Holiday Inn Express & Suites Springfield by IHG - Springfield, Illinois

Address: 3050 S Dirksen Pkwy, Springfield, IL 62703.
Phone: 2175297771.
Website: ihg.com
Specialties: Hotel, Conference center, Wedding venue.
Other points of interest: LGBTQ+ friendly.
Opinions: This company has 653 reviews on Google My Business.
Average opinion: 3.8/5.

📌 Location of Holiday Inn Express & Suites Springfield by IHG

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Holiday Inn Express & Suites Springfield by IHG

The Holiday Inn Express & Suites Springfield by IHG, located at 3050 S Dirksen Pkwy, Springfield, IL 62703, is a highly-rated hotel that offers a range of amenities and services to ensure a comfortable and enjoyable stay for guests. The hotel features modern accommodations, well-appointed guest rooms, and excellent customer service.

Key Features:

  • Convenient Location: Situated in the heart of Springfield, the hotel is easily accessible from major highways and close to popular attractions, making it an ideal choice for both business and leisure travelers.
  • Complimentary Breakfast: Each morning, guests can enjoy a free hot breakfast buffet, featuring a variety of delicious options to start their day off right.
  • Spacious Guest Rooms: The hotel offers a range of well-appointed guest rooms, including standard rooms, suites, and accessible rooms, all equipped with modern amenities to ensure a comfortable stay.
  • Conference Center: The hotel's state-of-the-art conference center is perfect for hosting meetings, conferences, and events of all sizes, with flexible space and top-notch audiovisual equipment available.
  • Wedding Venue: The hotel also offers a beautiful wedding venue, making it an excellent choice for couples looking to host their special day in a stunning setting.
  • LGBTQ+ Friendly: The hotel is proud to be an inclusive and welcoming environment for all guests, regardless of their sexual orientation or gender identity.

What Customers Say:

The Holiday Inn Express & Suites Springfield by IHG has received 653 reviews on Google My Business, with an average rating of 3.8 out of 5 stars. Many guests praise the hotel's convenient location, comfortable accommodations, and friendly staff, while others appreciate the complimentary breakfast and well-equipped conference facilities.

To book your stay or learn more about the hotel's amenities and services, visit the official website at ihg.com or call the hotel directly at 2175297771.

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👍 Reviews of Holiday Inn Express & Suites Springfield by IHG

Holiday Inn Express & Suites Springfield by IHG - Springfield, Illinois
Brayan C.
3/5

The room overall was good, but the bathroom does need some work. Scratched walls and ripped curtain. It’s right off the highway and there are many places to eat nearby. The service was terrible, as out of the five days that I stayed here, my room was only serviced once. I had to take my own trash out and had to go to the receptionist for fresh towels. When I told the receptionist, she said nothing at all, and gave me a blank expression. Not an apology or what can be done to fix this issue. I would not recommend staying here more than a day.

The breakfast staff were friendly and great to talk to.

Holiday Inn Express & Suites Springfield by IHG - Springfield, Illinois
JLORD88

The towels were stained, bed spread was stained, shower is VERY slippery and I fell as an athletic 22 year old. Room was very warm and never cooled off despite lowering the temperature on the thermostat. TV kept turning off and saying no service. Breakfast was great, good selection, and the man was very friendly who was working breakfast.

Holiday Inn Express & Suites Springfield by IHG - Springfield, Illinois
Trev

Was here for 2 nights and the front desk staff were so helpful and accommodating. Checking in and out was flawless and very efficiently done.
Breakfast can be busy but there was plenty of food available and the guest laundry was complementary which was a nice touch

Holiday Inn Express & Suites Springfield by IHG - Springfield, Illinois
Cindy

My husband and I decided to get away for my birthday weekend. We have stayed at this property and were not disappointed this time either. Anthony was working at the desk, and he was very friendly.

He even gave me two complimentary drink vouchers for my birthday. Anthony even checked in a few times to ensure our weekend went well. The room was clean, and the bed was very comfortable. The hotel as a whole was clean, and breakfast was what we expected while staying at a Holiday Inn Express.

It was nice having the restaurant in the Crowne Plaza right next door.

Holiday Inn Express & Suites Springfield by IHG - Springfield, Illinois
Roger

I left a tablet computer in the room and realized it two hours after leaving the hotel. It took a few calls to get the correct return procedure, and I found it was my responsibility to provide a UPS shipping label. No problem—it was easy enough—the hotel had the label by noon, and I was promised an immediate shipment. I was pretty impressed with the method – it seemed entirely reasonable to me. The problem is it’s a week later, and I still don’t have my tablet. I’m not in a panic since I know the hotel security has it because several of my calls had the statement “oh yeah, I have it right here”. By the UPS tracker, I see it’s on the way now. But why was both my time and the hotel staff's time wasted with dozens of phone calls and emails? Total incompetence.

Holiday Inn Express & Suites Springfield by IHG - Springfield, Illinois
NachoMamma

We enjoyed our stay here! The location is great, the staff were friendly and accommodating and the room was clean and comfortable. The heater in our room was being goofy, and wouldn't turn off, so our room was extremely hot. We called the front desk, and maintenance was there to fix the problem within 5-10 minutes. The problem was fixed, and we cooled down in no time. The breakfast was wonderful and had excellent options. I definitely recommend!

Holiday Inn Express & Suites Springfield by IHG - Springfield, Illinois
James.

Was a bit nervous about this hotel after reading reviews but hotel was great. The whole property was very clean. Room was very clean and beds were comfortable. Breakfast was very good. Would definitely stay here again. Thank you.

Holiday Inn Express & Suites Springfield by IHG - Springfield, Illinois
Happy R. T.

Enjoyed the clean room comfortable. Enjoyed the food and and quite. The service and careing nature of the staff in addressing my needs was respectful and professional. High marks for this operation. Great time

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