Hampton Inn Carbondale - Carbondale, Illinois

Address: 2175 Reed Station Pkwy, Carbondale, IL 62901.
Phone: 85496900.
Website: hilton.com
Specialties: Hotel.

Opinions: This company has 600 reviews on Google My Business.
Average opinion: 4.1/5.

šŸ“Œ Location of Hampton Inn Carbondale

El Hampton Inn Carbondale es un hotel de clase media alta ubicado en Carbondale, Illinois, a solo unos pocos kilómetros de la Universidad Southern Illinois. La dirección del hotel es 2175 Reed Station Pkwy, Carbondale, IL 62901, y el teléfono es 85496900.

El Hampton Inn Carbondale ofrece habitaciones cómodas y limpias, equipadas con todos los servicios bÔsicos, como cama queen-size, televisor con canales de pago, minibar y baño privado. El hotel también cuenta con una piscina al aire libre, un gimnasio, un restaurante y un bar.

El Hampton Inn Carbondale es conocido por su ubicación ideal, a solo unos pocos minutos a pie de la Universidad Southern Illinois y del centro comercial de Carbondale. El hotel también es accesible por carretera, con estacionamiento gratuito disponible.

Algunas de las caracterĆ­sticas y servicios destacados del Hampton Inn Carbondale incluyen:

  • Hotel de clase media alta
  • Habitaciones cómodas y limpias
  • Piscina al aire libre
  • Gimnasio
  • Restaurante y bar
  • Ubicación ideal cerca de la Universidad Southern Illinois
  • Estacionamiento gratuito

Según las opiniones de los clientes, el Hampton Inn Carbondale tiene una media de opinión de 4.1/5 en Google My Business, con 600 reseñas en total.

Para planificar su estancia en el Hampton Inn Carbondale, puede visitar su sitio web en hilton.com y reservar su habitación en línea.

šŸ‘ Reviews of Hampton Inn Carbondale

Hampton Inn Carbondale - Carbondale, Illinois
Scenic18167983933

I stayed at this hotel for work, and unfortunately, my experience was disappointing:||||Bugs in the Bathroom: A major hygiene issue.||Water Issues: Took 3–5 minutes to get hot water; I ended up taking a lukewarm shower the first night.||Beeping Noise: Persistent noise (like a smoke alarm with a dead battery) disrupted my sleep several times. It turned out to be the dryer beeping.||Fire Safety Concerns: Black tape covered what appeared to be fire safety devices—concerning and likely a violation.||Sewage Smell: A strong odor on the other side of the building was nauseating—clearly more than a minor issue.||After checkout, I had to retrieve a forgotten charger. The front desk staff assured me it wasn’t a problem, but later, management charged me for an additional night. Despite contacting Hilton and the Carbondale location, I’ve been ignored or dismissed. I also had the Fox News treatment someone else experienced on here. I wanted to watch espn, no one was watching tv, and the staff lady came in and turned it to Fox News, cranked it up, and took the remote. So that’s an unpleasant way to enjoy breakfast. Not all of us are into that propaganda stuff. šŸ˜‰||||I almost never write reviews—even when I have bad experiences—so the fact I’m writing this should tell you something. It’s a shame because I’ll be traveling here often for work, but they traded one quick score (the extra night charge because I returned for my charger) for what could have been 15+ stays a year. Not a smart way to do business, and it shows they don’t prioritize customers.||||In conclusion: I won’t stay here again and recommend you look elsewhere. Between the bugs, safety concerns, noise, and shady practices, this place reflects poorly on the Hampton brand. Lesson learned.

Hampton Inn Carbondale - Carbondale, Illinois
Patrick G.

This hotel is tired and somewhat dirty. The bathroom fixtures are not in working order.My feet were sticking to the bathroom floor. And I felt that the carpet was dirty. In the future, I will choose an alternative hotel. Usually, Hampton Inns are a safe bet, no so much anymore.

Hampton Inn Carbondale - Carbondale, Illinois
Amanda P.
1/5

I wish I could leave negative stars! I went to check in and was told my reservation was canceled, as they were overbooked! I never received a call or email! Asked to talk to the manager, and the GM came out and stated the same thing! No apology, no let’s see if we can get you a room at another Hilton! Nothing! I always stay with Hilton but after this never again! I was so upset! And the desk lady and GM could have cared less! I am still shocked!

Hampton Inn Carbondale - Carbondale, Illinois
Casey W.
1/5

Do not stay here. The sewage smell was so awful we ended up sleeping in our car. Our room was on the same end as the laundry room and the pool. We aren't sure where the smell originated from as we didn't smell it in the lobby. The hallway on that end of the hotel and our room smelled terrible from raw sewage, enough to make us nauseous. The room was not very clean and needs updated. DO NOT RECEOMMEND. We ended up moving to another hotel early the next morning. Frustrated that since we booked through Priceline, we weren't able to get a refund.

Hampton Inn Carbondale - Carbondale, Illinois
Carrie A.
5/5

The best Hampton staff we’ve ever encountered. Everyone was so warm and welcoming. Miss Margaret’s breakfast was phenomenal! And she’s a delight šŸ™‚ Would definitely stay here again if I happened to be in this neck of the woods.

Hampton Inn Carbondale - Carbondale, Illinois
Casey C.
1/5

This had to be one of the worst stays at a Hampton Inn I have ever experienced. Extremely loud. Called front desk and complained about the extreme noise above our room. Was told someone would go up and settle, obviously it never happened. I had to actually bang on the ceiling the next morning and they finally stopped. I could actually hear the person in the adjoining room snoring and also hear their cell phone vibrating on the nightstand. This was on top of having my noise maker app going from my phone. Front desk staff was nice, but was told I would hear from the owner today 3/4 /25 as the General Manager no longer was employed there as of 3/1/25. Never got a response . 3 nights of very little sleep made for a very long 7 hour drive back home. Not to mention the memory of the human nasal fluid that was stuck to the wall in plain view next to the bed.

Hampton Inn Carbondale - Carbondale, Illinois
Susanna P.
2/5

We are loyal Hilton customers for many years. Hamptons are a go to. Usually clean comfortable and affordable. It just isn’t the case here anymore. We had two rooms neither was clean. There were dirty linens in one and rat poison pellets. And the floor in the other was so sticky, many dead bugs and the room was just generally dishelved. The hot water didn’t work - cold showers. The toilet didn’t flush properly - which they never fixed properly. The water pressure was lacking. The whole thing was just generally not to standard. It seems that things have just gone down hill here. While the staff was always very pleasant and understanding the management just isn’t on top of maintaining the property.

Hampton Inn Carbondale - Carbondale, Illinois
Kayla E.
1/5

Very displeased with this hotel and the staff. Went to Carbondale for a softball tournament with my softball team and called a month in advance to block off rooms for my families. Was told everything was good to go and then the day before we were to check in, called and they never blocked off rooms. Families then had to frantically try and book online or any way they could considering it was the day before leaving. The staff was extremely unhelpful. Was going round and round with the staff about the stay.

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