Dolce Massage Spa - Evanston, Illinois

Dolce Massage Spa

Dolce Massage Spa, located at 717 Main St, Evanston, IL 60202, United States, is a highly-rated massage spa that offers a wide range of services to help clients relax and rejuvenate. Established in 2005, this well-established business has built a strong reputation for providing top-notch massages and exceptional customer service.

The spa specializes in various types of massages, including Swedish, deep tissue, hot stone, and prenatal massages. They also offer a range of other services, such as facials, body scrubs, and aromatherapy treatments. In addition to their massage services, Dolce Massage Spa also provides on-site services, ensuring that clients can receive the care they need without leaving the comfort of their own homes.

To make your experience as comfortable and accessible as possible, the spa offers a wheelchair-accessible car park and clean, well-maintained toilets. It is recommended to make an appointment ahead of time, as the spa can get quite busy.

With an impressive average rating of 4.4 out of 5 stars based on 90 reviews on Google My Business, Dolce Massage Spa has earned its reputation as one of the best massage spas in Evanston. Their skilled therapists, cozy atmosphere, and commitment to customer satisfaction make them a top choice for anyone seeking a relaxing and rejuvenating experience.

Address: 717 Main St, Evanston, IL 60202, United States

Phone: 2245995588

Website: dolcemassagespa.com

Specialties: Massage spa, Massage therapist

Other points of interest: On-site services, Wheelchair-accessible car park, Toilet, Appointments recommended

Opinions: This company has 90 reviews on Google My Business.

Average opinion: 4.4/5

👍 Reviews of Dolce Massage Spa

Sylvia C. L. M.

2/5

First and last visit. I prepaid including tip. During my massage, my masseuse briefly left the room for about 5-7 minutes. She returned and apologized. She left again because another client entered the establishment. She returned and apologized. She brought in hot stones which is not what I asked for. When my massage was over, I proceeded to leave and was offered a bottle of water. I accepted and proceeded to leave. I told her I had prepaid. She asked me to speak into her telephone. I said “I paid”. She was using a translator app. I proceeded to leave, she came out to my car with her phone. The shop owner wasn’t on site and spoke English. I spoke to the shop owner and gave her my name. She said, yes, you have paid. Thank you. It was noisy and not relaxing. Someone opened the door while she was giving me a massage and she locked the door. I will not be returning. I will find someplace else. I will say the prices are great. I paid $70 + tip for a one hour combo deep tissue/Swedish massage. That’s what not what I got as there were hot stones involved.

Mary A. D. L. C.

5/5

The best massage I’ve very gotten. Lily was amazing! The place was very clean and I would highly recommend Dolce to friends and family. Can’t wait to book my next session!

ChiCity2009

1/5

“That’s it” is what I was asked AFTER I left a tip because they act like their main way to increase revenue is to try to hustle the same customer out of more and more money! Unbelievable, ungrateful and unprofessional. - Now take a look at their reply and you can see what their level of professionalism is like with their saying you got a good deal, you gave five dollars and no one asked you to pay more. Really? I got a good deal because I went to a business that wouldn’t even clean the dust on their windows, and provided service that wasn’t worth the experience? That’s why I didn’t even tip at first. They start out by asking for a tip, when I gave them five dollars they said “That’s it” From their review response here below, they obviously feel completely justified in doing so. Although their unprofessional response to this review is misleading and omits this, I actually did end up giving them more in tips but the bad, just negative attitude and ungrateful behavior was the same. By the way according to one of their other review replies to someone else about this same issue, how was it that “the lady” who tries to hustle tips “was fired a long time ago” when the person replying to this review, shamelessly includes the exact amount of my initial tip offer in their reply? Especially, when at any time picture proof could be added to this review, proving the same tip asking lady still works there and that they are lying on top of everything else? They’d rather lose hundreds of dollars in business because a few dollars in tips is more important. Meanwhile the attitude and service matches the dusty windows. Not worth the time, not worth the experience, not worth the tip.

Grim O.

5/5

I had a great massage! Really one of the best I've experienced. I loved the hot stone portion, so I recommend that. Left feeling completely different, in a good way! Thanks so much! I wish I lived closer but so check them out if you can!

Dana A.

2/5

I had a really good experience the first time I went, but my visit today was not great. I booked and prepaid for an appointment online. I got there on time and was greeted by two different people, one who told me to wait five minutes, and the other told me to go into a room. I waited in the room for ten minutes. When the technician came in, she didn't seem to know who I was or what service I had come in for. After clarifying that I wanted a deep tissue massage, she began. She applied almost no pressure the full time, even when I asked for more pressure, and she left the room three or four times. It seemed like there was confusion, as each time she was talking to another person in the hallway. Including the times that she was out of the room, the massage came in at around 55 minutes (I paid for 60). There was more confusion at checkout that I had already paid online. Ultimately, I left with most of the same muscle tension that I had coming in and feeling like I didn't receive the service that I paid for.

Ana K.

5/5

I highly recommend Dolce Spa. Their deep tissue massage is the best I've experienced: it targets and releases muscle tension. The hot stones are an added benefit. I am a loyal client.

Mary D. C.

5/5

Lulu did a great job. I booked a 30 minute massage for my back. She really dug deep and loosened my tight muscles finishing up with hot stone massage. Excellent.

Jasmine C.

5/5

I ordered a couples massage here for our wedding anniversary. We had a lovely time and felt refreshed and relaxed afterward. Our massage therapists were attentive and checked in with us on pressure. I will be coming back!