Dairy Queen Grill & Chill - Elba, Alabama

Address: 650 Claxton Ave, Elba, AL 36323.
Phone: 48975188.
Website: dairyqueen.com.
Specialties: Fast food restaurant, Ice cream shop.
Other points of interest: Delivery, Drive-through, Takeout, Dine-in, Lunch, Dinner, Solo dining, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Wheelchair accessible seating, Coffee, Quick bite, Lunch, Dinner, Dessert, Seating, Restroom, Casual, Family-friendly, Groups, Credit cards, Debit cards, NFC mobile payments, Credit cards, Good for kids, High chairs, Kids' menu, Free parking lot, Free street parking, Parking.
Opinions: This company has 250 reviews on Google My Business.
Average opinion: 4/5.

Location of Dairy Queen Grill & Chill

48975188

Dairy Queen Grill & Chill, located at Address: 650 Claxton Ave, Elba, AL 36323, is a well-known fast food restaurant and ice cream shop that offers a variety of delicious food and treats for all ages. With 250 reviews on Google My Business, it has an average rating of 4/5, indicating high customer satisfaction and positive experiences.

One of the standout features of this Dairy Queen location is its accessibility. It is equipped with a wheelchair accessible entrance, parking lot, restroom, and seating, making it easy and convenient for people with mobility challenges to enjoy their meals. Additionally, it offers delivery, drive-through, takeout, and dine-in options, providing flexibility for customers with different needs and preferences.

The menu at Dairy Queen Grill & Chill is extensive and varied, with offerings for breakfast, lunch, dinner, and dessert. Some of its specialties include burgers, sandwiches, salads, fries, and of course, its famous soft serve ice cream and Blizzard treats. Whether you're in the mood for a quick bite, a family dinner, or a sweet treat, Dairy Queen has something for everyone.

The restaurant has a casual and family-friendly atmosphere, making it a great place to bring kids or groups. It also accepts credit cards, debit cards, and NFC mobile payments, making it easy and convenient to pay. High chairs and a kids' menu are available for families with young children.

If you're looking for a place to grab a coffee, have a quick lunch, or enjoy a dessert, Dairy Queen Grill & Chill is a great option. With free parking lot and street parking, you can easily stop by and enjoy a delicious meal or treat.

Reviews of Dairy Queen Grill & Chill

Dairy Queen Grill & Chill - Elba, Alabama

S n

2/5

I bought a DQ cake and it definitely wasn't like any I have bought at other locations, see pictures. The chocolate layer was just a little chocolate, no crunchy cookie part and only a very thin layer of the fudge.. I reached out and they said they make their own cakes and they would tell the person who makes the cakes about it. I also called corporate, which all DQ are franchise owned so there isn't a lot they can do. They did contact the Elba DQ and I was supposed to be contacted but never was. I hate to pay this much and it isn't up to DQ standards. It was my husband's birthday so I couldn't just return it after we cut into it. The manager should have at least called me and talked to me about it.

Edit: I have already contacted corporate and filled out the form and was told the owner would contact me but they have not. I am very disappointed in this whole thing.

Morgan Morgan

1/5

Worst costomer service! I ordered a smal strawberry Sunday and there was a tint amount in the cup, I decided wow this was $4.50 I want the cup filled up, it was really far below the line, the man put another small spec of ice cream on top, never spoke a word to me and I should have thrown it at them and demanded my money back. I was very upset and I will not be going back, fries were cold and soggy and the burger was also cold and hard.

Natasha Moczarnik

2/5

I’m not sure who owns this in this small town of Elba, but the Indian guy that works there makes everything he touches smell like Indian food or whatever it is that creates that Indian smell. So when I’m about ready to eat my food and enjoy my shake, that’s all I smell is Indian odor or whatever it is and that is NOT appealing or appetizing to say the least. I don’t know if he even washes his hands but something needs to be done because it’s gross

G B

5/5

I went to pick up food pretty close to closing and they still took my order and food was very fresh. The customer service was great

Edith Corley

3/5

There is Always an unusually long wait, even during slow times. The staff is always friendly.

Young man Old soul Radio (YMOS)

5/5

It's the best option for a good burger in this small town of Elba, Al. The food is always fresh and hot, ordered to cook. The burgers are juicy as well...the picture below explains it all

David Green

3/5

Do you have 45 minutes to wait in line at the drive thru? Then this place is great. Seriously, I've waited in line 45 minutes in the drive thru. Once you actually get your order, the food is perfectly fine and the service is friendly, but that wait! If they would hire some more people and open the dining room (still closed from COVID, I guess?) it would probably make a huge difference.

Jaxson Miller

5/5

Always great shakes! Chicken tenders, chilidog, and popcorn shrimp are all yummy too! Customer service great too.