Comfort Inn & Suites St. Louis-O'Fallon - O'Fallon, Missouri

patrick B.

Just a quick stop while traveling to sleep. Clerk was helpful and got us checked in quickly.
Breakfast was ok. A little weak on options but pretty standard choices. Packaged items seemed to only be blueberry muffins. Otherwise eggs, cereal, waffle maker, etc.

Sherry M.

We stayed overnight at this hotel with our dogs while we were in town to celebrate Christmas and we were more than pleased. |The people at the front desk were friendly. The room was clean, and the bed was super comfy. . We reserved a room that had a small seating area and even did Christmas with one of our adult kids right there in the room lol |We will definitely be back especially at this price point.

CJ G.

This location is operated by con artists. We had a non-cancel reservation for 2 nights. We were not able to arrive the first night. I agree we owe for both nights anyway. The con comes in that we have to check in by 3AM the first night or they cancel both nights. We can not check in the first night because of our travel change. I called Choice customer service and they said the manager won't budge and let us check in later Saturday. They will cancel our room and give it to another party to double the money at our expense. This is straight up theft. I pay for two night I should be able to check in anytime during my already PAID for alotted time. Plus the place smells weird.

Melissa H.

I have stayed here several times.
I booked a room and a family emergency came up. They wouldn't give me a refund or let me rebook. I understand they have cancellation policies, but I have stayed there before. That should account for something.
I can't help family emergencies happening.
I am just so upset about the whole situation.

Jennifer R.

We stayed here for a wedding. When we first pulled in, there was a car in the parking lot with the back window completely busted out. The overall appearance is rundown. The location is kind of hidden. It sets back to where you can't even see it from the road. The carpet was nasty throughout the halls and our room. The bathroom tiles were cracked. The bathroom door looked like a dog had been locked inside. The water pressure was very poor. And it smelled like stale cigarette smoke. Definitely do not recommend it!

Michelle F.

I am literally standing at the front desk trying to get help for very loud banging in our room at 1:55 in the morning and I can hear the front desk worker snoring behind the desk, right around the corner. I’ve played multiple alarms, called twice, went outside and came back in. Nothing will wake this person and I’d like to be able to go back to sleep. Don’t hire sound sleepers to work the night shift.

John P.

Room could be better maintained (lights out, jacuzzi tub faucet leaking, ...). Service was great, friendly. The breakfast leaves a lot to be desired, very plan Jane. We tried to eat there, ended up just grabbing something quick at a fast food before hitting the road. Location was a little hard to find, but that was a huge plus because it was so quiet, landscaping was beautiful, well taken care of.

Martha S.

My husband made the reservations for my sister and me. We were in town for a bridal shower and he tried to find something that was convenient to both the Interstate and the shower location. He did a wonderful job.

The hotel is pretty much right off of I-70 and was only 15 minutes from the shower. It is nestled among trees, just behind a QT (we were able to fill up the gas tank there right before our 6 hour drive home on Sunday).

It was quiet, clean, well-stocked with all the extras: cable TV, microwave, fridge, blow dryer, iron and ironing board. Lots of lighting, including little positional reading lights attached to the wall lights between the beds. There were four pillows on each bed. Mattresses were comfortable. AC/heat were easily controlled which made for comfortable nights of sleep.

Housekeeping visits rooms only every three days, so we did not have to worry about anyone coming in while we were gone. The room was so well stocked with tissues, toilet paper, towels and washcloths that we didn't need a thing.

Complimentary breakfast was available on the weekends 7-10 AM. They had a wide variety of self-serve items in the spacious breakfast area, just next to the pool and lobby.

Restaurants and stores were a short drive away (5-10 minutes) and we were able to take side roads and avoid the Interstate the entire time (in spite of GPS always trying to put us on I-70).

I would stay here again.