My Place Hotel-Ketchikan, AK - Ketchikan, Alaska

tresl2024

First the place is clean and very quite. Second a nice grocery store is just 1/2 a block from the hotel. Nice to get food items to cook or consume in your room. Staff was very friendly. They have a small area where you can purchase drinks and a few microwave items.

I5455PHrobertj

The team members were outstanding, from the top to the bottom. I was early to check in, Terrance and Whitney secured my bags so I could grab a bite to eat in town. When checking out Salina went above and beyond. Not sure if I’ve mixed up Whitney and Salina, I believe Whitney was day desk and Salina was night desk.

tina N.

The WIFI need to be fixed and possible offer a continental breakfast. I enjoyed the staff and location was excellent. So happy with the parking.

Getaway32281592265

Each interaction further demonstrates the art and forward thinking involved in the My Place hotel operation as a large ecosystem involving many years of application of the sciences involved with delivering the most efficient and effective extended stay experience possible.

crystalw570

The hotel seems very proud to have received a 9.2 rating from Trip Advisor and Booking.com as they have it displayed in their lobby. However, after the experience I had, it makes sense why they haven't received the same rating for the past 4 years: The hotel needs a LOT of improvement; mostly from management.||According to the hotel's website, they offer a "full kitchen." What they mean is you get a full size fridge, an induction cook top, and a microwave. Yet, nothing to cook with. You'll get dish soap though! To wash what? I have no idea as they don't provide you with anything to cook with. ||Their website says, they offer a "lounge/bar." I was here for 10 days? What lounge and bar? It doesn't exist. Unless the site is referring to a snack bar that they keep day old coffee at in the lobby. ||"Room service" is next to non-existent. Upon check in, I was told I would receive room service every 4th day. I had to go remind them of the expectation on day 5. When I eventually did get house-keeping, my toilet paper was restocked and trash taken out. Nothing was wiped down and my bed was sloppily made. My co-worker never get room service; nor a "Hello" or "Welcome" any time he entered the hotel from the staff. ||The rooms are spacious, the bed was comfortable, and overall was clean. It's also convenient to the airport. Those were the only things I liked about the hotel. ||I'd stay here as a last resort. Otherwise, next time I'm in Ketchikan, I'll stay at The Landing or Cape Fox.||--||Food & Drinks: There are NONE at this hotel. Unless you like day old cold coffee in the lobby. The nearest restaurant is at the hotel next door "The Landing" and their food is not good either. There is a grocery store next door to the hotel which has a fair selection.||Walkability: It's not very walkable to much. It's a bit of a hike to get to downtown.||Rooms: The rooms are a decent size and rather spacious. The bed is very comfortable too. Rooms have huge coffee pots if you like several cups. Shower pressure needs work. My coworker's water pressure was hit or miss whereas my pressure was fine, but waited an eternity for hot water to finally come out of the pipes.||Noteworthy Details: Don't expect any amenities here such as a fitness center, keurig coffee makers, or dishes/utensils despite supposedly being an "extended stay" hotel. Either bring your own, buy them from the hotel, or "rent some" from them.

Crystal W.

The hotel seems very proud to have received a 9.2 rating from Trip Advisor and Booking.com as they have it displayed in their lobby. However, after the experience I had, it makes sense why they haven't received the same rating for the past 4 years: The hotel needs a LOT of improvement; mostly from management.

According to the hotel's website, they offer a "full kitchen." What they mean is you get a full size fridge, an induction cook top, and a microwave. Yet, nothing to cook with. You'll get dish soap though! To wash what? I have no idea as they don't provide you with anything to cook with.

Their website says, they offer a "lounge/bar." I was here for 10 days? What lounge and bar? It doesn't exist. Unless the site is referring to a snack bar that they keep day old coffee at in the lobby.

"Room service" is next to non-existent. Upon check in, I was told I would receive room service every 4th day. I had to go remind them of the expectation on day 5. When I eventually did get house-keeping, my toilet paper was restocked and trash taken out. Nothing was wiped down and my bed was sloppily made. My co-worker never get room service; nor a "Hello" or "Welcome" any time he entered the hotel from the staff.

The rooms are spacious, the bed was comfortable, and overall was clean. It's also convenient to the airport. Those were the only things I liked about the hotel.

I'd stay here as a last resort. Otherwise, next time I'm in Ketchikan, I'll stay at The Landing or Cape Fox.

Grant W.

Our flight got stuck in Ketchikan and a crowd of us, abandoned by Alaska Airlines to fend for ourselves, showed up at 10pm irritated and desperate to get rooms for the night somewhere. Sylena, the only one working in the lobby, was a total champ and graciously helped us all.

behnazp2024

The room was spacious and had many amenities such as a stove, microwave and a fridge, in addition to the standard ones of an easy chair and table etc. The room was clean and the bed comfortable. Two very nice photos of the town decorated the room. The pillows were uncomfortably thick. There were plenty of towels but while in the shower, we found out that the body soap container was almost empty. They did fill it the next day after we asked. There was good coffee in the lounge in the morning. Our main gripe was that a staff member was not helpful when the free cab from the airport to the hotel could not be reached. The location of the hotel is good: close to a supermarket and another hotel where you can have meals (no meals at My Place), relatively close to the airport and close to a bus stop to downtown.