NORMS Restaurant - Claremont, California

Tony T.

It's still Norms, just as I remember it. Quaint if outdated googie style interior (i love this). Definitely the place to go if you want to people watch, a very interesting inland empire crowd.

The food was good and satisfying as you would expect from comfort food. The service was great, and the food was hot. You can tell they cook to order. Nothing seemed warmed up or reheated.

I dined on their house garden burger, which was incredible. The side lettuce, tomato, and pickles were crisp and fresh tasting. The fries were excellent.

The price was right for these inflated days, and Norm's is still a great value if you want to treat the family to a night out to dinner.

martha L.

Dec-2-2024 husbands favorite family restaurant, specially for breakfast . Best spot to meet family and enjoy early morning breakfast 🍳. 💯👍 steaks d eggs come
With pancakes enough to feed two .

Lorenzo W.

A VERY PLEASANT EXPERIENCE! The lady who served my Dad and I was super polite and friendly. She never rushed us. I ordered an omelette, hash browns, and two hotcakes and my was it GOOD! I definitely recommend trying the hotcakes, I’m typically a waffle guy but these fellas tasted amazing and were so fluffy. Oh and apparently Norms has amazing salsa, I tried it this time around and loved it! Next time, I want to try their Boba drinks, they’re a fun new addition to the menu! The food came out quickly, I definitely appreciated that as I was on the road for a while before stopping by.

This is definitely a more modern Norms and it feels very grand in here. I saw a lot of tables and booths, they even have outdoor seating! Norms is a great place for groups of any size. The restaurant was very clean from head to toe and I didn’t have to wait in line for anything! Payments are made up at the front register when you’re ready to leave.

Note: This Norms is right off the 10 Freeway in Claremont, there’s plenty of parking space!

Eric R.

Got the steak and eggs, but the steak was really tough. We sent it back and got another real tough steak.
Server was great place is really clean

Seila

I'm usually satisfied at any Norm's, but it was busier than usual this time, which probably explains why our server wasn't so available today. However, the overall experience was satisfactory. 🙂

Anthony S.

We visited on July 26, 2024. We took our 12 year old granddaughter in for breakfast since she had never been to Norms.

Service was pretty good, food was mostly good. My wife and I had the typical pancakes and steak. Our food was delicious and there were no complaints there. However there was a small issue with our granddaughter's food. There was an unusual and identifiable piece of food or whatever in between her half eaten pancakes. We weren't able to identify the small material, and unfortunately, our granddaughter lost her appetite after seeing some odd material in her food. Keep in mind she had eaten half of her pancakes, so she was kinda freakin' out, not sure exactly what she may have eaten. We brought it to an older male worker's attention. He put his glasses on, inspected the pancakes further and said "it's only a piece of onion". He downplayed the issue and didn't offer anything further. I've eaten at Norms for decades and have never found something out of place on a plate of food. I would imagine that would not be an acceptable practice to make light of and not replace the food in such a scenario. Not sure if he believed we were trying to get a freebie or what, however, that left a bad taste in our mouth. And of course, we felt bad for our granddaughter especially after telling her that she would really like Norms. Then her outright losing her appetite after seeing that foreign material in her food.

Anyway, I believe that if we encounter such a scenario in the future, to get a manager involved.

Norms are typically 5 stars but unfortunately, not on this visit. For anyone planning to visit, be extra mindful of your food and if anything is out of whack(such as in our situation), then ask for a manager to resolve the situation.

Carla G.

Just had a horrible experience with this place and its staff being unprofessional and unorganized. The manager doesn’t care to listen to complaints just wants to argue about being right. Clapping his hands and saying it’s not his fault. Ordered the clubhouse sandwich …

Michael B.

I can't comment on the food because I didn't eat there. I will say with good judgement that by the appearance and atmosphere it would probably be wonderful. I was in need of water for an overheating radiator and the manager Valentine was more than happy to accommodate me. The 2 minutes I waited for him to fill 4 gallon jugs, I was asked by two separate employees if I needed anything. Now that's good service. I hope I have a chance to visit for a meal in the future