Hilton Garden Inn Chicago OHare Airport - Des Plaines, Illinois

Address: 2930 S River Rd, Des Plaines, IL 60018, United States.
Phone: 8472968900.
Website: hilton.com
Specialties: Hotel.
Other points of interest: LGBTQ+ friendly.
Opinions: This company has 2003 reviews on Google My Business.
Average opinion: 4.4/5.

📌 Location of Hilton Garden Inn Chicago OHare Airport

Hilton Garden Inn Chicago O'Hare Airport

The Hilton Garden Inn Chicago O'Hare Airport is a top-rated hotel located at 2930 S River Rd, Des Plaines, IL 60018, United States. With a phone number of 8472968900, guests can easily reach the hotel for any assistance they may need. The hotel's website, hilton.com, provides comprehensive information about the hotel's amenities, services, and booking options.

SPECIALTIES

  • Hotel

OTHER POINTS OF INTEREST

  • LGBTQ+ friendly

OPINIONS

This company has received an impressive 2003 reviews on Google My Business, with an average opinion rating of 4.4/5. Guests frequently praise the hotel's excellent service, friendly staff, and top-notch amenities.

One satisfied guest mentioned, "The service level is very good. Everyone has been super nice and helpful. Breakfast was great. Pool area is awesome. We have terrible luck traveling with our two year old due to flight cancellations, but this has made her day. They have an indoor splash pad, pool, and spa." This opinion highlights the hotel's commitment to providing a family-friendly environment and exceptional customer service.

Another reviewer noted, "I loved the cleanliness of the room. The beds were comfortable, and the staff was attentive to our needs. The location is convenient, just a short drive from O'Hare Airport." These comments demonstrate the hotel's dedication to maintaining a clean and comfortable space for guests while offering easy access to transportation options.

Overall, the Hilton Garden Inn Chicago O'Hare Airport is highly recommended for travelers seeking a comfortable, well-appointed hotel with exceptional service and amenities. With its convenient location, friendly staff, and numerous positive reviews, this hotel is an excellent choice for anyone visiting the Chicago area.

👍 Reviews of Hilton Garden Inn Chicago OHare Airport

Hilton Garden Inn Chicago OHare Airport - Des Plaines, Illinois
Joe S.
5/5

The service level is very good. Everyone has been super nice and helpful. Breakfast was great. Pool area is awesome. We have terrible luck traveling with our two year old due to flight cancellations but this has made her day. They have an indoor splash pad, pool and spa. Highly recommend over others on the area!

Hilton Garden Inn Chicago OHare Airport - Des Plaines, Illinois
Adrian A.
5/5

I was really pleased with this hotel. It was a little more expensive than some of the others nearby but I thought I’d give it a shot being a Hilton Honors member. Rooms were clean, serviced every other day - staff was helpful and polite - my internet didn’t work and the staff quickly provided me with a code to just get it working which I appreciated! The food at the restaurant was really good - one of the best hotel restaurants I’ve dined at!

I had Carol as a server when I dined at the hotel every night and she was awesome! She knew the menu and her guidance helped me select some great entrees every night I was here. I really appreciate that - it seems rare today that servers today will give honest opinions or advice on the menu. Eating good when I travel is really important to me and she helped me have a great experience here.

Also - the bacon at breakfast is the best I’ve had at a hotel buffet. It’s usually dry and flavorless - this was perfectly cooked and flavorful. Nicely done!

This will be my new go-to hotel in Chicago when I come here for work or travel.

Hilton Garden Inn Chicago OHare Airport - Des Plaines, Illinois
Car7177

Check in was fast and easy. Our room was very clean and bed was comfortable. The pool was decent size and temp was ok. Very close to O'hare airport and many dining option close to the hotel. Parking is an additional fee but was very convienent to get in & out. Lobby area has many spots for lounging. Also, have small dining area that serves breakfast and lunch.

Hilton Garden Inn Chicago OHare Airport - Des Plaines, Illinois
Chris G.
5/5

I was very impressed with the customer service. We were stuck in Chicago overnight when we missed a connecting flight. The Hilton gave our group of six some great accommodations. Very professional and courteous staff greeted us around 11PM, and the same shift was working at 4:30AM when they helped us coordinate a shuttle to get back to the airport. I forgot a jacket in my room and the hotel staff was very accommodating about shipping it to my home. So if you're stranded by your airline in Chicago - this is the hotel you want to land at.

Hilton Garden Inn Chicago OHare Airport - Des Plaines, Illinois
Tara W.
3/5

I have mixed emotions about my stay here I booked one night for my son birthday, which was a Saturday to Sunday the midday shift is very nice night shift is rude I asked for utensils and paper plates and they looked at me like I was speaking, a different language or something the rooms are clean but small. The pool area is nice way too much chlorine in the water. If you go on a weekend, it’s really crowded in the pool area. They have a hot tub and a swim area for little babies. They do not have free breakfast, but they do have a restaurant inside. They have parking but it is not free. I have to pay $23 for parking even though I stay there.

Hilton Garden Inn Chicago OHare Airport - Des Plaines, Illinois
scrapmomof3boys

We stayed here Thanksgiving night before we flew out the next day. The restaurant was open for dinner and the food was very good. The staff was very helpful at this hotel. The shuttle service was great going to the airport and then coming back to the hotel to get our vehicle when we returned from our trip. I was able to book a one night stay and 14 night parking package at this hotel for a good price.

Hilton Garden Inn Chicago OHare Airport - Des Plaines, Illinois
ky
5/5

we had issues with our booking through a third party booking. Ali was super helpful and talked to the booking site and even upgraded us due to the issues and the wait. He was super helpful through the whole process. Our room is clean and looks all nice, just your standard hotel room. Really pleased with the customer service here.

Hilton Garden Inn Chicago OHare Airport - Des Plaines, Illinois
Tyler S.
2/5

Room was basic but good enough for a night near the airport. Super easy travel to the airport even with a couple inches of snow. My main note is to not rely on the shuttle to the airport. We arrived downstairs at 4:40 for the 5:00 shuttle just to be informed that the next shuttle would be at 5:30 because a large group had booked the 5:00. This was after the night before asking if we could put our name down for the shuttle and we were told there was no need/there was no listing. No assistance from the front desk after being informed. I stay at a lot of hiltons and have never had an issue with the shuttle at other locations. In my experience if they anticipate an issue they create a sign in to confirm your seat. Would recommend implementing this, might be helpful for other in the future.

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