Inn on Summer Hill - Summerland, California

Valerie Stuckey

We had room 10 facing the ocean but it also faces the 101 freeway so a little disappointed. Pretty noisy at night with the freeway. I can sleep through anything but still. Beware of shower ? because it’s very slippery and doesn’t have grab bar. Coffee maker didn’t work very well in the room either. The staff was very nice and it was a cute little town, but rooms could use some updating!

Laura Feinleib

We stayed in January (low season) and everything was perfect. I loved the special events like wine and cookies, and the hot tub was very nice.

K G

We stayed here on sept 1st 2024: checked in at 9:00 pm & checked out the next day around 12:30ish pm.

Cons:
1. OVER PRICED: we made a late booking & arrived @ 9 pm. The price for one night was almost $700. I mean we needed a place a crash. The prices are ridiculous.
2. It’s right in the ROAD, extremely noisy, cannot leave windows open, even though the beach is behind the busy loud road. It’s a shame because I could see the water and it looked very nice but couldn’t enjoy due to heavy traffic blocking the beautiful water view.
3. Weird keys- they don’t explain how to lock the door and expect us to know how to. The phones don’t work so you have to walk to the front office to get help or if you have any questions.
4. Breakfast for $700 a night was disappointing, but we still enjoyed. The potatoes were decent. My daughter enjoyed the muffins I asked for more they said they don’t have any. They took our limited items not a lot.
5. Here is where it got really bad for us 🙁
My sister got sick from the trip, not from the hotel, had severe migraine and started vomiting. She couldn’t get out of bed to get ready & check out at 11 AM. I walked to the front desk and MURISA was working and asked her politely if we can check out late because my sister is very sick. She said no. We have someone coming in. If you check our late it’s $25 fee. I said no accommodations for a sick guest? She said no! If room was not occupied I could have. I left politely and said ok I understand. I told my sister don’t worry I will pay the late fee. She was in very bad shape where I felt like I needed to take her to urgent care. She decided to close her eyes and rest and take meds! We checked our 12:30ish and guess how much she charged me? $50. . Again I asked politely, could you please be a little more understanding, she said best she can do is bring the late check our fee to $35 from $50. I said ok! I just wanted to be done with this place. I paid $35 cash and we checked out and returned the keys.
Later I asked how much it would cost if we stayed for one mor night. She said oh the guests I mentioned can stay in another room, they didnt mention that they have to stay in a room with 2 queen beds. Once she told me th price for 2nd room I said it’s okay I will pass. But do you guys see the lie? She couldn’t forgive the last check out fee because she lied and said someone is coming into the room.

6. Guess what happens next? I get a text FROM LAURA that the DAMN bathroom mat is missing and we will be charged… per housekeeping. While I am driving my sick sister back home I had to call them to say “THE ROOM DID NOT COME WITH BATHROOM which is why we used a big towel to avoid slipping after shower”. She said, the housekeeping takes pictures after each guest leaves as proof. I told her. WE DID NOT steal a bathroom floor mat. I mean are they kidding me? Who would steal that disgusting item anyway? If I was a their I would taken something better. I was offended by them. Extremely disrespectful offensive!!!! I am now stealing bathroom mat? I mean if I am going to steal I would steal something else but no thanks I didn’t even use their cold water !!!

7. Last but not least, we got charged for deposit. $100. They ask for deposit and it does hot to account. I called back to ask about it and they said it will go back 3-5 business days.

I NEVER ever leave negative reviews and take the time to actually write such details unless someone really deserves it. And I want to help those who are shopping to a room in this area to make a better choice. I am very disappointed and amazed and sad at this treatment. And it wasn’t even cheap.

Pros: the beds are comfy and the bathroom was decent and I felt comfortable with cleanliness over all. I also liked being close to water even though CARS ruined it I still tried to take it in.

It’s a still NOT worth it.
I will talk to everyone I know to never stay here and am spreading the word around.

Mitch Calles

This Hotel is a total scam. I canceled my reservation 10 days before my stay. I was still charged a fee of $339.00. They basically told me to bad you didn’t cancel the reservation I have all the documents. I guess they need the money more than I do. Be careful with this hotel. There are tons of better hotels in Santa Barbara that I would recommend

Dennis

Positive: "" Negative: You advertise a Bed-and-breakfast and it always has been and now you?re serving cereal and you have to come into the dining room. It just wasn?t the same. We have stayed there many times and have always enjoyed ourselves. That little bit is missing

Mary B

The room was very nice, the included breakfast was surprisingly good. Bed was comfy and we loved the gas fireplace in the room that turned on at the flick of a switch on the wall. Service was very good -- I left my phone charger behind and they called to tell me they'd found it, and mailed it out to my home the very same day.

Mardi Y

We spent four lovely days here. We enjoyed all the staff we met-Laura, Sophie and chefs Jesus and Angel. The rooms were furnished perfectly with a rustic coastal feel. The beds were so comfortable and the down linens made everything f so cozy. We stayed on the first floor with a view of the garden and the ocean in the distance. We loved our professional massage therapists, and the restful, quiet vibe of this well cared for place.

Sabrina Skøt

The hotel in itself is really lovely. The atmosphere and interior is nice and done with good taste. The beds are wonderful.
The staff is sweet and welcoming.
Parking is free and easy.
The breakfast is good if you like it. It's one dish to choose from and that may not be what all enjoy. I think it would be great with at least some bread.
The last day we stayed the kitchen was closed so it was fruit, cake and s sweet strawberry yoghurt.
You have to ask get your room done. I think it would be better if it was the other way around.
In the afternoon there is a cheesecake.
And be aware that there is a lot of noise from the highway so it's not so enjoyable to sit on the balcony even though the view to the ocean is lovely. When you close the door you almost can't here the highway but the air-conditioning then steps in instead. There is a fan in the roof which is nice.
The location near the beach which is the best beach i ever been to and Santa Barbara is brilliant (you do need a car).
Overall i think the price is to high compared to what you get. They need to step up the service! The rooms should be done every day, there should be a cake table in the afternoon, more things to choose from at breakfast and at least a chef every day. They could install some noise reducing appliances. Then I would come back.