Coffee Haus - South Elgin, Illinois

Meché C.

Great little coffee shop that has ice cream and other treats. The coffee was fresh and tasty. I ordered the hazelnut white mocha & a chocolate chip cookie, and both were very good! I also like the fact that they are open late on weekends.

Ryleigh M.

I had a really disappointing experience at this Coffee Haus. I have gone to this specific store since it opened in South Elgin and have experienced nothing like what I did last week. My smoothie was wrong and after I asked very nicely it they could simply fix the issue I received nothing but disrespect the rest of the experience. The staff was rude and seemed completely uninterested in helping customers.The lack of basic customer service and courtesy was really frustrating. With so many other boba places around, I definitely won’t be coming back here. I myself work in customer service so I understand how frustrating days can be, but if a customer has been nothing but respectful to me the least they deserve is the same thing back. Please do better for others going there.

Emma S.

Today, I came in and a different girl was working this morning. She was so nice and helpful. She even suggested the Marshmallow Latte, which I think is seasonal since I've not seen it before, and it was really good!! The music and ambiance were really nice. I can't wait to come back and try something new!!

S A.

Prices in store were much more expensive than online and their sizes are pretty small. Bathroom looked a bit like it came from a horror movie. The flush lever for the toliet was broken too. The server was kind, respectful, and pretty quick. My drink was not as good as I hoped (it reminded me of a mcdonalds drink taste wise).

Karolina

I just moved to South Elgin, IL, from Virginia. When I visited about a month ago for the first time, I was quite excited seeing the 'Coffee Haus' sign as I was driving around in the new area. You'd assume that the place will serve a decent coffee, esp. Based on the reviews (which before when I visited were 4.5) and the name of the place. What a disappointment!

I am a big coffee enthusiast, but I am quite forgiving to the new places until I find the place to my liking. Unfortunately, I cannot give even 2 stars for this place.

Back to the point: I ordered 3 coffees - 2 cappuccinos with almond milk and 1 mocha.
1) When ordering, I asked if one of the cappuchinos could be made dry. The young man looked at me with fear, shook his head with disapproval, and not answering backed up. That was okay, I understand it takes a skill to not burn the milk...
2) It took 25 minutes to make 3 coffees. We were quite in a rush that day.
3) The 'barista' who was making the coffee, made the huge steam cloud, and I almost recorded curious what was going on. Shortly after, we received the coffee, and I missed the chance to record the show.

The coffees we received were burning hot. Thr barista clearly did not know how to steam the milk. There was barely any coffee in our coffees - tasted like watered down milk. I swear, it was the worst coffee I've ever had.

Anyways, please see the attached pictures/videos for reference. I still would love to get a refund, which I could not request because I was in a rush. If u seek any espresso-based drinks, STAY AWAY from this place.

They should rename the place to attract people seeking a bubble tea, the place is cute inside. But it's not a coffee shop. You could also hire someone who can operate the coffee machine and serve a good coffee.

PS. Normally, I don't waste produce, but this coffee was not drinkable. Went straight to trash.

Vivien

Coffee Haus is a cute local coffee shop that's open late, which is a life saver for me. They make delicious sweet coffee drinks, but your mileage may vary with straight espresso. The atmosphere is adorable and Instagram worthy. It's a great place to get a fancy mocha and vibe. I would love it if they carried breakfast type food or savory food items; unfortunately all they have are ice creamy waffles, so I end up going elsewhere to grab a snack. The bathroom is in serious need of improvement, and feels more like a gas station than a cozy coffeeshop.

Marie R.

Dine in for haus bingsoo and a couple 1 scoop of ice cream. The haus bingsoo lacked ingredients. My orders were put in to go cups. Lazy staff. It wasnt even busy.

Rachel O.

Coffee shop with very "Instagram" worthy decor. They offer coffee beverages, bubble tea, bubble smoothies, waffles/ice cream, and light snacking items. The service was quick and friendly and they have such a great variety of beverages it was easy to find something you wanted. Pricing was very average for the products they offered!