Crowne Plaza Chicago West Loop by IHG - Chicago, Illinois

Crowne Plaza Chicago West Loop by IHG

The Crowne Plaza Chicago West Loop is a highly-rated hotel located in the heart of the city, offering luxurious accommodations and top-notch services. Situated at 25 S Halsted St, Chicago, IL 60661, United States, this IHG hotel is conveniently accessible and offers easy access to various attractions and business districts.

Features and Amenities:

• Spacious and well-appointed guest rooms with modern amenities
• On-site dining options, including a restaurant and lounge
• State-of-the-art fitness center
• Indoor pool and whirlpool
• 24-hour business center
• Complimentary Wi-Fi throughout the hotel

The hotel also provides exceptional meeting and event facilities, making it an ideal choice for conferences, weddings, and other special occasions. With its LGBTQ+ friendly atmosphere and commitment to providing a welcoming environment for all guests, the Crowne Plaza Chicago West Loop is a top-rated choice for travelers seeking a comfortable and memorable stay in the Windy City.

Location and Accessibility:

Strategically located in the West Loop neighborhood, the hotel is just a short distance from popular attractions such as the Art Institute of Chicago, Millennium Park, and the Magnificent Mile. The hotel is also conveniently situated near various public transportation options, making it easy for guests to explore the city's numerous offerings.

Reviews and Ratings:

The Crowne Plaza Chicago West Loop has received overwhelmingly positive reviews from its guests. With an impressive average rating of 3.9 out of 5 stars based on 2,718 Google My Business reviews, the hotel consistently delivers exceptional service and a comfortable stay for its visitors. Guests particularly appreciate the hotel's spacious rooms, friendly staff, and prime location.

Contact Information:

For more information or to make a reservation, please visit the hotel's website at ihg.com or call the hotel directly at 3128295000.

👍 Reviews of Crowne Plaza Chicago West Loop by IHG

Joseelviajero

Thank you so much for all the attention you gave me during my stay at the Crowne Plaza Chicago West Loop, especially thank you to the reception team. Cecilia and Deborah made me feel at home. I want to give special recognition to Cecilia. She was one of the best people I've ever met. She was kind, empathetic, and always concerned about making my stay at the hotel the best it would be. It was my first time in Chicago, and I enjoyed the hotel. The room was always clean, and the cleaning staff were friendly.

Mona E.

Nice hotel; good price for location. Paid self-park ramp with in-out privileges. On-site restaurant was pricey and they don't have room service. You can order to-go. This is my second stay this year, and pillows were too firm both times. They could do with a selection of pillows firmness. You need your room key for the elevator and also after 10 pm for the front door. Nice staff. No free breakfast, but they had coffee. Convenient for my needs.

Chris A.

The staff at the hotel was very kind and professional. We were happily greeted and the check-in process was very easy. The negatives are in regards to the room & cleanliness of the room/bathroom. The bed itself was clean but needs to be replaced. You fall into the indention in the middle of the mattress. Woke up with back pain each morning. The headboard also had a giant grease stain & a few places where it was peeled off which was gross. The bathroom sink backed up. You couldn't have the water on for more than 3 seconds without the sink backing up with water. The hallways had bit of a funky smell. The neighbors were smoking pot outside quite a bit (non-smoking balcony- per the stickers at least) so our room would stink like weed every so often which was unpleasant. While the price was competitive, I most certainly would have spent more money for a nicer room/bathroom at another hotel.

Gamal

The bed makes noise, the bathroom lock is not working, bathroom door usually stuck
Room 1408
I booked 2 rooms high floor one was ready at 3 pm and the other one wasn’t ready yet. We waited for more than 15 min then the staff offered us a lower floor (4th floor) while i already paid extra for the high floor but i agreed because i was loosing time.
Also i informed the staff that i need front view they said that nothing is available however we have a-lot of check outs the next day, but no one contacted me either.

BLT376

Hotel is conveniently located to Greek Town. Two major grocery stores within one block. Reasonably priced for a Chicago hotel with modest amenities - no perks and no luxuries. Hotel restaurant, Rye, has made a comeback which is great. Staff are pleasant, courteous and respectful. Rooms and hallways could use a “makeover” - carpeting has seen better days. Access to electrical outlets and/or charging stations in our guest room was almost non-existent. Hotel is quiet but night-time vehicle traffic outside can make sleep difficult. Lots of available options for parking. Overall this hotel is average at a reasonable expense for Chicago.

Grisel Y. A.

5/5

This was a business trip & I felt taken care of, especially by the restaurant staff. It was freezing out, so I didn't want to leave the hotel at night - their bar & food menu was solid & very friendly staff. I prefer hotel rooms with traditional bathroom doors - the sliding doors trend needs to change - otherwise super comfortable. I really enjoyed my stay.

Rami6Fam

Great location. 1 block from Greektown. 1 mile from Art Institute of Chicago/Michigan Ave. Room clean, big, bright, had everything I needed/wanted except maybe a microwave. Love the added touch of hot milk/hot chocolate bar in lobby in addition to coffee. Also really liked self park with in/out parking right on the property. Very conveient.

Shopper123

This is a very nice facility with good parking if you need it. The breakfast buffet has a variety of good food and it is hot. The beds and pillows are comfortable. The hotel is in an excellent location with easy in and out and close to major roads.