La Quinta Inn by Wyndham Champaign - Champaign, Illinois

Lo C.

The hotel pull out mattress look like a murder occurred, the roof leaked, throw up on the wall, no body soad in shower just to name a few issues. It was a great size SUITE but cleanliness is definitely not a priority and neither was a resolution.

2 rooms and both had issues. In my sister's room someone peed in the bed but the bed was made. Clearly no sheets were changed.

After contacting both management immediately their resolution was to give $20. After contacting corporate their recommendation was to contact the property. Really?

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Positive: It has a good location right off of the interstate. Negative: Rooms were not as clean as I would?ve liked. Sheets and towels appeared stained and old. Lots of chemical smells either from their current remodel or attempts to clean from being ?pet friendly?.

Taylor D.

**BEDBUGS**

This is the worst hotel experience I’ve ever had in my life. My brother, boyfriend, and I rented a room for one night and got tore up by bedbugs. I had over 16 bites on my body alone. When I called the hotel to report the bites they told me “ nothing can be done call on Monday to speak to a manager at 10am” so I did just that. It took me over 4 calls throughout the day just for someone to answer the phone and tell me the manager left. So the woman told me she would take my number down and have a manager call me. Nobody ever did. I called back the next day upset and the lady at the desk told me the manager left. How convenient. So after threatening to report them I FINALLY got a call back and the manager accused me of getting bedbugs from somewhere else. He also stated I should have complained at check out but the bites didn’t show up till Saturday (takes up 2-14 days for a bite to appear after being bit). The manager then told me nothing can be done until a person from pest control finds a living bedbug. It has been over a week and I still have not received a phone call on an update. I did report this facility to the better business bureau and the health department. I do NOT recommend wasting your money on this DIRTY facility.

Deb M.

Very impressed with this hotel. Newly remodeled and super clean. The beds were most comfortable. We will always stay here on our way back from our trip.

Beth

Positive: Continental breakfast. Comfortable mattress. Easy check in. Negative: The metal kickboards around the base of the bed made a horribly loud noise like thunder any time they were struck. Bathroom was tight squeeze to get in and out of.

Corrine W.

It smelled!! Awful! I was all congested the next morning as a result. Also, I typically choose hotels with breakfast included, for the value and increased relaxation a breakfast offering adds to my overall travel experience. But upon arrival, there was a posting that a continental breakfast was all that was being offered due to the preparation room being renovated. But the offering could hardly even be called a continental breakfast: some oatmeal packets, few prepackaged muffins and ding dongs. Really Hostess Ding Dongs count as breakfast?!

John B.

Hotel appeared to be undergoing renovations, room and was clean, bed comfortable enough. Bathroom well lit, room itself not so much. A/c heating unit worked well but is loud, interfering with sleep. Hallway first floor is now tile which unfortunately helps amplify noise. Breakfast was advertised as waffles, etc, but was only prepackaged muffins, juice and coffee. I was told it was because of renovations. Price is too high for quality expected but not where it should be for a Wyndham branded hotel.

Debbi L.

breakfast was included they say. we went twice once alittle after 6 and again at almost 8. NO breakfast was offered. they had a basket of store bought muffins that was stale, well the had been in the basket so long that the vacuum seal was no longer there so they were not fresh. and a empty container of coffee. THis is not the free breakfast they state of hotcakes, eggs, etc....none of that was there. meet another couple there and they also was so disappointed in,what was"the so called offering" that they were checking out and going to a different hotel. The fitness ceter is not open or unable to get to as the way to get to is covered in plastic. Which if you notice also they is no safety stops, we dont know if the stairs are ther or not. There just a sign saying we have to walk around outside to get to ft lobby at the exits. There is no signs telling where the ice machine ice is so you just wonder the hotel looking for it, so you do get to walk the whole hotel if you are like us, so I guess that is your fitness since you have no fitness center. They have construction going on in lobby and checking is awful. the girl cant hear you and you cant hear her. she finally gives up and just points to a card to tell you where to go and if you have children be aware at this time there is no elevator if they even have one, we never came across one. they had only shampoo and two conditioners,locked in place(no soap) in the shower with no bath drain stopper. Which we had came to town so our grandson could go to the hosptial a bath was a must... so having to use a wash towel to stop the tub was odd. Tub is stained /dirty and chipped I will say they did have one pack of decaf coffee in the room but no sweetener of any kind and no creamer so you could had one cup of decaf black if that is what you like...the employees teenages or kids nearby run the hallways from 145 to 4am banging the doors, walls and screaming so you cant sleep, so you dont need an alarm clock. and the outside light is about to go out so it flickers all night as an extra wakeup for you as the curtains do not block it