Nice Day Spa - Concord, California

Katrina

The worst massage I have ever had. I called the day before to book for a 2 PM massage with hot stone for the next day. The lady said ok… didn’t ask for my name so I gave it anyway.. I walked in at 1:50 PM as I’m just early Ive never been here what if there is paperwork etc. I say hi no hi back the front of the house lady was giving me a hard time immediately. She starts talking to her associate in their language for idk… 5 minutes? Her concern was not to totally communicated to me I asked if everything was ok? She asked me to pay in advance ok no problem, I paid $65 for “65 minutes”. After that she emotional less said yeah fine here go in this room… all still good I get it, In no way to I feel the need to be treated like an appreciative customer especially these days I like to give the benefit of the doubt as I’ve had many massages and I am currently in upper back shoulder pain, I would like to give this place a shot and had a good reviews. I care more about the QUALITY of the massage. After all of that and getting undressed, we begin at 2:05 PM.

The room was an ok vibe, music was a nice touch but the walls are super thin. She comes in and IMMEDIATELY starts digging into my muscles. I asked for so-so medium hard hot stone massage. I got none of that. It was extremely painful I laughed I said ok that hurts she said ok then would ease up then continue to dig hard. Are you a licensed chiropractor? I highly doubt it….. she jumped around from neck, to shoulders, to legs, back to arms, then literally jumped om my back im small and do not care for that that was painful …. She answered the phone TWICE to other people calling in to book appointments. That is the most unhinged thing I ever experienced…… She made it a point to say at least 3 times why I’m “coming in at 2:00 pm on Friday, weekend staff better other location better” like that has any relevancy? If they did not want my business, should’ve just said it. This was not relaxing nor enjoyable. She quit at 2:50 PM unacceptable. I brought that up and she argued that I came in at 1:50 PM. I have never felt so disrespected and uneasy about paying for a service. I wake up today the next day in pain……… like I got jabbed with elbows and pinched muscles which was a sum of the “massage”. I also wake up happy to know I never have to go there ever again.

Mark S.

Nice Day Spa is always a perfect stress relief and amazing massage. All the massage therapists are very polite, very caring and very dedicated to their craft.

Josh S.

I had an amazing Hot Stone massage here today! She found the knots in my upper back and focused nicely in this area. She also did a good job with my hips and neck/head areas. Overall great experience, will go back again!

Bahram M.

Facility is clean, quiet and friendly. Appointment started on time. Massage was thorough and received some tight spots in my neck and lower back. Mary the masseuse even spent some time showing me helpful neck stretches.

justm

I've been looking for a new massage therapist as my last one closed down during the Covid shutdown. I've been getting massage as part of my rehab after a back injury and have tried quite a few in this area. When I walked in the woman who greeted me explained the types of massage were available and mentioned backwalking. My experience with backwalking hasn't been the best , either they know what they're doing and it's great or they think you're a floormat.

Lucy, the woman who greeted me offered to do 10 min to see if it was ok and that worked out really well, she was very good. She told me that she had an appointment coming in so the other girl would come do the rest of the massage. The other lady that came in asked what type of massage and continued the massage. A couple of things I really liked, she adjusted the pressure during the massage to what was comfortable to me and she didn't insist on talking through the massage. That's not a huge deal but for me it's a plus. Good experience, good service.

Michael B.

You guys got a try this place masseuses have over a decade of experience and it shows. I tried cupping for the first time and it was amazing. They use very efficient cups with a pump for suction. Which illuminates all possibilities of being burned. Back feels great even a week after. Take my advice go get the toxins sucked out of your chest and back with cupping

allen W.

I was getting off work had a long day my back was sore and I went to this massage place and I'll tell you it was very amazing once I went there I felt like heaven getting all that tension release off my back I most definitely will recommend this place very clean and won't be disappointed... they do a professional job.

Angibel B.

Wonderful experience with their great service. Both the staff are very efficient and accommodating. I will personally refer this place to my friends and family.😊