Mermaid Spa & Massage - Palatine, Illinois

Rak M.

Wow this is the best massage parlor I have been to! Lisa was very nice, to the point and made me feel very comfortable with the massage. She was extremely professional and spoke proficient English. I am disabled, so I am used to getting a negative vibe from places, but this place was absolutely inclusive. I met Anna on my way out who I believe is the owner and she was also very personal! She asked me how I liked the massage, am I feeling good?. You don’t get this type of customer service often! ! I would recommend this hidden gem to anyone interested in getting a professional massage! I will be hack!

thomas U.

Would give 6 stars if I could. I came in with back pain, shoulder pain, and lots of tension in my upper back and left with no pain feeling great. Anna is a very skilled, friendly, and knowledgeable professional. I highly recommend this place to anyone looking for an exceptional massage at a nice clean establishment for a fair price

Nikki A.

Went in for a 90 minute Swedish massage and had Lucy. She was amazing and I can’t express how grateful I was for her targeting spots I didn’t know needed attention! I haven’t gotten a massage in years and to be reintroduced to this one is just what I needed. I’ve been dealing with a lot of various lower back and hip pain and Lucy found them without me mentioning anything! I was amazed and walked out feeling a little taller. Such a great experience and I felt very welcomed. Will definitely be returning.

Marc P.

OK. First the good things about this place. Clean, lots of parking, fair price on massage offered.

Now to review the massage. Half good, half bad. I opted for a 1 hour Swedish and I did get an hour of massage. But felt like half of it was a real massage and half was just stretching you and rapid cupping/slapping. I know a good massage, and this was below average.

Now I tip based on the quality of the massage, so below average I was planning on not tipping but I said I'll give $10 why not. Once I was going out, they said "$10 only? More is better". To let them down easy I said I have no cash. but insisted on using "card". Really? Please train your MT not to beg for tips, $10 was not even earned at this point it was more of pity.

Not going back to this place.

Prerak M.

Updated review: I saw the great Anna, she was freaking awesome! She was very accomodating, kind and compassionate. Go here if you want a professional massage! I will be back!

mykeryte

Came across this little nugget while looking for a pellet smoker at a nearby Ace Hardware. On the outside, the spa looked warm and colorful, located at corner of a strip mall. There is plenty of parking in front and on the side of the spa. Once I entered, the woman seated at the desk, who wound up being my attendant, was friendly and courteous. She went over, in detail, all of the services the spa offered and their prices. From what I noticed, everything appeared pleasant and clean with a nice aroma. The spa is well lit and I noticed sizable, comfortable rooms with soft music playing in the background. My massage was of surprisingly good, professional quality. It was spot on in terms of the type of massage (Swedish) and amount of pressure (medium) that I requested, especially at my lower back and shoulders. My attendant was cordial, but not overly talkative. She did ask enough questions as to make sure I was comfortable. Once she was done, she helped me dress, offered me water, and I was on my way. All in all, it was a very good experience and one that I would highly recommend.

snicker38

The owner Anna is very skilled! She released so much tension along my spine. I feel much more open and comfortable in my own body. Thank you!

Scott S.

Many handball guys recommended this new place. Tried them between matches at our Nationals event and
they were great to work out cramps in legs feet and back.
I’d try again sometime. I like the place is super clean looking.
Scotty