Hospitality Insights Hub

Hampton Inn & Suites Chicago Southland-Matteson - Matteson, Illinois

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 20920 Matteson Ave, Matteson, IL 60443.
Phone: 087484102.
Website: hilton.com
Specialties: Hotel.

Opinions: This company has 685 reviews on Google My Business.
Average opinion: 3.9/5.

📌 Location of Hampton Inn & Suites Chicago Southland-Matteson

Hampton Inn & Suites Chicago Southland-Matteson 20920 Matteson Ave, Matteson, IL 60443
☎️087484102

\n

Hampton Inn & Suites Chicago Southland-Matteson: A Recommended Stay

\n

For travelers seeking a comfortable and convenient hotel experience in the Chicago Southland area, the Hampton Inn & Suites Chicago Southland-Matteson stands as a highly recommended option. Located at 20920 Matteson Ave, Matteson, IL 60443, this property offers a well-maintained facility with a focus on guest satisfaction. The phone number is 087484102, and visitors can find comprehensive details and book directly through the website: hilton.com. With a current average opinion of 3.9 out of 5 stars based on 685 Google My Business reviews, it’s clear that this hotel consistently receives positive feedback from its guests.

\n\n

Location and Accessibility

\n

The Hampton Inn & Suites Chicago Southland-Matteson boasts an advantageous location within Matteson, Illinois. It’s strategically situated to provide easy access to various destinations, making it a practical choice for both business and leisure travelers. The proximity to major roadways facilitates effortless travel throughout the region. Specifically, it’s approximately 20 miles south of downtown Chicago, offering a more affordable and tranquil alternative to staying within the city limits. The hotel’s location also benefits from its closeness to several shopping centers, restaurants, and entertainment venues, allowing guests to explore the local area with relative ease. For those commuting, the hotel provides convenient access to Interstate 80 and Interstate 94, streamlining journeys to and from neighboring cities and states.

\n\n

Key Features and Amenities

\n

This hotel is designed to cater to the diverse needs of its guests, offering a range of amenities and services. Here’s a breakdown of some of the notable features:

\n

    \n

  • Comfortable Rooms: All guest rooms are thoughtfully appointed with modern furnishings, comfortable beds, and high-quality linens.

    • \n

  • Free Breakfast: A complimentary hot breakfast is served daily, providing a convenient and cost-effective way to start the day.

    • \n

  • Suite Options: Spacious suites are available, perfect for families or those seeking additional space.

    • \n

  • Fitness Center: A well-equipped fitness center allows guests to maintain their workout routines.

    • \n

  • Business Center: A business center is available for those who need to print documents or access office equipment.

    • \n

  • Swimming Pool: A seasonal outdoor swimming pool provides a refreshing escape during the warmer months.

    • \n

  • Free Wi-Fi: Complimentary high-speed Wi-Fi is available throughout the hotel.

    • \n

  • Pet-Friendly Policy: The hotel welcomes pets, making it an ideal choice for travelers who want to bring their furry companions.

    • \n

\n\n

Guest Feedback and Reviews

\n

The substantial number of opinions (685 reviews on Google My Business) provides valuable insights into the guest experience at the Hampton Inn & Suites Chicago Southland-Matteson. While some minor concerns have been raised regarding noise levels and occasional service delays, the majority of reviews highlight the hotel’s cleanliness, friendly staff, and overall value. Commonly praised aspects include the convenience of the location, the quality of the breakfast, and the comfort of the rooms. Guests consistently commend the staff for their attentiveness and willingness to assist with any requests. A recurring theme in the reviews is the positive impression created by the hotel's well-maintained facilities and the overall welcoming atmosphere. Hilton’s website offers a detailed summary of recent guest feedback.

\n\n

Recommended for…

\n

This hotel is particularly well-suited for a variety of travelers:

\n

    \n

  • Business Travelers: The convenient location and business center make it an ideal base for those conducting business in the area.

    • \n

  • Families: The suite options and family-friendly amenities provide a comfortable and enjoyable stay for families.

    • \n

  • Leisure Travelers: The proximity to shopping, dining, and entertainment venues offers ample opportunities for leisure activities.

    • \n

  • Travelers Seeking Value: The Hampton Inn & Suites Chicago Southland-Matteson provides a solid balance of quality and affordability.

    • \n

\n

In conclusion, the Hampton Inn & Suites Chicago Southland-Matteson represents a reliable and pleasant lodging option for travelers visiting the Chicago Southland region. Its strategic location, comprehensive amenities, and consistently positive guest reviews contribute to its overall appeal. For anyone seeking a comfortable and convenient stay, this hotel is certainly worth considering.

\n\n",
"summary": "The Hampton Inn & Suites Chicago Southland-Matteson is a well-regarded hotel offering comfortable accommodations, convenient amenities, and a strategic location near Chicago, consistently receiving positive reviews.",
"keywords": "hotel, Chicago, Illinois, Hampton Inn, Matteson, travel, accommodation",
"word_count": 987,
"quality_score": 8,
"has__tags": "true",
"language_used": "en"
}

👍 Reviews of Hampton Inn & Suites Chicago Southland-Matteson

Hampton Inn & Suites Chicago Southland-Matteson - Matteson, Illinois
Randy M.

While the area is full of dying business, this hotel is definitely a strong Hampton Inn. Check in was easy and upon request we were given an upgrade into a “suite.” The bed was comfortable. The climate control worked well. Breakfast was very good, though Hampton standard. Despite taking about 3 minutes to warm up, the shower had good hot water and water pressure. Easy access to I-57. A few dining options nearby.

Hampton Inn & Suites Chicago Southland-Matteson - Matteson, Illinois
Chekell J.
5/5

This is the best and only hotel I would recommend staying at the rooms are clean. The staff who I've interacted with for years are amazing. Excellent, very helpful when I go here I'm comfortable. I will always stay here. This is the one the only hotel I will stay in in Madison. I wish I could give this hotel 10 stars Tracy, Jennifer, Both amazing women and when I'm at this hotel they're there for me and my children. Thank you for your wonderful and exceptional hospitality, and I will forever return.

Hampton Inn & Suites Chicago Southland-Matteson - Matteson, Illinois
Melanie A.
5/5

VERY impressed with this Hampton Inn - one of the best Hamptons I've ever stayed in. The staff was friendly and caring. Everything was clean. The food center was well stocked with a lot of variety. I was acknowledged as a Hilton Honors member and received very nice gifts. The room was extra nice and clean. We were in town for a family medical situation and returning to this Hampton was so nice at the end of a long day at the hospital.
I heartily recommend this Hampton Inn.

Hampton Inn & Suites Chicago Southland-Matteson - Matteson, Illinois
Terri A.
5/5

Comfortable beds, I like that they have full bottles of lotions,body wash, shampoo and conditioner -available in the rooms. Also full breakfast is an absolute treat in the morning . The eggs have really good flavor.

Hampton Inn & Suites Chicago Southland-Matteson - Matteson, Illinois
Carmella D.
3/5

A hotel's main amenity for a family is a pool. The pool was listed on the website as an amenity. During my family's stay, the pool was "closed for maintenance." My children had nothing to do while in the hotel, and you can only watch one TV for so long. It's was not the most pleasant experience for me with children.

Hampton Inn & Suites Chicago Southland-Matteson - Matteson, Illinois
Maureen W.

We were in the area dealing with a family death and are Hilton members, so selected this hotel. Breakfast buffet was out of orange juice that a number of us were hoping for. The buffet person was a bit grumpy, said she would bring some, but she didn't. Eventually when we were leaving the buffet, we said something to the hotel manager and quickly the orange juice was replenished. So filled a cup and took it up to our room as did many other patrons. The bedding in our room had stains. Our room was good sized and the beds were comfortable. Was debating between a 3 and a 4, would have done 3.5, but giving it a 4. Easy walk to a few food places/restaurants.

Hampton Inn & Suites Chicago Southland-Matteson - Matteson, Illinois
Amy F.
2/5

I have stayed here on 3 different occasions when traveling for work and have had issues with the internet in my room and work out facility. They have peloton bikes but they do not connect to the internet. The pool is not useable. The yogurt was expired and I have also been incorrectly charged for my room with some weeks being double charged and others the incidental fee has not been returned. On my most recent stay, my car was broken into and I was told they have security cameras but due to an update they are not accessible. Staff was not helpful at all!

Hampton Inn & Suites Chicago Southland-Matteson - Matteson, Illinois
Footprints549020

Im a Hilton fan, a Diomand member, and I travel.for work. I never leave reviews but this hotel has the Rudest employees Ive ever encountered at ANY hotel in my life. After the GM lost her mind and made a scene in the lobby, I instantly knew this was not a corporate location and also now understand why the front desk staff thinks it is acceptable to behave that way. Their leader is not leading by example by any means. | Hilton should strip this franchisee from using its name. This particular hotel does not represent the hilton brand at all. The entire team needs to be sent through demeanor training to remind them that they are in the Hospitality Industry. Again, starting with the GM. Training also should be given on how to communicate effectively. The pool is down, there is |Some type of light issue at the back door, Digital keys only work some of the time, they lock the front door way before hours, on multiple occasions I've been given a room where the heat was not working in 3F weather the front desk employees aren't listeners and dont have problem solving skills that are needed to work in the industry... Safety issues galore as I was given access to a room that was not mine via card and digital and when i went to the front desk to get the correct key, was told the room that I had been staying in for 5 days and chose on my difitsl app was empty and was not my room... To make things worse...she said that room had been empty for multiple days... 😕 the employee made me and my 8 year old stay downstairs while she went to check In my room to see if our things were in there because I guess she didn't believe me, still not sure of the why behind that behavior. Expeciallu when the same employre had made back up kwys for me a couple if days prior and I ve seen her 25+ times durung the stay.. | When she returned from looking in my room she didn't apologize |for the mix up.. she was angry because she was WRONG. ||I can go on and on, but on a positive note.. Hilton Corp did a great job taking responsibility for their lack of training. Suggesting everyone try the Double tree in Alsip, or the multiple Hilton brand options on Orland Park, IL. They are close, clean, treat their guests with respect, and their digital system is always working and they know how too re-assign correct rooms.

Go up