Luxury Inn - Norwalk, California

Okay, here’s a detailed description of Luxury Inn, crafted with a formal, helpful tone and incorporating the provided information, aiming for approximately 400 words:

Luxury Inn: A Detailed Overview

For travelers seeking a comfortable and convenient overnight stay in Southern California, Luxury Inn presents itself as a hotel option located in Norwalk, California. Situated at Address: 12225 Firestone Blvd, Norwalk, CA 90650, the property offers a readily accessible location for those navigating the region. You can easily reach them by phone at Phone: 5628680791, or for more detailed information and booking inquiries, visit their website at Website: luxuryinnnorwalk.xyz.

Location and Accessibility

Luxury Inn’s location on Firestone Boulevard provides excellent access to major roadways, facilitating travel throughout Los Angeles County and beyond. The area is characterized by a mix of commercial and residential properties, offering a range of dining and shopping opportunities within a short distance. While specific amenities in the immediate vicinity may vary, the hotel’s position generally provides a decent base for exploring the surrounding area.

Key Features and Services

While the website doesn’t detail extensive on-site amenities, the hotel’s core function is that of a hotel – providing accommodation for guests. It is understood that the hotel caters to travelers requiring a place to rest and recharge. Given the feedback received, it’s prudent to approach transactions with careful attention to detail, particularly regarding payment methods. Guests have reported instances of charges appearing on their credit cards after cash payments were initially made at check-in. It’s advisable to confirm payment arrangements thoroughly before departure.

Customer Feedback & Considerations

Luxury Inn currently holds 177 reviews on Google My Business, with an average opinion of 3.3/5. A recurring theme within these reviews highlights communication challenges. Some guests have expressed difficulty interacting with the front desk staff, specifically citing language barriers and a limited command of English. This suggests a potential area for improvement in customer service protocols and staff training. It’s recommended that guests seeking a smoother experience be prepared to communicate clearly and concisely, or to utilize alternative communication methods if available.

Recommended Actions & Contact Information

For prospective guests, we strongly advise reviewing the website at luxuryinnnorwalk.xyz to examine room types, rates, and policies. Directly contacting the hotel via telephone at 5628680791 is recommended to clarify any specific questions or concerns regarding reservations and payment procedures. We encourage all travelers to carefully review their final bill upon check-out and to retain all supporting documentation.

Luxury Inn presents a basic accommodation solution. We recommend a direct conversation with the hotel staff to fully understand their services and ensure a satisfactory experience.

👍 Reviews of Luxury Inn

Ashraf M.

3/5

Never share your credit card details with Luxury Inn hotel or any website dealing with this hotel, because the hotel will charge your credit card after you check out. I paid in cash at check in time, but after I checked out they charged my credit card.
The reception man is Indian with very bad english, so it is very difficult to communicate with him

Patrick H.

5/5

July 26, 2024 4:30 pm.. I see a lot of bad reviews on this place and the front desk person. I checked in thru a little side window, and the guy there was ok. Never had an issue with the guy. So I gave this place 5 stars. Someone else might give it 3 stars, but this is my review🤣. The room was clean, big tv, A/C works fine. Walked 0.7 miles to eat at jersey mikes and I felt safe. But it was only 6 pm . Haven't seen any roaches yet like the complaints I read, but I only got here a few hours ago. Will edit by morning if I have any issues. July 27 2024, stayed another night in the same room. Website said breakfast, but there is no breakfast here. Boss booked thru Expedia and was told they haven't received a conformation so I came back later after work and it was 2:40pm and they got the conformation now but room wasn't clean so came back at 4pm to enter my room. All is well.

francisco H. A. H.

1/5

This year I have traveled a lot, I have been in 80 hotels and this hotel is the worst of all, there were hairs on the pillow, cockroaches during the afternoon and night, the bed was uncomfortable (my back hurt the next day) everything That is bearable because the price is low, but what cannot be tolerated is the rude attitude of the receptionist. I read 10 more reviews that talked about the same thing. I had paid for 4 nights but me and my wife preferred to leave on the second night. If you're not desperate, don't stay here! the service is horrible.

Enrique V.

4/5

Not a 5 star, but great for what it's worth. Arrived late at night and still manage to get a room on a Friday night.

Valerie A.

1/5

The worse experience first room was dirty someon was staying there then he moved us next door just as bad tv was not workin come on our room to fix then the air wouldn't work properly on a 91 degree night! Lastly,I called to pick up some cosmetic i left of course they said wasnt there.
There other hotels avoid this one !

Harish J.

1/5

I would prefer to give Nagetive star
I have booked a honeymoon suite for my wedding anniversary by Expedia and paid $140 +.
Around 10 pm I call at hotel desk to let them know I am going to check-in in late. A lady answer my phone and said it's okay to check-in late. When I got there around 2 am the desk person said,they overbooked for the room. I have booked the room in couple days in advance and when I called desk that lady didn't tell me, they were overbooked. At 2 am I have to call Expedia to resolve the matter
But calling Expedia is west of the time after 1 hr and 30 minutes Expedia only offer me full refund and nothing else
I am very sure that the hotel sold my room to other and they want me charge as no-show.
In sort stay away from this property and Expedia.

Chris M.

5/5

My husband and I are newlyweds, still looking for a place. Our go to place to spend the weekend together is the luxury inn !!
Very quiet place, management is great !
No problems with parties, loudness, drugs, etc.
Very hospitable people that run the place. We usually see the husband. He is very nice and if we have any concerns he is always quick to help us... I.e batteries for remote etc.
Best thing of all is their prices... The price and the quietness of this place along with the owners really make it top notch when you're looking for a cheaper getaway !!!

Anthony C.

1/5

I seen the owners were eating when I first walked up so I buzzed in and from there you can feel the tension like if these people were mad I buzzed the button, right after I paid the owner had chucked my ID and room key at me, that was the start. You walk into the room and right away you see all the damage, the bathroom was filthy with burns on the walls and even still piece off the cigarette hanging off. The tub had roaches coming out the drain aswell, the bar for the shower curtain was held up by toilet paper. There was no batteries in the remote, didn't even want to bother asking the people here for that. Luxury inn but I don't see the luxury in it