Hotel Valencia Santana Row, Valencia Hotel Collection - San Jose, California

Raffi N.

My wife and I always enjoy our stays at Hotel Valencia! Fantastic location, staff was incredibly friendly on the way in and out. Jocelyn helped us get checked out and she was also very nice.
We enjoyed the Vbar before going to dinner. After dinner, we walked around Santana Row and enjoyed the vibrant energy. I would highly recommend staying here if you're in the San Jose area.

charlotteaA6455SB

Hotel Valencia in San Jose continues to be my go-to-spot, and for good reason - every stay is an absolute pleasure. The service, comfort, and convenience are consistently top tier, making it feel like a home away from home.||This time around, I was especially impressed by the level of care and attention to detail. Scott Dolan, the Director of Rooms, personally checked in with me both before and after my stay to ensure everything was perfect - such a thoughtful touch that stood out. At the front desk, I was warmly welcomed and thoroughly taken care of by RJ and Maria. Their professionalism and hospitality set the tone for a seamless experience. ||From the clean, well-maintained rooms to the beautifully designed spaces throughout the property, Hotel Valencia truly nails both form and function. Everyone I encountered was friendly and helpful, creating a genuinely welcoming atmosphere. ||Can't wait for the next stay - highly recommend!

Cats A.

Brenda, Brandon, and many other staff were amazing. First time here, boutique hotel experience which was so beautiful and fun. I loved the vibes the views of the patio views of the row, can hear the live guitar from the windows subtly and the sounds of the water fountain, close to shopping and food, & excellent service always ready to help with literally any ask which was so nice and a relief. Would recommend and stay with them again! Thank you!!! Loved the vibes and everything meowtastic . Nice and romanticy

wdy109

My fiance and I couldn't have been happier with our stay at Hotel Valencia. The location was VERY centrally located. The rooms were spacious and nice. The service was great. Loved our stay and would recommend. We celebrated our 2 year anniversary on Santana Row and it was perfect.

W1240TLgabriellea

I came into town for my Grandma’s 80th birthday. Unexpectedly I received a complimentary upgrade to a beautiful suite with a gorgeous view of Santana Row, and next to the pool. The noise level is perfect and I slept like a baby. A huge thanks to Richard Bartoni he took care of my sister and I when we arrived and directed us to the restaurant where I had his special, the short rib scramble and it was honestly the best! The meat was perfectly slow cooked it was delicious. I can’t wait to go back for a summer stay and have a pool day, the staff is wonderful and again a huge shout out to Richard he went the extra mile to ensure our stay was perfect.

614oatt

We had a great stay at the Valencia! We arrived on a busy Saturday, and I have to give major props to the hotel staff for working seamlessly together to ensure every guest had an amazing experience.||A special thank you to Angelli and Kared for making us feel so welcomed and valued—they truly made our stay extra special. Charles and Juan from valet did a fantastic job managing the cars and guests efficiently, even during peak hours.||The room was stunning, and the beds were incredibly comfortable. I also ordered my favorite Caesar salad, and Nancy from room service was so sweet and kind—it was such a pleasure interacting with her.||This hotel is beautiful, but what truly sets it apart is the incredible staff. They go above and beyond to make you feel at home. Highly recommend staying at the Valencia!

Super M.

This is one of the places I always wonder what it is like inside. ;).

Summary- Great location to experience Santana Row. Sadly, it was pretty dead on a Feb weeknight. I think the summer is more lively.

You have to take an elevator to get to the lobby, then another elevator. Quite confusing at first. A Bar within hotel. The room is fine but very dim. I was excited to check out the balcony and realize my husband got a parking lot view.

Sarah T.

I was very pleased with my first stay at Hotel Valencia. Every single staff member I encountered was kind, professional, and eager to help. I was there to facilitate an offsite and every request I made from printing a couple agenda sheets to making some courtyard tables available for breakouts was handled with cheer and without up-charge. It was so refreshing! The food was great, the room was quiet and well appointed. The "signature scent" was overpowering to me but I realize others in my group loved it.