Elegant Touch - Clearlake, California

estepany Cedillo

I went in there as a walk-in to get a haircut. My hair is straight and was one length a little past my shoulders. I showed Jackie (the haor stylist) a picture of what I wanted, and then she started to cus my hair... as I felt her cutting away, I had a bad gut feeling, but I stayed and decided to proceed. When I saw what she had done to my hair as she was blow drying it, I was in shock... I felt like crying so bad my hands were shaking and my heart was beating really fast... I have never had anyone mess my hair up like this....when she saw my reaction, she said that it was embarrassing the way i was reacting, and i proceeded to pay her 45$... this is the picture I showed her, and this is my hair afterward..... i cried on my way home and cried some more when I got home... this is just... so messed up. I am not picky my hair, but this goes beyond .... I am just still in shock and in a lot of emotional distress.
Update the last 4 pictures were taken by the stylist that I went to afterward to try to fix my hair. She just couldn't believe that someone would do something like this to someone else's hair...

Kiley Owens

I've been going to Elegant Touch for 12 years! The ladies are amazing and it feels like another home. From nails to hair to tanning, they have it all! I have received soooo many compliments on my nails over the years and every month they never disappoint. So much talent and so fun! Thank you ladies for always making me and countless others feel so welcome and for doing a phenomenal job!! You can NEVER retire, sorry lol. Xo

Asia Alcantar

HORRIBLE!!! DO NOT RECOMMEND
I got promised blonde hair and walked out in tears !!! jackie was the lady who did my hair she ruined it. and after i asked her to please fix it or if she couldn't can i get a discount. she got so upset yelled at me accused me of not wanting to pay and called the police on me . i will never
return this place should be shut down!! everyone there is rude unprofessional and overall not decent humans

Samantha Stepp

Attempted making an appointment the other day and the ladies were incredibly rude. Acted as though I was a burden for going in to make an appointment. I would not recommend unless you want to be disrespected.

Jenna Rodgers

Kayla was phenomenal. She asked me questions about length and shape as we went along. She made me feel very comfortable, like I was just visiting a friend. Christine, at the next table, was also delightful.

Prices are super fair, and my nails were VERY little because I have smaller hands and I’m a nail-biter. I set up the next appointment with her immediately and I’m looking forward to my next visit.

Kashya Samuels

I should have left this earlier, but although they did a ok job on my nail fill: not that bad, but not good, the ladies made openly mocking comments about a disabled person sitting outside the shop who apparently worked nearby (he had albinism/vision impairment) and the women teased each other about him, saying stuff like “there goes your next boyfriend, no yours, eew, haha!”)
They also made extremely strong - and in my opinion, ignorant - comments displaying their political opinions, which bordered on hate speech.
I’m willing to believe that they might know the person sitting outside well enough to know things about him I don’t, that might prove him to be undesirable in other ways besides his disability, and I’m comfortable with the idea that people have different political opinions, but in no way, shape or form is it acceptable to be so openly rude and make hateful comments in front of customers.
As someone who spent their life in customer service, all I can say is, the fact that they were willing to talk like that with a brand new client that had just walked in off the street shows extremely poor judgment, and a complete lack of caring for their customers or the community as a whole.

Benny Paa

Maria Kann was my hair stylist and colored my hair she did an awesome job!!! I recommend her will be using her from now on 🤗👍🙋‍♂️I have been there 6 months now Maria is very nice and she she gives you personalized service. ALWAYS FRIENDLY AND SMILING 🤗👍

Shawn Ross

Ashley was awesome! She listened to what I wanted and delivered. She also suggested another special design and it ended up coming out perfect. I will be going back for sure and appreciate her attention to detail. If you are a dude and need your hair legit, hit up Ashley!