Holiday Inn Express & Suites Jacksonville by IHG - South Jacksonville, Illinois

Holiday Inn Express & Suites Jacksonville by IHG: A Detailed Overview

For travelers seeking a comfortable and convenient stay in South Jacksonville, Illinois, the Holiday Inn Express & Suites Jacksonville by IHG presents a compelling option. Located at 2501 Holliday Ln, South Jacksonville, IL 62650, this hotel consistently receives positive feedback and offers a range of amenities designed to enhance the guest experience. The hotel’s telephone number is 2172456500, and visitors can find comprehensive details, including booking information and photos, on the IHG website: ihg.com. This establishment is more than just a place to sleep; it’s a destination offering professional conference center facilities and a beautiful wedding venue, catering to both business and leisure travelers.

Location and Accessibility

The hotel’s strategic location at 2501 Holliday Ln places it within easy reach of several key attractions and businesses in the South Jacksonville area. It's approximately a 20-minute drive to Jacksonville, Illinois, providing access to regional shopping centers, restaurants, and entertainment options. The accessibility is a significant advantage, especially for those traveling for business or exploring the surrounding region. The proximity to I-70 makes it an ideal stopover for those on longer journeys. Furthermore, the hotel is situated in a quiet, residential area, offering a relaxing environment away from the hustle and bustle of city life. Guests consistently appreciate its convenient location and the ease of navigating the area.

Key Features and Amenities

The Holiday Inn Express & Suites Jacksonville offers a variety of features designed to meet the diverse needs of its guests. These include:

• Comfortable Accommodations: All rooms are equipped with modern amenities, such as a flat-screen TV, a work desk, a coffee maker, and a mini-refrigerator.
• Free Breakfast: Guests enjoy a complimentary hot breakfast each morning, providing a convenient start to their day.
• Indoor Pool and Fitness Center: Maintaining a healthy lifestyle is easy with access to the hotel’s indoor pool and fitness center.
• Free Wi-Fi: Complimentary Wi-Fi is available throughout the hotel, ensuring guests can stay connected.
• Meeting and Event Space: The hotel’s conference center is available for meetings, conferences, and other events.
• Wedding Venue: The hotel also provides a beautiful wedding venue option for couples seeking a memorable celebration.
• Pet-Friendly Policy: Guests traveling with pets are welcome, adding to the hotel’s welcoming atmosphere.

Guest Feedback and Reputation

The Holiday Inn Express & Suites Jacksonville consistently receives positive reviews from its guests. Currently, the hotel boasts 312 reviews on Google My Business, with an average opinion of 4/5. Guests frequently praise the cleanliness of the hotel, the friendliness of the staff, and the quality of the breakfast. Many reviewers highlight the value for money offered by the hotel, especially considering the included amenities. Common themes in the reviews include compliments on the comfortable beds, the efficient check-in process, and the overall positive atmosphere. While there are occasional mentions of minor issues, the overwhelming sentiment is one of satisfaction and enjoyment. A detailed analysis of the reviews reveals consistent appreciation for the hotel's commitment to providing a pleasant and hassle-free stay. The hotel management actively monitors and responds to guest feedback, demonstrating a dedication to continuous improvement.

Additional Information and Points of Interest

Beyond its standard amenities, the Holiday Inn Express & Suites Jacksonville is known for being LGBTQ+ friendly, creating a welcoming and inclusive environment for all guests. This commitment to diversity and acceptance is a valued aspect of the hotel’s brand. The surrounding area offers a range of attractions, including local parks, historical sites, and family-friendly activities. The hotel’s location makes it an ideal base for exploring the region. Nearby restaurants provide diverse culinary options, catering to various tastes and preferences. Furthermore, the hotel’s proximity to local businesses makes it convenient for travelers attending meetings or conferences. The hotel is committed to providing a safe and secure environment for all guests, with 24-hour security monitoring and well-maintained facilities.

Recommended Information for Travelers

When planning a stay at the Holiday Inn Express & Suites Jacksonville, it is recommended that travelers:

• Book in Advance: Especially during peak travel seasons, booking in advance is advisable to secure the desired room type and rate.
• Inquire about Conference Room Availability: If you require the conference center, contact the hotel directly to inquire about availability and pricing.
• Confirm Pet Policies: If traveling with a pet, verify the hotel’s specific pet policies and any associated fees.
• Utilize the Hotel Website: The IHG website offers detailed information on room types, amenities, and special offers.
• Contact the Hotel Directly: For any specific requests or inquiries, contacting the hotel directly via phone at 2172456500 is recommended.

In conclusion, the Holiday Inn Express & Suites Jacksonville by IHG is a reliable and well-regarded hotel offering a comfortable and convenient stay for travelers of all types. Its prime location, comprehensive amenities, and positive guest feedback make it a recommended choice for anyone visiting the South Jacksonville area.

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👍 Reviews of Holiday Inn Express & Suites Jacksonville by IHG

Mathew B.

2/5

This was by far my worst experience in a Holiday Inn Express. The comforter was dirty. I called down and asked for a replacement. She brought it up and left. When I spread it on my king bed, I found it was a queen sized comforter. No big deal, I used it. The toilet was stained. There were loose tiles in the bathroom, and the up and down channel buttons didn't work on the remote. What should have been the saving grace (breakfast) was nowhere up to the normal Holiday Inn Express standards. Even the cinnamon roll wasn't as good as I'm used to.

Grdma

We were staying in the area for family event so we wanted larger accommodations. We were able to book a two room suite at this location. The suite was very large and had all we needed for a comfortable stay. The suite had 2 bathroom sinks which was great to spread our toiletries out. The bedroom was also large and the bed was comfortable. The kitchenette had what we needed, a small refrigerator and a microwave. However the microwave was challenging to use, it took a very long time to heat our food.
The room was showing its age.
The staff was great.
I did report one issue to the staff when we checked out,the tile around the toilet was very broken up and we were wondering if the sub floor was failing.
We would recommend this hotel.

Dixie S.

5/5

Service could have been Great if they had told us they didn't have Pancake batter. My husband prefers Waffle, but this Hotel location & Brand was perfect for our purpose this trip. We ask about pancake batter and personnel came, opened machine, walked away and we waited! Nothing happened! I told my husband to try they biscuits since he can't do cinnamon which i love in their rolls. He said: i think the Biscuits were better than the pancakes! Just it they'd been Open about the pancakes they would have rated higher on Service! They get 3 stars as they compensated us when my husband's ask for it!!

Ruben

i travel much for work and being a gold member, i always stays at holidays inn wherever i go. this one in Jacksonville is a bit different i think cause due lack of mgmt or leadership.

During Covid you have to stop by the desk and let them know you need the room to be cleaned each day. after covid this requirement is gone in most hotels but here no, it is still there. i have to leave every day early and normally there is nobody at the desk so every day when i am back my room is not made. there is no sign at desk or a way this is communicated to customers when you check in. in the elevator the level 1 button light is not working. one day i noticed the toilet water was running continuously so i let the person at the desk know and she took note. but next day it was not fixed. other day the room had smoking odor and asked to get the room changed, i normally stay here all the time cause there are not many options in this town and i hope something can be done.

Claudia

Feels the hotel has been neglected with maintenance issues. Broken tiles in the bathroom, ripped curtains, stained and dirty looking carpets, doors that don't lock properly. They also need to improve their cleaning execution. Breakfast can be improved if they had real eggs, and less sugary option for cereal and yogurt. Include ham or cheese. Hard to find something healthy. I'm sure the food options are the lowest cost, but not the heathy ones. I had a banana!

DickRiddle

So, I am a diamond elite yada yada yada. Suffice it to say that I stay at IHG hotels a lot despite my coworkers trying to get me to switch to the H brand. Well, properties like this make me want to switch. One of my coworkers that also travels to this area a lot every year told me that on his first and only stay at this hotel his blackout curtains looked like a cat had been using them as a climbing post. Well, so did mine this time but I was on the ground floor while he prefers the top floor. So that means that they either have a phantom cat going around destroying their curtains or that they really do not care about how ghetto the hotel is. I mean, the decor is way out of date (1970's adult film-ish) and dirty. The desk chairs are fixed leg and not on coasters. The refrigerator/coffee area was just everything stacked on top of each other in a corner where you had to move the fixed legged chair every time you wanted to get to it. AND (this one really ticked me off) the heater shuts down if there is no activity in the room so you come back to a cold room as well as wake up to one. Do not stay here.

TP25

The door to the room was wide open when I arrived. Staff unwilling to come up with me to verify and see conditions of room. Food on floor. Had not been vacuumed. Hair in sink and tub. Drink rings on furniture. No toilet paper or soap.

Kurt J.

1/5

Booked 11 rooms for our baseball team. We called to confirm multiple times over several weeks and they cancelled our rooms the day of our trip even with confirmation numbers. The last time we stayed at this particular hotel was a few years ago. You have to book hotels that are affiliated with Future Champions baseball complex. Avoid Future Champions baseball, Holiday Inn Express, and anything Jacksonville, IL related.