Natural Nails Spa - American Canyon, California

Miea J.

First picture is what I requested. The rest is what u got.

When I walked in I first asked if they could do “PolyGel” since I recently found out I have an allergy to an active ingredient in acrylic powder. (I’ve done plenty of sets with others and had no reaction) the man at the front (John) advised they did and it was the GelX price. I then showed the design of what I wanted and asked if this were possible for them to do and Coffin/narrow shape, I said if not that is fine I can do another design. He said he was able to do it.

Upon starting, he was really rough and acted as if he did not want to be there. When he started I had received a few messages as some of my family was visiting out of town and I had a work emergency I was resolving. I ensured I would use the hand he wasn’t touching. He continued to burn my nail bed 5x with the light being too close/high (again I’ve had before and never experienced this) at another point he burned my skin on the light. anytime I would say ow or express that it was burning me he would get an attitude. I felt very unwelcome and fought the tears through the pain. (I figured guess this what it means by it hurts to be beautiful)

At some point he got so frustrated and with an attitude said “should I just do your nails another time?”

I had to keep asking for him to correct/fix the shape. As you can see in the photos they are very lumpy/deformed. The left thumb still had a huge dent, which ended up falling off the next day.

He left a bunch of the product under my nail

The young lady that did my pedicure was nice and kept checking in throughout the process.

Conclusion: I will not be going back, nor would I recommend. Waste of money for lack of service and rude treatment.

Mildren Castrillo

Natural Nails & Spa is a wonderful nail shop! It’s very clean and everyone courteous! Vanessa is always great, does beautiful work and is super nice!

Zoey

Nice and friendly staff. Always listen to my need and want. Good customer service is a plus. Even for few days I broke my nails call in or stopped by or anything happen to my nails by an accident. They’re always happy to fix for me not even charge for it. Would said see you next time. Thanks for make my nails beautiful and love my deluxe FireWalker Pedicure. It was fabulous!

Sayra Guerra

It's awesome. Love to see them everytime for my nails and pedicure. I love the place and clean. Very friendly. Recommend to eveyone.

Jessica Hodge

Thank you for Emily professionalism , Exceptional Service and patience during my service. I loved my natural nails , she took her time , she showed my nails care and ensured I had a pleasant experience. Thank you Emily for going above and beyond. I love this place.

Eyda Duran

I love come here every time. they always do what I requested for my design. love their spa pedicure. So relax with their soft music.

Lina Hammoudeh

I had the worst experience here. I went for a nail removal and this guy went and removed them with a fake nail not even a drill and soak off which they claim to do for their nail removal and HE DIDNT even cut or file my nail, no nail care at all whatsoever. He started calling me names and kicking me out if I didn’t pay for this service that was trash. I can do a better job than what he did. I will never ever come back here or recommend this place to somebody. They give 10% Monday-Thursday because they don’t get business or customers. That shows how low of the quality you are getting if you come here.

Melina Silva

Vanessa always brings my visions/inspo pics to life. She’s a perfectionist and is always considerate of her clients. 10/10