Illinois Beach Hotel - Zion, Illinois

Jessica

I was pleasantly surprised with my whole stay! The room was very clean and updated and had a balcony which is a great amenity. Check in and check out was a breeze and the staff was very friendly. Room was very quiet and overall a great stay. I highly recommend and I would stay again.

John S.

1) The pool has been under ' State run Renovations' for several years now. Guessing never really happening. Beautiful location. The State Park and property are truly a gem near Chicago. Camp there very often. We used to also stay at the hotel and even few New Years Eve parties. The place needs the pool , a few chairs lakeside, restaurant actually open, maybe adding a casino to it will bring in some patrons. Place could be so much better.

Marion J.

My stay was horrible.
1. At 1 am in the morning 2 guest were having a conversation in the hallway which interrupted our sleep. I politely asked the women to hold the conversation somewhere else which they agreed. A few minutes someone yelled profanity outside of our door which made us feel unsafe

2. I called the front desk several times about this incident and no one answered the phone.

3. The rooms were dated and toilet sat low to the ground. My guest recently had knee surgery and it was hard for them to manage. The rooms were awful

4. There was an event there which ran until 2 in the morning. It was loud for the majority of our stay. !!do not stay at this hotel!! I repeat do not stay at this hotel!! It is complete garbage!

C.T. T.

Illinois Riviera!
A well maintained treasure of mid-century architecture. The old adage of "bringing the outside in" is in full swing here. Windows framing the sky, waves and sand just feet away, are reflected in the carpets, stone floors, and art work. It's often hard to tell what's old and what's new. There's work still ongoing, but they're doing all the right work.
I've often camped here and lamented the fact that the hotel was long closed. Finally had a chance to take a couple days with my wife mid winter and get away just 30 minutes from home.
The staff was friendly. The food was excellent.
Here's the problem.
We pretty much had the place to ourselves. I mean, that's great, but not when you want the place to be around for many years to come. The only hotel on the lake in illinois, and an amazing snapshot of an American era, I highly advise taking advantage before we ignore it again in lieu of havens of distracting plastic along some random interstate.
The restored beach is beautiful. Sure, see it in summer, but my advice is to embrace the cold. Bundle up. Hike the trails. The lake changes constantly and new ice sculptures are made by wind and water daily.
Once upon a time, we went to see not only what was made, but what was there. Let's take advantage while we still can. The water parks will still be there next year.

Ashley B.

If I can give it 0 stars I would.
First and foremost I want to thank the gentleman in the front desk who looked extremely overwhelmed. A few minutes before he arrived to take over I asked the lady in the front desk for some towels, she told me to wait until the gentleman comes because her shift is basically over. Their were over 5 people waiting for towels, the gentleman looked very stressed because you can tell their weren't any, I mean who accepts these events to get booked and their isn't any towels that I can wrap around my whole body (I'm only 125 lbs) the bathroom sink wasn't working. I give absolute props to the gentleman in the front desk!! He was very understanding and even though he was overflown with guests complaints and running back and forth he still managed to help me and my family. You are greatly appreciated you deserve more than to be there !!

THEY HAVE MOLD ON THE CEILINGS MY DAUGHTER GOT SICK FROM INHALING THAT STUFF AND SHE HAS MEDICAL PROBLEMS !!! Please if u guys don't want to get sick I suggest u stay away from this place !!

I've called to complain and the lady renata who didn't help us because she was cooking out she said that's not her problem and doesn't answer my calls when I want to speak with management

Lisa M.

just home today from a 2 night stay

we have been watching the renovation progress of this hotel for ages and finally got to stay!

lake is beyond stunning in January

hotel is old but beautifully renovated to reflect the surroundings

check in was easy and the st aff was great

chef Reggie makes the BEST food and because of him we will definitely be stopping by again for the etouffle! we got to have a few conversations with him and it is obvious he has passion for what he does

Natalie out server was so sweet and efficient as well- she truly added to how much fun we had during our stay

and thanks Renita, for the smiles and the coffee. truly all the staff made our stay even more special

beds were great. very clean.
for yall freaking about webs and bugs and “run down looks”- you must certainly realize that you are in a architecturally significant building, still upgrading, and yes. bugs. spiders. its a wetland preserve, not disney.
housekeeping is done upon request or every 3 days (standard) to be energy mindful- so grateful!!

we will be back to the resort frequently- and order from the restaurant when we camp!

it was so relaxing

Ter E.

Came up for a one night stay from Chicago. Loved the location and the beach was empty. Front desk staff were friendly and quick to assist. Rooms are basic and a little dated, however bed was comfy and I found the room to be clean. There are wood fire pits and gas fire pits available for use too!

jose M.

Had a pretty negative experience, but the location and the morning server at the restaurant were awesome. If more of the staff were like her, this place would be awesome. I checked in kinda late with my family. I booked a room with a lake view. I didn't get much of a view. I attached a picture. I asked the front office if there was a mistake, she answered,"it's a view, not a good view, but it's still a view." I went back to my room and noticed how filty it was. I also attached pics. Also the mini frig was leaking water and we needed it so I went to talk to the front office. The staff member told me the mini frig issue was normal and she would send someone to look at the room. We could shower because there was someone else's hair in the tub, the floors had something spilled and dried, and the toilet seat was something on it. I eventually called booking.com since the front staff had ignored me. The rooms are filthy and the evening staff need training on customer service immediately.