Golden State Claims Adjusters - Carlsbad, California

Golden State Claims Adjusters, located at 2244 Faraday Ave #126, Carlsbad, CA 92008, United States, stands as a notable insurance agency serving the local community. This establishment provides specialized services crucial for individuals and businesses navigating the complexities of claims processes. Their expertise lies in the field of claims adjusting, a vital component of the insurance industry that ensures fair and accurate assessment of damages or losses.

The physical presence of Golden State Claims Adjusters offers clients a direct point of contact in Carlsbad. Operating from their address in Carlsbad, the agency caters specifically to the needs of residents and potentially nearby businesses within the California region. Insurance agency services can encompass a wide range, including policy acquisition, risk management consulting, and, as their name suggests, managing the claims process. A clean and accessible facility, which includes a Wheelchair-accessible car park and a Wheelchair-accessible entrance, ensures that their services are available to all members of the community, reflecting a commitment to customer accessibility and convenience.

For individuals or entities seeking insurance services, Golden State Claims Adjusters presents itself as a resource within the insurance claims landscape. Their core specialty is likely tied to investigating and evaluating insurance claims, acting on behalf of insurance companies to determine the validity and extent of coverage for various incidents, such as property damage, liability issues, or personal injury. This requires a deep understanding of insurance policies, legal regulations, and investigative techniques.

When considering engaging the services of Golden State Claims Adjusters, potential clients should be aware of their market reputation. The agency has garnered attention through Google My Business reviews, receiving feedback from the community. Specifically, Golden State Claims Adjusters holds a record of 16 reviews on Google My Business, with an aggregated average opinion score of 1.3/5. This numerical average, derived from customer feedback, indicates predominantly negative experiences reported by a segment of their clientele. It is imperative for anyone considering interaction with this business to acknowledge this feedback and potentially seek further information or testimonials before making a decision.

Key Information for Prospective Clients

For effective engagement with Golden State Claims Adjusters, the following information is highly recommended:

Contact Information

The primary methods for reaching Golden State Claims Adjusters are through their provided phone number or website. The listed Phone: 8664727662 offers direct communication for inquiries or consultations. Alternatively, the Website: goldenstateadjusters.com serves as an online hub, likely providing detailed information about their services, company history, contact details, and potentially client testimonials. Utilizing these official channels ensures that inquiries are directed appropriately.

Understanding Their Services

Given their specialty in insurance agency work, clients should clearly define the nature of their needs. Are they seeking assistance with a specific claim, exploring insurance options, or requiring ongoing risk management advice Understanding the specific scope of the required service allows for a more targeted approach. It is advisable to inquire about their experience with particular types of claims or insurance policies relevant to the individual or business case. Transparency regarding fees, response times, and the claims process itself is also crucial information to obtain.

Evaluating Reputation and Accessibility

Considering their online presence, particularly the average opinion of 1.3/5 based on 16 Google My Business reviews, prospective clients should critically assess the feedback received. While a low average suggests significant room for improvement, the specific details within the reviews can offer more nuanced insights. Are the criticisms consistent across different aspects of their service Evaluating this feedback is essential before committing to their services.

The physical accessibility features are commendable, with a Wheelchair-accessible car park and Wheelchair-accessible entrance ensuring that the facility itself is welcoming and usable by everyone. This is particularly relevant for face-to-face meetings or visiting the Carlsbad office. Beyond physical access, ensuring that their communication channels and processes are accessible to all potential clients, including those with various abilities, is another important factor.

Conclusion on Golden State Claims Adjusters

Golden State Claims Adjusters, operating from their Carlsbad location, positions itself as a provider of insurance agency solutions, specializing in claims adjusting. Their physical infrastructure supports accessibility for clients. However, the available online reviews paint a picture of customer dissatisfaction, with a low average rating indicating potential issues in service delivery or client satisfaction. Therefore, while they offer a specific service within the insurance claims field, potential clients are strongly advised to conduct thorough due diligence, seek further clarification on their services and processes, and carefully consider the existing client feedback before establishing any professional relationship.

👍 Reviews of Golden State Claims Adjusters

James R.

1/5

I would give them 0 stars if it would let me.
Hire an attorney to handle your claim immediately. This is the most incompetent and unprofessional company I have ever dealt with.
We are 6 months into a simple claim and it took 4 months just to get an adjuster on-site that had the “experience “ required. The first adjuster that Goldenstate hired didn’t have the “expertise” to estimate this claim according to Goldenstate - it took 4 months after his estimate for them to determine this and to send a second adjuster out. The second adjuster never responded because they haven’t been in business for over two years so this took another week. They finally sent the third adjuster which coincidentally worked for the same firm as the 1st adjuster and his estimate was nearly identical. by the end of month #5 a settlement was finally reached with our customer. Considering the damages were 130k with a 50k sublimit they should have settled with in 30 days. It has been 3 weeks since the settlement was signed and they still have not issued a check. They committed to a date and guaranteed that the check would be issued and mailed overnight. Of course it’s been nearly a week since that date and it still hasn’t been issued nor can they provide an update as to why or when it will be issued. As the insured I should have been able to turn this claim over and walk away but I have had to literally babysit and reach out to supervisors with complaints on weekly basis since the start of the claim to make sure my customer doesn’t get ripped off by these guys.
Run from this company at all cost, no matter if you are the insured or if your contractors policy instructs you to file a claim with goldenstate, get a different policy immediately .-

Update- ultimately they did send the check, it was just a week after they had promised and over a month after they were paid by the actual insurer. They receive payment from the insurer, they deduct their exorbitant fees and then they hold your money and use it as cash flow for as long as they can. They will claim delays from “processing” until you finally pin them down and make them pay you. In our case the claim was $52,500.00 their fees to essentially do nothing but be a terrible middle man was over $10,000.00- just to estimate a damaged trailer. At some point they will bankrupt and it will be after they collect several payments from the insurers and fail to pay the insured.

Nina G.

1/5

Do not do business with this company - they are awful!! My house, and 2 of my neighbors houses are on the verge of being condemned and Amanda, the claims adjuster is holding everything up by not allowing any of the repairs to start. She wont answer any of our calls or emails and neither will her boss, Tracy. I'm not sure how these people are in business. Absolutely terrible.

Walter Z.

1/5

Wow just wow if you are looking this company up its already too late. They use real carriers on certificates yet they use these companies when no one else will write them. They denied our claim for lack of cooperation from the insured. They caused $20k worth of damage to our building.we had them admit in writing they destroyed a ton of our property. On my filing of the claim the adjuster was like oh if they don’t cooperate we don’t pay. Very strange on an initial call but it’s because they have a nice scam going. Filed with the insurance commissioner well they found a nice loophole now we have to sue this llc. What a joke the certificate and having insurance means nothing! This company is a joke I’ll keep contacting AIX who said they won’t allow them to write with their name anymore but they allowed it in the first place it’s on them!

Josiah P.

1/5

DO NOT DO BUSINESS WITH GOLDEN STATE CLAIM ADJUSTERS. Please take my word for it. I totally screwed me over and I have never been so frustrated in my life. I am done with them and moving on to someone else. Thankfully the claim that I had wasn’t astronomical because had it been I would be sunk. I’ll be able to pay this myself but it is a very painful lesson.

tbroofer

1/5

This insurance company is a total fraud!
Absolutely horrible! Leaches! Crooks!
Tracy moss carfagno is a leach! Berry mathews is a leach! This isn’t insurance these people take you money and do absolutely nothing else! Total scam

Denise Y.

1/5

What a waste of time they are! They have you running around in circles for six months claim adjuster‘s who make appointments and don’t show up, or cancel within hours of an appointment after you’ve taken days off of work. They are the insurance company of a roofing company who stepped over a 3 foot wall to start tearing up the wrong roof. 🤦🏻‍♀️

veronica A.

1/5

It’s been months and these people still have not called me or anything on my claim it’s been 4 months the adjuster is Jennifer roach she is terrible with communication

p L.

1/5

They stop talking to you on a whim....it is very unprofessional and illegal. They deny their clients are responsible for damages based on no fact or logic