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Frais Spa at The O Hotel - Los Angeles, California

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 819 Flower St, Los Angeles, CA 90017, United States.
Phone: 2138421819.
Website: fraisspa.com
Specialties: Day spa, Facial spa, Health spa, Massage spa, Massage therapist, Reflexologist, Skin care clinic, Wellness center.
Other points of interest: Wheelchair-accessible entrance, Wheelchair-accessible parking lot, Wheelchair-accessible washroom, Washroom, Restaurant, Appointments recommended, Debit cards, Credit cards.
Opinions: This company has 66 reviews on Google My Business.
Average opinion: 4.2/5.

📌 Location of Frais Spa at The O Hotel

Frais Spa at The O Hotel 819 Flower St, Los Angeles, CA 90017, United States

☎️2138421819

⏰ Open Hours of Frais Spa at The O Hotel

  • Monday: 10 a.m.–7 p.m.
  • Tuesday: 10 a.m.–7 p.m.
  • Wednesday: 10 a.m.–7 p.m.
  • Thursday: 10 a.m.–7 p.m.
  • Friday: 10 a.m.–9 p.m.
  • Saturday: 10 a.m.–9 p.m.
  • Sunday: 12 a.m.–5 p.m.

Frais Spa at The O Hotel is a premier wellness destination located at 819 Flower St, Los Angeles, CA 90017, United States. This high-end day spa offers an extensive range of services, including facial spa treatments, health spa programs, massage services, and skin care treatments, all provided by skilled massage therapists and reflexologists. The spa is situated within The O Hotel, a luxurious accommodation option in the heart of Los Angeles.

Frais Spa is renowned for its commitment to providing a tranquil and rejuvenating experience for all its visitors. The spa features a wheelchair-accessible entrance, parking lot, and washroom facilities, ensuring that guests with disabilities can also enjoy the benefits of this exceptional wellness center. Additionally, the spa is conveniently located near a restaurant, making it easy for guests to enjoy a meal before or after their spa treatments.

Key Features and Services:

  • Day spa, Facial spa, Health spa, Massage spa
  • Massage therapist, Reflexologist, Skin care clinic
  • Wellness center

Other Points of Interest:

  • Wheelchair-accessible entrance
  • Wheelchair-accessible parking lot
  • Wheelchair-accessible washroom
  • Restaurant
  • Appointments recommended
  • Debit cards and Credit cards accepted

Frais Spa at The O Hotel has garnered an impressive reputation, with a 4.2 out of 5-star rating based on 66 reviews on Google My Business. This outstanding review average speaks to the high-quality services and exceptional customer experiences that the spa consistently provides.

Recommendation:

If you are seeking a luxurious and indulgent spa experience in Los Angeles, look no further than Frais Spa at The O Hotel. With its comprehensive range of treatments, wheelchair accessibility, and prime location, this wellness center is the perfect destination for those looking to unwind, rejuvenate, and pamper themselves. To book your appointment or learn more about the services offered, visit their website at fraisspa.com or call them directly at 2138421819.

Don't miss out on the opportunity to experience the exceptional care and attention to detail that Frais Spa provides. Contact them today and embark on a journey towards ultimate relaxation and well-being

👍 Reviews of Frais Spa at The O Hotel

Frais Spa at The O Hotel - Los Angeles, California
Asta S.
1/5

What an unpleasant experience. I arrived early as requested to fill out paperwork and the lobby is closed. After contacting the business, an employee arrives to assist me without wearing a mask. While waiting, the employee is on the phone booking an appointment. I asked about the complimentary beverage and am told it will be better after the massage. The business is also not clean.

Frais Spa at The O Hotel - Los Angeles, California
Chase B.
5/5

My wife and I booked a massage together but not a couples massage. They gave us a rose petal, lemon, and sea salt foot soak and some nice tea to drink to start off. Then they put us in the couples suite which was a nice bonus. This place is nice, clean, and the staff is friendly. The massage was excellent. The masseuse focused on the areas I told her to and avoided the areas I told her to avoid. My wife and I left feeling very relaxed. I would definitely go back.

Frais Spa at The O Hotel - Los Angeles, California
Melissa C.
1/5

I previously given a 4 star review but I’m so disgusted by my return visit. There was no one to check in and I wandered into to spa and found my own locker. Then after I was waiting for massage My therapist Jennifer informed me she would be 30late! There is no sauna or steam services like promised. After tipping, I found a mysterious $25 charge on my cc almost 15 days after my service. I called and complained and was told that was the tip she felt she deserved. That’s fraud!!! IT WAS A BAD MASSAGE AND THEY WILL STEAL FROM YOU!

Frais Spa at The O Hotel - Los Angeles, California
Teresa B.
5/5

It was a rainy day in downtown Los Angeles so I decided on my last day of vacation to get a massage. Frais happened to be directly next door to my hotel. I walked in to see if I could schedule a 'day of' massage and the owners were super sweet and accommodating. The spa and steam room were clean, cute and relaxing. They had all sorts of products at your disposal! I had a 1 hour massage with Shea. She was incredible. I like my massages with very firm pressure and she was able to help release a lot of my trigger points. I think she even went over my 60 minutes! What a wonderful find and relaxing day in the city.

Frais Spa at The O Hotel - Los Angeles, California
Aysa M.
1/5

I’ve booked a 60 mins massage on the 7th of May 2pm with Helga, paid and confirmed the appointment straight away using MindBody app. I have arrived 10 mins early to a locked door and no staff members around. I’ve called and no one answered, I also talked to employees at the reception and no one so the spa staff members today. I have a flight soon so I want be able to rebook. I want a full refund and apologies for the inconvenience

Frais Spa at The O Hotel - Los Angeles, California
Emma B.
3/5

This business was not in the database with the Better Business Bureau, but I just submitted information about this business and filed a complaint against them for $534 in charges for services not rendered. This information may be publicly availably anyway, so I am also posting here.

I went in for a massage treatment one time. The massage experience was good, the specialist did good work and gave good advice. The specialists they employ are all very good at what they do, they are reputable professionals.

It's the business practice that's puzzling. They seem glad to take money but are not responsive for customer service resolution.

I don't recall ever signing up for a massage membership and they don't seem to have records themselves.

It took a little while, but I caught records of recurring charges from Frais Spa on my bank statement one day, temporarily froze my account, and filed a claim.

The company has sent me vague text messages saying they'll look into it, they're busy, there's a bridal shower, please call back, etc.

Frais Spa at The O Hotel - Los Angeles, California
데이빗David
5/5

I highly recommend Frais Spa. I think it's the best massage spa in downtown Los Angeles! It was quiet simple for booking, I got a text message after I left a voicemail and it was just simple and quick. And Jennifer is the best massage therapist i ever met. I'll definitely be regular. I normally park at Ralph's(90 mins free parking with receipt) to go to Frais Spa and get a drink after the massage. 🙂

Frais Spa at The O Hotel - Los Angeles, California
Ivan N.
1/5

Booked my appointment online through the app. Couldn’t get ahold of anyone on the phone to answer questions. Hours to reply to text. Day of the appt they tell me someone called out and they can’t provide the couples massage we paid for. Fine, I politely request a refund. They completely cease to reply. Now having to go through credit card company. Avoid this clearly incompetent and dishonest establishment.

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