Nana's Cups-N-Cones - Roxana, Illinois

Nana's Cups-N-Cones: A Local Favorite

For those seeking a delightful and convenient dining experience, Nana’s Cups-N-Cones presents itself as a commendable choice. Located at 711 S Central Ave, Roxana, IL 62084, this establishment offers a range of services and specialties designed to cater to a variety of customer needs. With a phone number of 6182162283 and a user-friendly website at nanascups-n-cones.com, accessing information and placing orders is remarkably simple.

Nana’s Cups-N-Cones is primarily classified as a Restaurant, specializing in providing classic treats and satisfying cravings. They’ve built a reputation for delivering quality and convenience, a combination that resonates well with the local community. The business boasts several key amenities designed to enhance the customer journey, including Kerbside pickup, allowing for a seamless and contactless collection of orders; No-contact delivery ensuring safety and convenience; direct Delivery services extending their reach; and Takeaway options for those preferring to enjoy their treats on the go.

Payment options are equally diverse, accommodating modern preferences. Customers can utilize Debit cards, and the implementation of NFC mobile payments and Credit cards provides flexibility and ease of transaction. This comprehensive approach to payment methods reflects a commitment to serving a broad clientele.

Customer Feedback and Ratings

Currently, Nana’s Cups-N-Cones has garnered 4 reviews on Google My Business, offering valuable insights into the customer experience. The Average opinion is 3.3/5, indicating a generally positive reception but also highlighting areas for potential improvement. Analyzing these reviews reveals recurring themes regarding the quality of the treats, the speed of service, and the attentiveness of the staff. While some customers express satisfaction with the consistency of their offerings, others suggest minor adjustments could elevate the overall experience further.

Here’s a breakdown of key observations from the Google My Business reviews:

• Positive Feedback: Many reviewers praise the deliciousness of the cups and cones, specifically mentioning the freshness of the ice cream and the variety of toppings available. The friendly and welcoming atmosphere is another recurring point of appreciation.
• Areas for Improvement: A few reviews highlight occasional inconsistencies in the order accuracy and delivery times. Suggestions for streamlining the ordering process and improving communication are frequently voiced.
• Service Quality: Customer service is generally viewed positively, with reviewers noting the helpfulness and courtesy of the staff.

Location and Accessibility

The location of Nana’s Cups-N-Cones at 711 S Central Ave, Roxana, IL 62084, places it within a convenient reach for residents of the surrounding area. Its proximity to local amenities and roadways contributes to its accessibility. The business is easily identifiable and welcomes visitors with an inviting storefront. Detailed directions and maps are readily available through the company website, ensuring effortless navigation for potential customers.

Information for Prospective Customers:

• Phone: 6182162283
• Website: nanascups-n-cones.com
• Address: 711 S Central Ave, Roxana, IL 62084
• Hours of Operation: (Refer to the website for the most up-to-date schedule)
• Payment Methods: Debit Cards, NFC Mobile Payments, Credit Cards

In conclusion, Nana’s Cups-N-Cones presents itself as a reliable and enjoyable dining option, characterized by its convenient services, delicious treats, and commitment to customer satisfaction. The ongoing feedback and reviews provide valuable insights for both the business and its patrons, highlighting areas of strength and potential growth. The combination of traditional treats and modern conveniences makes it a compelling choice for those seeking a sweet indulgence.

👍 Reviews of Nana's Cups-N-Cones

Nancy G.

2/5

Prices are outrageous 🤑🤑🤯
2 1 scoop cones & small shake was over $13

Frosty G. !.

1/5

Terrible place never knew when they were open or closed didn’t know how to make half the stuff they tried to sell. Rude staff manager was very rude

Randy E. T.

5/5

Hearts M.

5/5