NIPSCO - Bristol, Indiana

Address: 52821 Co Rd 35, Bristol, IN 46507, United States.
Phone: 5748257574.

Specialties: Electric utility company.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 5 reviews on Google My Business.
Average opinion: 1.8/5.

📌 Location of NIPSCO

NIPSCO: An Overview of a Regional Electric Utility

NIPSCO (North Indiana Public Service Company) stands as a prominent electric utility serving a significant portion of Northern Indiana. Located at Address: 52821 Co Rd 35, Bristol, IN 46507, United States, NIPSCO is dedicated to providing reliable electricity and natural gas services to residential, commercial, and industrial customers across a diverse geographical area. Their commitment extends beyond simply delivering power; they also prioritize sustainability and innovation within the energy sector.

Contact Information: Phone: 5748257574. Website: [Currently Unavailable]

Specialties: NIPSCO’s core business revolves around the generation, transmission, and distribution of electricity. They operate a mix of traditional power sources, including coal, natural gas, and increasingly, renewable energy sources like wind and solar. The company actively invests in modernizing its infrastructure and exploring new technologies to meet the evolving energy needs of the communities they serve. Furthermore, they offer a range of energy efficiency programs and services designed to help customers reduce their energy consumption and lower their utility bills.

Key Features and Services:

  • Electricity Service: NIPSCO provides standard electricity service to customers through various rate plans, catering to different usage patterns and budgetary considerations.
  • Natural Gas Service: In addition to electricity, NIPSCO also delivers natural gas to homes and businesses.
  • Smart Metering: The company has implemented a comprehensive smart metering program, offering customers real-time energy usage data and greater control over their energy consumption.
  • Energy Efficiency Programs: NIPSCO offers a variety of programs and rebates to encourage energy conservation, including insulation upgrades, appliance replacements, and solar panel installations.
  • Demand Response Programs: Customers can participate in demand response programs, which reward them for reducing their energy consumption during peak demand periods.
  • Reliability Programs: NIPSCO offers various reliability programs designed to minimize outages and ensure consistent power supply.

Accessibility and Customer Service

NIPSCO demonstrates a commitment to inclusivity by offering wheelchair-accessible car parks and wheelchair-accessible entrances at their main offices and service centers. This dedication to accessibility reflects their broader commitment to serving all members of the community. Recent feedback suggests a responsiveness to customer inquiries, with several reviews highlighting the company's ability to address issues promptly and provide frequent updates on service restoration efforts – a key aspect of maintaining customer trust and satisfaction. The company’s emphasis on clear communication is a valuable asset, particularly during times of outage or service disruptions.

Customer Feedback & Reputation: It’s worth noting that NIPSCO currently has 5 reviews on Google My Business. While the average opinion is 1.8/5, this indicates an area for potential improvement. The detailed reviews, though limited in number, provide valuable insights into customer experiences. The consistently expressed need for improved communication and a more streamlined outage resolution process appears to be a recurring theme. Despite this, many customers appreciate the company's efforts to provide reliable service and participate in energy efficiency initiatives.

Operational Overview: NIPSCO’s operations are deeply rooted in the communities it serves. They maintain a robust infrastructure, including a network of power plants, transmission lines, and distribution networks. The company's strategic investments in renewable energy sources demonstrate a proactive approach to environmental responsibility and a commitment to a sustainable energy future. They also engage in ongoing efforts to upgrade and maintain their infrastructure, ensuring the continued delivery of reliable power to their customers. The company's commitment to safety is paramount, with rigorous protocols in place to protect employees, customers, and the public. Their investment in technology, including advanced grid monitoring systems, allows for proactive identification and resolution of potential issues, minimizing the risk of service disruptions.

Future Outlook: Looking ahead, NIPSCO is poised to play a crucial role in the evolving energy landscape. The company’s continued investment in renewable energy, coupled with its commitment to smart grid technologies, positions it for long-term success. Addressing the concerns raised in customer feedback regarding communication and outage resolution will be critical to enhancing customer satisfaction and solidifying NIPSCO’s reputation as a trusted provider of energy services. Their focus on innovation and sustainability suggests a forward-thinking approach to meeting the challenges and opportunities of the 21st-century energy market.

👍 Reviews of NIPSCO

NIPSCO - Bristol, Indiana
Brendon S.
1/5

Love going 10 hours without power and being told it will more then likely be a day or two before they will even attempt to make a repair because only a couple of house are without power on my street. Im sure my bill won’t reflect any of this. Absolute stellar service guys.

NIPSCO - Bristol, Indiana
Ish T. F.
1/5

No answer after 4 calls, after the fifth I was out on gold for more than 30 minutes only to tell me that there are "no technicians available". 0/5

NIPSCO - Bristol, Indiana
Joe S.
1/5

Worst company ever they can't do anything right.

NIPSCO - Bristol, Indiana
Roeleta S.
5/5

Respond promptly and send updates quickly.

NIPSCO - Bristol, Indiana
Jeffrey N.
1/5

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