Hampton Inn Phoenix/Anthem - Anthem, Arizona

Benjamin Torres

Shopping right across the street, plenty of places to eat, and at the door to northern Arizona’s treasure trove of natural wonders. Great place to stay. Early morning sunrise gives you a great treat and so do sunsets.

Moody Eldessouki

Check in was great every thing was great, till on Dec 1,2024 @ 6:42 pm I am entering the hotel and asking about coffee for the room then a senior lady said no they don't have regular coffee and only offered decaffeinated, but the problem she accuse me that i took 2 bottles of water from her shelf , but this wasn't true, i brought my 2 bottles from the car and she just insisting that i took the bottles and said she have cameras, and Bingo so please i need someone to check the camera and reach out to me before checking out tomorrow.
As this is totally unacceptable accusing your customer for something they did not do!!!!!!

Please I need someone from the management team from the hotel and the management team from Hilton Corp. to reach out to me, as i think this is not what the brand Hilton stands for.
Staff really needs training.

I will definitely not recommend the brand of Hilton to any family and friends in future.

Maria

We stated over thxgiv.holiday One of our rooms had roaches. It was on first floor near exit. It was also very noisy with pipes rattling.
Upon arrival front desk was empty. We had to holler. Finally “ Sonia” came out and gave us dirty look. We advised we needed to check in ( really- it was 9 pm! We drove far to get there). She never welcomed us nor said anything besides giving us our keys. She refused to later help my husband w WiFi issues. Very rude. Won’t stay here again.

Tom Merz

Typical motel room, but perhaps just slightly more roomy. Bed was very comfortable. Selected this hotel because it was the closest to Quintero Golf Course. Outdoor pool overlooks parking lot. Had to go to 1st floor, from the 3rd, for ice. All in all, typical low-priced hotel. Clean though.

Kendrick Mullet

Older hotel - could use improvements… you get what you pay for here. The building is obviously dated, which sometimes can still be clean, but our experience wasn’t that. Sink had hairs, tub as well. Purple spots on tub. It appears cleaning crew missed a few tasks. Room was large, and well put together. Night clerk was not friendly. “Checking in? Name? You’re all set, elevator is that way”. Was the extent of her entire conversation with me.
Breakfast staff more than made up for that though, super helpful and friendly. And by the way, delicious breakfast! Large selection of real food! Convenient to interstate.

Kay Bugg

Location was great it was near everything we needed very convenient. Within Walking distance is a del taco, dennys, gas station, Chinese & a smoke shop. You could have even walked to the outlet mall although we drove. Service was a 5 starts we had a big group so we went through a lot of toilet paper they helped us a lot ? they brought everything to our room which was on the 3rd floor, even brought us a microwave because one was not in the room, breakfast was great best breakfast I’ve had at a hotel! I gave 3 starts to the rooms because hair was left in our bathroom trash and on the floor, it just didn’t look swept and looked like it had sat for awhile or housekeeping just slacked that day, but I will say the housekeeping on our floor that week gave us everything we needed and was very kind! Overall good experience would stay again

Roger Reis

The place was decent. The place was clean. No dirt, no bugs. I'd stay here again. Have no complaints. Comfy beds.

The design of the cabinets was a bit strange. Cabinet with a fridge and the other cabinet looked like the inside of a dishwasher. Pull out wire racks? This was just an odd concept to me.

Lucia Castello

We had a great 3 days at the hampton! The room was very nice, TV with cable, frig that needed repair. I tried to wash a load of laundry but for some reason my card would not work in the machine. The amazing front desk clerk put her card in and it worked.
There was breakfast each morning. They put out quite the spread of choices. Waffle bar, bagel and toast, hot breakfast with eggs, cubed potatoes, bacon and sausage. Fruit, yogurt and so on. If you left hungry, it was your fault.
The Hampton inn was very welcoming, the staff was most helpful. Mary was not only helpful but friendly, she went the extra mile for every guest that came in. She is a huge asset to this company. I sure hope she is paid well. Linda and Monique were also very kind and helpful. Will visit again.