Milo's Hamburgers - Jasper, Alabama

The F. P.

The customer service here surpassed the quality of the food. The staff was friendly and greeted me warmly upon entering. As I placed my order, the manager informed the team of my selection, allowing them to start preparing it even before I paid, showing a clear sense of urgency. This is exactly what you expect from fast food – quick service.While observing the food preparation, I noticed the girl breading the chicken. She used a gloved right hand to handle the raw chicken and a clean-gloved left hand to load it into the fryer. I was initially concerned about her changing gloves, but she did a great job, promptly removing both gloves and washing her hands. Her adherence to food safety protocols was impressive. Similarly, a young man used tongs to lower the french fries into the bag, further demonstrating their commitment to hygiene.Overall, I was highly impressed with the staff's performance, reflecting strong management and thorough training. However, the food itself was disappointing. Everything we ordered was overly salty, with fries that were almost inedible, a very dry burger, and rubbery chicken despite being freshly made. If the food had matched the excellence of the customer service, this would have been a perfect review.

Damien G.

The food was honestly not that good, the service was above average and efficient, and the floors and tables were messy and dirty. Half of our group of four struggled to eat their food, there was food and trash on our table and the floor around it, but the servers did what was asked efficiently and made the food to the receipt.

Kasey C.

Our food was delicious but when spending $16 for a mega meal, be sure that the pie is in the bag at the drive thru.

Lux

Really great for a fast food joint. Maybe a little pricy but I always try and go here when I'm in the area.

Amanda L.

Edited for visit on 4/20/24 ...cant believe I came back. I knew better. I mean $13 bucks for this!Dry, hard bun. Tasted HORRIBLE and the fries tasted old like they need to change the grease. No salt of any kind. People are realizing too. Lobby was EMPTY AT DINNER TIME. Barely made it from there to the mall..and bathroom was closed. Thank goodness Belk was open. 🤢🤮 SAVE YOUR MONEY..GO ELSEWHERE/DIFFERENT LOCATION

After you pay 10 bucks for ONE SMALL cb combo you'd expect for the fries not to be bricks, the burger to have a bigger dot of sauce than the extra piece of meat, and you to actually receive what drink you paid for rather than a teeninie solid white cup that you went and got from Walmart. Had to go back to get a straw. Maybe this location needs some better management if they can't keep supplies in and do any better than this. Will not return to this location to give any of my money to.

Angelia N.

Milo's ice and chicken are my favorite! I will stop every day to get my Sprite with an extra cup of ice! The chicken tenders are amazing, I can't tell you how many restaurants I have eaten chicken strips from and been so disappointed! Milo's are by far the best! The employee's are wonderful and they actually smile, they really are very kind! I have heard customers being absolutely disrespectful over silly things like ketchup, and sauce. The staff is always respectful and do not deserve to be treated that way, they deserve an applause 👏 for handling customers behaviors as well as they do!!!! Milo's food is great quality, and by far better than the other fast food in town! The prices are the same as most other places, but the food quality is higher! I would recommend Milo's to anyone!

Latisha B.

And the chicken strips were awesome🔥🤗

Ryan B.

Milo’s is worth the visit. Great burgers and the grilled tenders are top tier.