her that I have used one of the gift cards before just fine. She then says the business is now under new management starting a year ago and they cannot honor the gift card. I asked if she could call her boss and she said she was the boss. I said my friend paid money for this, shouldn't it be good for anything? She said she will need to call the "previous owner" and took down my name and number. I NEVER GOT A CALL BACK. If she was the new owner, why does she get to pick and choose what she inherits? What is a business without its INTEGRITY?

Michelle M.

On the web site it has a different price then what you pay. I don't mibd paying for something, but prices should not be change from what you advertised.

M M.

Hands down one of the best massages I’ve had. Clean, professional and amazing. I had Coco and she truly was fantastic. Would definitely come back.

Aaryn D.

I have been going there (almost) every month for over a year. I have ALWAYS had a great experience...it doesn't matter who performs the massage. They honor your requests about the level of pressure, and always ask for feedback within the first few minutes. They are professional, intuitive and talented healers.

Stephanie J.

Very nice people. My husband and I got 90 min, full body massages. The hot stones were fine but they both just sort of left to go get the stones without saying anything to us ("Are we done?"). I personally don't think hot stones are all that but now I've tried them. As for the massage itself, it was great pressure, and didn't hurt at all. He did spend most of the massage on my back which left my back feeling good but the rest of me felt neglected.
The rooms are solid wall but are open at the ceiling, so it's visually private but not so much sound private. It wasn't a problem but more of an FYI.

Mark F.

I tried Palace Spa first on a coupon and was impressed, so I have now purchased an annual membership for $25, which gets me an additional $5 or more off their already-low regular prices. I would never have done that, except their massages are so great. I have received massages from Ja-Li (Mary) and from Shirley, both better than any I have received before from either men or women. Ambiance is also just right for me -- low lighting, great background music, clean and pleasant rooms, warm towels for rubdown. Nothing fancy or extravagant, but good, basic quality. These folks know what they are doing.