DoubleTree by Hilton Hotel Chicago - Arlington Heights - Arlington Heights, Illinois

Address: 75 W Algonquin Rd, Arlington Heights, IL 60005.
Phone: 73647600.
Website: hilton.com
Specialties: Hotel.

Opinions: This company has 1197 reviews on Google My Business.
Average opinion: 3.9/5.

📌 Location of DoubleTree by Hilton Hotel Chicago - Arlington Heights

DoubleTree by Hilton Hotel Chicago - Arlington Heights 75 W Algonquin Rd, Arlington Heights, IL 60005

☎️73647600

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DoubleTree by Hilton Hotel Chicago - Arlington Heights

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Located at 75 W Algonquin Road in the bustling city of Arlington Heights, Illinois, the DoubleTree by Hilton Hotel Chicago stands as a prominent establishment within the Chicagoland region. This hotel, part of the well-known DoubleTree brand recognized for its signature chocolate chip cookies, serves as a comfortable base for visitors exploring both the immediate suburbs and the vibrant city of Chicago itself.

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Strategic Location

The hotel's prime location on W Algonquin Road places it within a highly accessible area. Arlington Heights is conveniently situated just northwest of Chicago's O'Hare International Airport (ORD), making it an ideal starting point for travelers arriving by air. The distance to downtown Chicago is manageable, typically taking around 30-45 minutes by car depending on traffic conditions, connecting guests to the Loop's attractions, business centers, and cultural landmarks.

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Within the Arlington Heights community, guests find a variety of amenities nearby. The upscale shopping experience at Premium Outlets Chicago (located in Woodfield Road) is a short drive away, appealing to those seeking retail therapy. For business travelers, the hotel's proximity to major employers and corporate offices in the western suburbs is a significant advantage. The community also offers access to excellent dining options, from casual eateries to fine dining establishments, catering to diverse tastes and preferences.

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Hotel Amenities and Characteristics

The DoubleTree by Hilton Chicago - Arlington Heights is designed with guest comfort as its primary focus. The property features well-appointed guest rooms equipped with modern comforts, high-speed internet access, and thoughtful amenities to ensure a restful stay. Guests can enjoy a complimentary hot breakfast, a hallmark of the DoubleTree brand, which often includes popular chocolate chip cookies that leave a memorable impression.

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Amenities typically associated with a DoubleTree by Hilton property include: a fitness center for maintaining workout routines during the stay, business center facilities for corporate travelers, meeting and event spaces suitable for conferences and gatherings, and a restaurant offering local cuisine and dining options. The hotel's atmosphere aims to provide a welcoming and relaxing environment, characteristic of the DoubleTree brand.

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Public areas within the hotel are designed for guest comfort and convenience, featuring comfortable seating, modern decor reflecting the brand's style, and attentive service from the hotel staff. The overall building presents a contemporary appearance, fitting for a mid-tier full-service hotel operating in the competitive Chicago market.

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Services and Guest Experience

As a full-service hotel, the DoubleTree by Hilton Chicago - Arlington Heights offers a range of services to enhance the guest experience. Front desk staff are typically available 24/7 to handle check-ins, check-outs, and any inquiries or assistance guests may require during their stay. Concierge services can provide recommendations and assistance with local attractions, transportation options, and dining reservations.

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The hotel's commitment to guest satisfaction extends beyond basic accommodations. The aforementioned complimentary breakfast is often praised by guests, alongside the hotel's focus on providing quality service and maintaining clean, comfortable facilities. Meeting and event planning services are available for groups, making the hotel suitable for both leisure and business travelers alike.

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Traveler Experiences and Reputation

With over 1,197 reviews on Google My Business, the hotel maintains an average rating of 3.9 out of 5, indicating a generally positive reception from guests. Reviews consistently mention the hotel's friendly staff and clean rooms as standout features. The DoubleTree brand's reputation for providing quality service and a comfortable stay is reflected in these testimonials.

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Guests frequently comment on the hotel's convenient location, particularly its proximity to O'Hare Airport and major highways, making transportation to and from the city straightforward. The complimentary breakfast is often highlighted as a particularly appreciated amenity, with the signature chocolate chip cookies being a recurring positive mention.

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While the majority of feedback focuses on the positive aspects of the stay, some reviews have pointed out areas for potential improvement. One common theme in feedback concerns the public restroom facilities, with several guests noting that they could benefit from better maintenance or enhanced cleaning protocols. Additionally, some travelers have mentioned that the noise level in certain rooms may be noticeable, particularly in areas near the elevator or main lobby.

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These reviews provide valuable insights into the day-to-day operations and guest satisfaction levels. They suggest that while the hotel performs well in many key areas, there are opportunities to enhance the overall guest experience by addressing these specific points of feedback.

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Planning Your Stay

When considering a stay at the DoubleTree by Hilton Chicago - Arlington Heights, potential guests should take into account their specific needs and preferences. For business travelers, the hotel's proximity to corporate offices and its meeting facilities are significant advantages. Leisure travelers might appreciate the convenient location to O'Hare Airport and the surrounding shopping and dining options.

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It is advisable to check the hotel's website for the most current information regarding available amenities, room rates, and booking options. Guests traveling with children might want to inquire about family suite availability, while those with mobility concerns should contact the hotel in advance to ensure appropriate accessibility features are in place.

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For reservations and further details, visitors can visit the official website link provided or call the direct phone number listed. The hotel staff are typically prepared to assist with any special requests or provide recommendations for local attractions and activities during the guest's stay in the Arlington Heights area.

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"summary": "A 3.9/5 rated hotel near O'Hare Airport and downtown Chicago with comfortable rooms and friendly service.",
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👍 Reviews of DoubleTree by Hilton Hotel Chicago - Arlington Heights

DoubleTree by Hilton Hotel Chicago - Arlington Heights - Arlington Heights, Illinois

ThaRichBee16

5/5

I did not stay here, but I attended a conference for 4 days. The refreshment and snacks in the room were good. They lunch we were served was good, too. The hotel manager (Andres, I think) was amazing. He went above and beyond.

My only complaint was the public restrooms by the conference room. The ladies' room had a strong sewer odor. It smelled really bad in the restroom. They need to add bleach somewhere or put a vent system in there.

Kristopher M.

5/5

Booked the Bridal Suite for our wedding as this hotel was conveniently close to our venue. The suite had plenty of space including a large living room we used to prep the bride and 7 other woman with ease. Suite includes 2 bathrooms, a smaller guest bathroom, and a master bath for the bride. Her room is separated by a door giving her privacy to relax and decompress in prep for the big day. There is a great spot in the back of the property that has a gazebo overlooking a small pond. We used this location for First Look photos, and they turned out wonderful. In terms of facilities, the hotel has a pool, 24hr fitness center, and onsite American grill restaurant. We did not try the grill for lunch/dinner. In terms of service, the hotel was phenomenal. The Director of Rooms, Nick, and Elaina both were very accommodating grabbing extra chairs to bring to the bridal suite for the prep as well as storing some drinks the day before the event. They even went as far as to add some decor and complimentary finger foods following the wedding completion. We were very pleasantly surprised and would definitely recommend a stay here including for a wedding.

Twinkle T. L.

2/5

Here on a business trip for 10 days. The shuttle service sucks!!!! I was left at the airport, tried to schedule the shuttle service since I am her 10 days and know my schedule. Was told can not schedule, that I needed to tell them every morning. So I did just that told them in the morning I needed at 12:30 pick up, they said well just call when you need a pick up. I call at 12:15 they said sorry the driver is on lunch till 1:00pm. They should have told me this in the morning when I mentioned it.

Ben W.

Old and needs lots of TLC and refresh but the price reflected that and the bed was very comfortable. If you aren’t fussy about old carpet and furniture which reminds you of your college dorm, the price point was right. Reasonable breakfast buffet ($20) clean room and as I said comfy bed. You are not making memories here but sometimes you just want to sleep and not break the bank.

Suzi L.

4/5

Stay was as expected. Room and housekeeping was good. Grounds were good.

Opportunities for management - outside doors' locks (by the pond) didn't work.
Biggest opportunity - staff at restaurant/buffet. First day, took a few minutes for staff to acknowledge we were standing there. Food was just like warm.
Second day was a mess. Staff didn't acknowledge us for quite a bit of time. I had to ask for a drink and they completely forgot a beverage for hubby. Staff training on serving skills is needed.

L P.

2/5

I called to upgrade the two rooms I booked for my son's wedding. Wanted to upgrade a double 2 room suite and a king 2 room suite with balcony and was hoping to get two presidential suites. Amy answered the phone and asked me to hold. Nine minutes later she picked up. I told her what I was trying to do and she told me to call back and talk to the party that was planning my son's wedding. I advised they weren't planning my son's wedding. I was just trying to upgrade the two rooms I reserved for myself and the bride's parents and wanted to know if they have two presidential suites. As the call continued she was clearly put out that I wanted service. I advised that I was also a guest. Didn't mention that I have silver status with Hilton. Not that it really matters but when I'm loyal to a brand I expect service that isn't rude. Not sure I'm going to keep my reservations or continue booking with Hilton.

Adam F.

1/5

Last remodel must have been in the 1980’s. Unfortunately this is pretty typical of the area.

Front desk was very rude to my wife during the check in process.

Update—- after 1 day.
Originally 2/5. Now 1/5. The vending machine machines didn’t work. Room service questionable

The lady at the front desk said I should go across the street to the gas station so I could get a soda for my daughter (as we were standing at the desk in our swimsuits). Also - no “pantry” or other type of lobby conveniences. Just vending machines that didn’t work.

Food from the restaurant pretty much sucked.

Poker tournament every night was weird and I didn’t appreciate the armed guard. Pretty strange.

This property definitely does not live up to the Doubletree or Hilton standard

NOT BY A MILE.

Hard pass for anybody reading

Cassandra S.

5/5

I didn't stay at the hotel, I hosted a surprise birthday party for my husband. Everything was wonderful. The staff were very nice and accommodating. I had mixed reviews on the food, some thought it was delicious while others were not as pleased. However overall, the night was one to remember! Thank you all so much for all that you did to help. We really appreciate it. The food manager was amazing. You all just made everything seamless and peaceful! I enjoyed working with you!