Embassy Suites by Hilton Montgomery Hotel & Conference Center - Montgomery, Alabama

899DavidF

Was in town for business and was looking for a comfortable place with a a bigger room to work from... this fit the bill. Two queen beds, one of which was comfortable and the other was not. I know this because I started on the uncomfortable one. Water pressure was good for a 5th floor room. Big TVs in both rooms was a nice touch.||Common areas were nice and clean. Newer bar and dining area. Breakfast and happy hour were included. Cook to order breakfast was pretty good.||Rate seemed high honestly but I booked late so I will attribute the rate to that.

Balázs H.

I have been there for a conference for 5 nights. I felt very comfortable, staff were friendly everywhere on site. I especially appreciated the heartfelt support and very hands on help from the concierge while waiting two days - in vain- for my delayed luggage to arrive from Montgomery Airport. She handled my frustration ( of not having any clothes etc.) with great understanding and constructive suggestions and problem- solving. Fitness room was also reasonable.

Meredith S.

We were so impressed with our hotel experience this week as we travelled with our middle school group for a competition. The accommodations were wonderful. We could not have asked for a better location. Breakfast was delicious, and the pool was a great spot for the kids to enjoy! However, it was Kavita’s excellent service that stood out the most. We had a very early morning drive and stopped in to request paying for parking before we could check in later that afternoon. Instead, Kavita found us a room immediately to make sure we had a spot to rest between events. She was so thoughtful to even engage the students, asking about their competition. They appreciated it so much when she asked to see their video game design. They brought it over and presented it to her. She took time to play the game and talk to each of them. They were even more prepared when they went on to present just a couple hours later to judges. They actually ended up placing second for State! So, I hope she will see this and know how much her act of kindness meant to them. Thank you for a wonderful stay, and thank you Kavita for such exceptional service.

Bernita P.

This review is for the Banquet Manager and her staff. Ms. Wanda was extremely helpful and accommodating. No matter how many things we requested, she was on point and did it with a smile and a kind demeanor. She also made sure I met the young man that was assigned to us for the evening, Rodney. He was professional and timely in all our request. When I thought the food we ordered was incorrect, he pleasantly and happily investigated my concern without one cross look or attitude. He professionally presented me with the contract, so I could see that the item was there. He was simply a super star!!! Thank you Ms. Wanda for having a staff like none other, you were simply AMAZING!!!

Joey E.

Not so impressed, for an embassy suites. There was tape over one of the switches in our room, which meant we can't use it. It looked tacky to have the tape. Why didn't they just fix it? Also there were a couple things that need repair in the shower. Not a great attention to detail. The front desk people were really nice, and the breakfast was delicious. Also not very quiet in the living room area. The Hilton app says that the parking was $20, but when I checked in they said 25.

Daniele R. M.

The hospitality was great here. Kisha at the front desk was really accommodating and made our stay feel warm and familiar. The location was great as well. Several restaurants and things to do within walking distance. Great place to stay as we were visiting the Legacy Museum.

Crystal H.

I really enjoyed my weekend at this location. As usual the breakfast was hot fresh. I found that the stations were all well staffed which meant the food was constantly coming out and the area was being wiped clean. The man at the omelette station was personable and patient despite the very heavy Lines waiting for service.

Although the rooms are somewhat dated, I felt that they were more than comfortable and a decent value for the prices I especially appreciated the blackout curtain. I did not find the mattresses, particularly comfortable, and the pullout bed was definitely unsuitable for a grown man overall, I would stay at this location again, but probably not if I was traveling with someone to sleep in the spare bed in the sofa- very difficult

Wanda C.

Had an amazing stay for my class reunion. Location was perfect for meeting up with classmates…enjoying food and drinks.
The service was top notch for me, I would like to mention Kisha Dellafosse. She was so personable, friendly and professional. I had a couple of special requests and she took care of them immediately. She acknowledged me each time I went in and out of the hotel.
I want to also mention that housekeeping, dining and the bar staff did an amazing job. Very friendly!