Lucky's Pool Center - Hayward, California

Lucky's Pool Center, located at Address: 17083 E 14th St, Hayward, CA 94541, United States, is a well-established swimming pool supply store that has been providing top-notch services to its customers for many years. The company specializes in swimming pool repair services, hot tub repair services, and offers a wide range of pool supplies.

Phone: 5102787700

Website: luckyspoolcenter.com

Specialties

Lucky's Pool Center is renowned for its swimming pool repair services, which are carried out by a team of experienced technicians who are knowledgeable in all aspects of pool maintenance and repair. Additionally, the company offers hot tub repair services, ensuring that customers can enjoy their spas without any issues. The store also stocks a wide range of pool supplies, including chemicals, cleaning equipment, and accessories.

Other Points of Interest

As a small business, Lucky's Pool Center prides itself on providing onsite services, making it easy for customers to access the services they need. The company is wheelchair-accessible, with a wheelchair-accessible entrance and parking lot, making it easy for customers with mobility issues to access the store. The store is designed for quick visits, allowing customers to get in and out quickly, and accepts credit cards, debit cards, and NFC mobile payments, making it easy for customers to pay for their purchases.

Opinions and Average Opinion

Lucky's Pool Center has received 58 reviews on Google My Business, with an average opinion of 4.8/5. Customers have praised the company for its excellent customer service, with many highlighting the knowledge and assistance provided by Laura, who is described as incredibly knowledgeable and always providing top-notch assistance. Customers have also praised the company for its quick and efficient repair services, with many noting that their pools and hot tubs were up and running in no time.

Recommendation

If you are looking for a reliable and experienced pool supply store that offers high-quality repair services, Lucky's Pool Center is an excellent choice. With a wide range of pool supplies and a team of knowledgeable technicians, the company is well-equipped to meet all of your pool and hot tub needs. We highly recommend visiting the company's website at luckyspoolcenter.com to learn more about the services and products offered by this reputable business.

👍 Reviews of Lucky's Pool Center

Peggy Fischer

5/5

I highly recommend Lucky's Pool Center for any pool-related issues. Laura, in particular, is incredibly knowledgeable and always provides top-notch assistance.

Darius Calpito

1/5

I'm making a review regarding my mom's recent visit at this store (6/13/23). My mom has been going to this store because of the great reviews but had an incident with the husband of this shop (I believe his name is Eric?). He was extremely DISRESPECTFUL, UNPROFESSIONAL, and CONDESCENDING. My mom had questions with some issues she was having with her pool. Eric continued to cut my mom off and made rude comments about how my mom was trying to resolve issues with her pool. The wife of the store was trying to explain to my mom that her husband just gets frustrated. Seriously? This is your store and this is your job. Go get therapy instead of barking at customers. There's more I would want to say, but I still need to be professional (which is something the management clearly lacks)writing this review. Take your business somewhere else, because if the owners are having a bad day then they'll end up treating their customers like trash.

Ravid Lazinsky

5/5

This is a great store! I am a new owner of a wonderful hot tub. I wanted to turn it on, but I got super confused about the initial chemical treatment after reading multiple online sources. I decided to go to a real world store, and get instructions from someone with experience in this area. Lucky's pool center was a great choice! Laura, the owner, was very knowledgeable, kind and most importantly, very patient, to all our questions. She help me understand everything, and offered to answer any question via text or email, which is not very common. I highly recommend visit her store, and learning from her!

Dawna Smiley

5/5

This place was great, so helpful! We had only bought a 10-foot, steel frame, above ground pool, but they treated us like we had a 23000 gallon in ground pool. Great customer service! We'll be keeping our little business with them and when we go bigger they'll still have our business.

Naikang Kuan

5/5

Eric and Laura are two of the nicest and helpful shop owners you can find. They are invested in our local community of pool owners and are always helpful with suggestions, answers and referrals. Thank you for being here and love supporting local!!!!

Tom Wrona

5/5

My parents and I have purchased all of our pool supplies and equipment from Lucky's Pool Center for over 20 years. This is a family owned business with Laura and Eric very knowledgeable and providing outstanding service, high quality supplies and equipment. This is by far the best pool supply and service center in the Bay Area!

Anthony Story

5/5

Such amazing people who is very knowledgeable and nice. I have no prob driving 30 min to them. They offer more then any other place I've gone to. Thank you for always helping with a smile!

rona lomax

5/5

Laura and Eric know everything there is to know about pools. They are honest, friendly and just all around great people. There have been many times I've called or went to the store with a problem and they tell me what to do to fix whatever it is even though they could very well charge me to come out to fix the problem. Once you come here for your pool and spa needs, you will never go anywhere else.