North Shore Campground - Chester, California

Liss Smolar-Meehan

After riding motorcycles in the backcountry all day (and 5 days before hand), we were exhausted!
We pulled up to the gate around 7 PM. The front office was closed, which was okay, but the gal on the other end of the gate phone call was unfriendly. We called... She said we needed to book online and call back.
We booked online and were apalled by the price for a tent site... Assumed it might come with a hot shower Nope!
The showers take tokens. The token machine only takes one dollar bills.
When she told us our site number, she said, "I'd give you a map, but since you came here after the office is closed I can't."
"If you need help finding your site, there's a map posted near the front door of the office," would've been more positive.
The site she assigned us was directly next to two other RVs... The campground was empty all night.
The bathrooms were far.
There wasn't a good spot to swim.
Every sign was in ALL CAPS and started with the words, "DO NOT..."

Each site had a water spigot, table, and anti-bear-box thing! That's good! And the bathrooms, once you made the trek, were warm and had flushing toilets! Don't forget the code to the door.

C McConnell

Booked this campground for 3 nights, in large part for the hot showers. The showers and bathroom facilities are frankly disgusting and not something we would use, nor would our friends who were there with us.

The staff was rude and provided the typical "we don't provide refunds" when we told them respectfully we we're leaving after the first night.

The campground was a wierd mix of what looked liked full-time campers but mostly no one was occupying the sites that there campers and belongings were left at. This place has a weird post-apocalyptic vibe.

North Shore Campground’s attitude is “we don’t give a blank”. It’s a dusty one and done for us. Caveat emptor.

Ian Schoenleber

Tent camped here for one night. They make you book online which is very inconvenient as you are standing at the front gate hot and tired. Instead of just paying inside an office like anywhere else. Tent sites are on a hill so not level at all. Bathrooms are locked for no reason and showers cost extra money after already paying $50 to tent camp. No toilets near the tent area. One of the worst places I have ever camped. Zero stars. I would rather sleep in the parking lot of dollar tree.

Ben Santizo

Beautiful campground on an idyllic lake. Lots of nice lake front sites. Amenities are cared for and kept clean.

Only downside was the strict no check-in after 10pm. This wasn’t warned about in the reservation email. And since there are electronic gates barring you access this can be stressful for the weary traveler.

Also A little overpriced to guarantee a spot.

Julie Mishoe-Owen

I’m not even rating this Park a One. It receive no rating. We paid for power and water, which is all they provided at a large amount nightly. The staff are extremely rude and drive thru the park on all customers. But the best part, they have shut our power off every day at the highest peak of the heat. Stating their grid is over exerted. They do not tell customers, they just shut you off. They also shut the one bathroom they gave down. We called to get an explanation and discount on our stay, only to be told we are not accommodating you. End of story. DO NOT book at the Park. Disgusting owners and employees. Clearly they are not concerned about the elderly not having power either! They are horrible.

Cory D

The website stated WiFi yet it was not available. There was a security gate that prevented you from coming and going ie you had to be in for the night by 9:45 or would be unable to reenter. The bathrooms and shower area were not very clean . That being said it was a place to stop for the night in an area with few options .

Meagan

I received a call from a female staff member regarding the placement of our travel trailer. It was brought to my attention that our trailer, which was parked at site 109, needed to be moved to site 108. I explained to the staff member that my bf, who was responsible for the trailer, was working 45 minutes away and would be unable to move it until later that evening after work.

Despite my explanation, the staff member was rude and unaccommodating, insisting that the trailer be moved immediately or face being towed. I proposed the option of allowing the new guests to take our site since it was adjacent to theirs, and my bf would relocate the trailer upon his return later that day. However, my suggestion was met with further hostility with the staff member yelling at me that our trailer will be towed if we did not relocate immediately!

I inquired as to why there was no communication regarding the placement of the trailer during the check-in process when he initially parked the trailer, nor on Thursday evening, or on Friday evening thereafter while he was present. Nor did any staff call me to alert us of the misplacement on previous days. This lack of prior notification meant that the issue could have been addressed at a more convenient time, avoiding any disruption to our business operations. However, the response I received was the staff member screaming threats to immediately tow the trailer.

Ultimately, due to the unreasonable demands and disrespectful behavior exhibited by the staff, my bf was forced to interrupt his workday, costing our small company $875 in earnings. When my bf arrived to move the trailer, the new guests apologized to him saying they never asked for it to be done right away and they were sorry he left work. Why was the staff so utterly disgusting to us?!
They refused to provide us with a refund for the nights we did not use.

The staff do not manage loud guests at night.

The phones are not covered by staff most hours of the day or night. We called 3 times looking for help to reschedule our reservations before we got a return call. We called 6 times trying to get check in details before our arrival, with no answer ever and no return calls.

There is no way to check in if you happen to arrive later than the staff decide to stay and gates are all locked. The website, reservation agreement, and voicemail do not have what hours the staff are present. There is no description of gates closing at a certain time either.

Linda M

The pictures and views are beautiful, but the service it terrible. It is impossible to get anyone on the phone and now no voicemail. So all reservations must be made online. When I arrived on a Monday @ about 6pm, there was no one in the office. There were no instruction of where to go or what to do if no one is in the office. There was a sign that all reservations had to be made online. I made and paid for a reservation online. I assumed I would get a confirmation email telling me how do get on the property. The gates are locked. After 45 minutes having not received an email I left and traveled on. To date I have never received an email or any communications from Charles or Theresa. I did call while on my trip and left a few messages of the problems I incurred and telling them not to charge my credit card and if they already had, to reverse the charge. I have never been able to get a person on the phone. I have received nothing but the charge on my credit card with no reversal. Today I called several times during the mid afternoon but no answer and no voicemail, instead a disconnect after ringing several times, automated answer, and disconnect. The number on my bank charge "is no longer in service." From reading the other reviews the lack of service is a problem. I think Charles and Theresa are on vacation permanently.